Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.8
(4,451 Reviews)
Rating breakdown 4,451 reviews
5 Stars
3,744
4 Stars
495
3 Stars
109
2 Stars
26
1 Star
77
88%of customers recommend this product.
(
574 out of
653)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
This is the beginning of fantastic foldables.
on August 16, 2025
Posted by: Windubot
[This review was collected as part of a promotion.] I had a Z Fold 4, and while I loved the features it provided, it just didn't feel quite right. Not yet.
Fast forward to this week, where I purchased a 7 after hearing glowing recommendations and I have absolutely fallen in love. The phone is extremely light and thin for a foldable, feeling like a completely normal phone closed, and an ultra thin tablet when open. The screens are great and bright, and the inside crease all but completely disappears when you're actually using the thing, you really have to look for it. All of the Galaxy AI features work quite well, and while I am not typically one to use manufacturer software gimmicks, I can see myself getting plenty of use out of these. The battery life has been great, and I have not yet found myself wishing I had a charger on me during my day. I'm extremely happy with this one, and I'm excited to see where Samsung goes from here in the foldable arena.
Fast forward to this week, where I purchased a 7 after hearing glowing recommendations and I have absolutely fallen in love. The phone is extremely light and thin for a foldable, feeling like a completely normal phone closed, and an ultra thin tablet when open. The screens are great and bright, and the inside crease all but completely disappears when you're actually using the thing, you really have to look for it. All of the Galaxy AI features work quite well, and while I am not typically one to use manufacturer software gimmicks, I can see myself getting plenty of use out of these. The battery life has been great, and I have not yet found myself wishing I had a charger on me during my day. I'm extremely happy with this one, and I'm excited to see where Samsung goes from here in the foldable arena.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung just upped this phone! Incredible!
on August 19, 2025
Posted by: Porsche993
[This review was collected as part of a promotion.] Everything about this phone is incredible. The use of outside screen is easy to use. The touch and feel of the phone nice. Then when you open the phone and begin looking at this huge inner screen, it feels like you can do anything on it. Especially with AI at your fingertips to guide you and help you if you need it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Minimalistic yet Powerful!
on August 19, 2025
Posted by: LAXCoach90275
[This review was collected as part of a promotion.] Okay, I have had the Z Fold4, Z Fold 6, and now Z Fold 7 and I am loving this version. Do I miss the stylus, sometimes, but not much. Do I enjoy the lightweight, yet durable design, heck yeah. Do I love how thin it is and the larger front screen, yep. Do I love the upgraded cameras and improved selfies, all day, every day!
I can wait to see the new trifold model that Samsung is supposed to be releasing. I am a Samsung fanboy and heavy into their ecosystem...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This checks all the boxes
on August 26, 2025
Posted by: LiamTheMan
[This review was collected as part of a promotion.] This laptop is the best thing fron Samsung. I love the Galaxy Ai features as well. I like that the Samsung apps are integrated and now you can see your smartphone messages directing in the windows pop up. I love the speed and reliability of is laptop and that I can play any game I want with it. I saved up for this laptop and it was amazing using it for the first time.
Value
5
Written by a customer while visiting Samsung US
Posted by: Shmiles
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
I love it. I have had all the phones since the Fold 4 came out, and I will continue to do so
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Gcarter947
from Washington, DC
Expertise:Expert
Verified Purchase:Yes
Samsung has done it again!!! bravo on all of the new features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Everett
from Eau Claire, Wi
Expertise:Intermediate
Verified Purchase:Yes
I've been using the Galaxy Z Fold 7 for a few weeks now, and honestly, I’m loving it. The big inner screen is such a game-changer—whether I’m watching videos, multitasking, or just browsing, it feels like carrying around a mini tablet in my pocket. The outer display is also super practical for quick use, so I don’t always have to unfold it.
Performance-wise, it’s fast and smooth, no lag at all, and the battery has been holding up better than I expected for such a powerful phone with two screens. The build feels really solid too—I was a little worried about durability, but the hinge feels strong and the screen protector does its job well.
It’s definitely not a small phone, but I like that—it feels premium and futuristic. I’ve had a lot of people ask about it, and it always gets that “wow” reaction when I unfold it. Overall, it’s easily my favorite phone I’ve owned so far, and I’d highly recommend it to anyone who wants something unique but still super practical.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Update messed up my apps
on September 29, 2025
Posted by: Cdfair
The new update messed up my entire phone. Alot.of apps won't even open now, even when I uninstall them and reinstall them. Very upset. Simple apps like Pandora, outlook, winn dixie(grocery), couple of my credit card apps won't open now. And app i use to communicate with my daughter in Sputh Korea
Response from Samsung USBy R&R, September 30, 2025
Hey there Cdfair, Thank you for reaching out and sharing your experience with your Galaxy Z Fold7. To assist you better, we may need more details about your device, especially regarding why certain apps aren't opening after the recent update. We want to ensure the apps are compatible with the current Android version, and it could also be a concern with the app versions. Please contact our Samsung Support Team for additional assistance with troubleshooting. We're eager to help you resolve this behavior. We appreciate your feedback and thank you for choosing Samsung. App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
-Ty
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-Ty
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Written by a customer while visiting Samsung US