Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,583 Reviews)
Rating breakdown 6,583 reviews
5 Stars
5,447
4 Stars
819
3 Stars
173
2 Stars
47
1 Star
97
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
It's great
on February 14, 2026
Posted by: Firstlady
Expertise:Intermediate
I just love my Samsung ultra anyways am planning to buy for 2026
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Daycare G
Verified Purchase:Yes
Highly recommend. It is stylish, sleek, has exceptional features. I just absolutely love it
I would recommend this to a friend!
Response from Samsung USBy R&R, February 19, 2026
Hey there Daycare G,
Thank you for your wonderful feedback on the Galaxy Z Fold7. We’re thrilled that you’re enjoying its sleek design and enhanced features. Designed to highlight everyday experiences, the Z Fold7 brings together innovation and style all in one device. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Thank you for your wonderful feedback on the Galaxy Z Fold7. We’re thrilled that you’re enjoying its sleek design and enhanced features. Designed to highlight everyday experiences, the Z Fold7 brings together innovation and style all in one device. We appreciate you being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Foldable device
on May 17, 2026
Posted by: Bigkev
[This review was collected as part of a promotion.] I love the new features. I think im going to switch to a trifold.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
ZFold7 Honest Review
on May 17, 2026
Posted by: Pickle
[This review was collected as part of a promotion.] My ZFold7 is a great phone. I use it for gaming, movies and email mostly. As I have gotten older my eyesight has dwindled a lot. This screen has allowed me to enjoy all the things above again without all the headaches and hurting eyes. It has been a lifesaver for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fudging awesome!
on May 22, 2026
Posted by: NikkiDelish2618
[This review was collected as part of a promotion.] Android is just better! Love it LOVE it LOVE IT!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Had some issues
on June 9, 2026
Posted by: Farmhouse13
[This review was collected as part of a promotion.] Had some issues, the inside screen was peeling, got a replacement and that ones volume button was falling off then the inside screen stopped working. Galaxy AI was useful. Camera was good. Enjoyed having a large screen to play games, watch videos etc... it was an awesome phone while it lasted.
Value
3
Response from Samsung USBy R&R, June 10, 2026
Hola Farmhouse13,
Thank you for letting us know how things are going so far. The Galaxy Z Fold7 stands out for its innovative design, impressive display, and powerful multitasking capabilities. We appreciate you sharing your experience with the screen and button concerns. Your feedback provides important insight into long-term device performance. Please note that our warranty options cover a wide range of repairs. If you need your phone looked over, please stop by uBreakiFix, an authorized repair location for Samsung customers. Please contact our Samsung Support Team to learn more. Thank you for making Samsung your go-to choice.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for letting us know how things are going so far. The Galaxy Z Fold7 stands out for its innovative design, impressive display, and powerful multitasking capabilities. We appreciate you sharing your experience with the screen and button concerns. Your feedback provides important insight into long-term device performance. Please note that our warranty options cover a wide range of repairs. If you need your phone looked over, please stop by uBreakiFix, an authorized repair location for Samsung customers. Please contact our Samsung Support Team to learn more. Thank you for making Samsung your go-to choice.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my Z Fold 7
on June 15, 2026
Posted by: CreativeNails
[This review was collected as part of a promotion.] I absolutely love this Z Fold 7. One of the my best purchases in quite a long time when it comes to a phone! The many different features this thing has just blows me away every time and always something new.
Value
5
Response from Samsung USBy R&R, June 17, 2026
Hey CreativeNails,
Thank you for sharing your enthusiasm for the Galaxy Z Fold7. It's great to hear that its unique features continue to impress you and enhance your daily experience with the phone. We're delighted it has become one of your favorite purchases. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your enthusiasm for the Galaxy Z Fold7. It's great to hear that its unique features continue to impress you and enhance your daily experience with the phone. We're delighted it has become one of your favorite purchases. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best foldable
on July 27, 2025
Posted by: Mr2king
[This review was collected as part of a promotion.] Galaxy Z Fold 7 is easily the best foldable currently in the market both in hardware and software, undoubtedly the thinnest foldable 👌, it's satisfying to lay hands on
Value
5
Written by a customer while visiting Samsung US