Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,933 Reviews)
Rating breakdown 6,933 reviews
5 Stars
5,719
4 Stars
889
3 Stars
177
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
4
Amazing Design - Flawed Battery
on May 25, 2026
Posted by: StylesJ
[This review was collected as part of a promotion.] love the overall design and innovation Samsung brings, and Galaxy AI has some genuinely useful features that make the phone feel modern and powerful. I use my Samsung device daily for streaming, photography, work, social media, and entertainment, and the display quality is one of the best parts of the experience.
That said, there are still areas that need improvement. The battery performance can feel inconsistent or buggy at times, especially during heavy use or after updates. I’d also like to see Samsung improve camera processing and software optimization because sometimes photos look overly processed. Another issue is the amount of preinstalled apps and software bloat that can make the experience feel cluttered.
Samsung has amazing hardware and huge potential, but refining the software experience, reducing bloatware, and improving battery stability would make the devices feel even more premium.”
That said, there are still areas that need improvement. The battery performance can feel inconsistent or buggy at times, especially during heavy use or after updates. I’d also like to see Samsung improve camera processing and software optimization because sometimes photos look overly processed. Another issue is the amount of preinstalled apps and software bloat that can make the experience feel cluttered.
Samsung has amazing hardware and huge potential, but refining the software experience, reducing bloatware, and improving battery stability would make the devices feel even more premium.”
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Finally one thats my size.
on May 25, 2026
Posted by: Vincent
[This review was collected as part of a promotion.] With very large hands most phones ( even the ultra seriers ) feel to small Until now. This is the first phone that fits my hands while still fitting perfectly in my pocket both width and depth . While also delivering perfect multitasking and ai assistance for the massive variety of things I use my phone for every day. From emails to meetings or even relaxing at lunch I know I can do it all right from my pocket .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Like everything except for the keyboard
on May 25, 2026
Posted by: Bbw4bwc
[This review was collected as part of a promotion.] Really nice phone can really multitask and great value with the keyboard was designed better
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever
on May 25, 2026
Posted by: Jreizzle89
[This review was collected as part of a promotion.] The ai on this device is amazing and helps me with everything I do. I've had this phone without a case for almost a year with no issues because it's so well made, I love it. I couldn't ever go back to a regular slab phone ever. Also I hear everyone complain about the crease but you really don't ever notice it at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Interesting design
on May 25, 2026
Posted by: ApieceofGlass
[This review was collected as part of a promotion.] Overall it works well, trying to find a good phone case for this type of phone is challenging, but I love the big screen when I'm watching something on my phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's so great phone I love it
on May 25, 2026
Posted by: Greenhornet316
[This review was collected as part of a promotion.] I love the phone I like the way it does really good size I can see it much better than normal phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome Machine not Just a Phone!
on May 25, 2026
Posted by: SamsungLover
[This review was collected as part of a promotion.] It can use it some applications at the same time. The responsive time is awsome. May use for edit videos while work with some others stuff. Applications works well. The entire system is a magnificient tool of work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally a fold with near no compromise
on May 25, 2026
Posted by: Redman311
[This review was collected as part of a promotion.] I would consider myself a power user. I use my phone for work, school, and personal. The multitasking capabilities is unrivaled in a mobile device. Galaxy AI helps streamline simple tasks and is truly helpful. It can be fun as well. Overall the zfold 7 is the best phone I have had and I have used just about all brand pro phone.
Value
5
Written by a customer while visiting Samsung US