Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.5
(163 Reviews)
Rating breakdown 163 reviews
5 Stars
126
4 Stars
18
3 Stars
4
2 Stars
4
1 Star
11
86%of customers recommend this product.
(
102 out of
118)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Brad
Verified Purchase:Yes
Great Phone. nice features. switched from the s24 ultra. i do wish the front screen was wider. Also miss having the pen to use. would have been perfect for the larger unfolded screen. Battery life isn't that great as well
Response from Samsung USBy R&R, November 21, 2025
Hello Brad,
Thank you for sharing your experience with the Galaxy Z Fold7. Its power, storage, and premium features make it a notable upgrade. It’s great to hear you enjoy the design and experience. You mentioned areas you'd like to see more improvements in, such as a wider cover display, pen support, and longer battery life. These insights are valuable, especially coming from someone who used an S Series device. Your feedback provides useful perspective on user transitions and features in daily use. We’re glad the Z Fold7 meets your needs and appreciate your loyalty to Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy Z Fold7. Its power, storage, and premium features make it a notable upgrade. It’s great to hear you enjoy the design and experience. You mentioned areas you'd like to see more improvements in, such as a wider cover display, pen support, and longer battery life. These insights are valuable, especially coming from someone who used an S Series device. Your feedback provides useful perspective on user transitions and features in daily use. We’re glad the Z Fold7 meets your needs and appreciate your loyalty to Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
Written by a customer while visiting Samsung US
Posted by: Amie
from Florida
Expertise:Beginner
Verified Purchase:Yes
I love my new Samsung Galaxy Fold. I love this phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: John
Verified Purchase:Yes
It is better in every way. It is better than other 'normal' phones when in folded mode. Worth every cent.
Written by a customer while visiting Samsung US
Posted by: Chelsea
Expertise:Beginner
Verified Purchase:Yes
I used Motorola forever because I liked shaking my phone to turn the light on and they were cheap. But this phone is so so so so so much better. The camera is top tier and it's so cool that it turns into a tablet. It's very light weight and thin.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Cyber3dx
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
I had the zFold 5 for a few years and just traded it up to the zFold 7. The zFold 5 was locked and this one is unlocked. That was a big reason for the trade up. From all of my research, the screen's mechanical technology has not changed and I expect the screen will delaminate at the fold eventually. But, what can you do if you want that huge real-estate? I will miss the pen. It is impossible to write with my finger unless I zoom in to write on the screen. But, the advantages outweigh the disadvantages.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Gaminggeekfamily
Verified Purchase:Yes
Awesome phone definitely worth the wait. Not the durability of a slap phone but not bad
I would recommend this to a friend!
Response from Samsung USBy R&R, October 28, 2025
Hey there Gaminggeekfamily,
Thank you for sharing your Galaxy Z Fold experience. It’s great to hear that the refreshed design, lighter feel, and slim build are noticeable improvements. We appreciate you highlighting these enhancements and how they work for you. Thank you for your feedback, and we value your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your Galaxy Z Fold experience. It’s great to hear that the refreshed design, lighter feel, and slim build are noticeable improvements. We appreciate you highlighting these enhancements and how they work for you. Thank you for your feedback, and we value your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Gil O
from Davenport, FL
Expertise:Intermediate
Verified Purchase:Yes
I decided to take a dive on this model and I couldn't be happier. It feels natural switching between the inner and outer screens and it feels great in my hands. I wish some of the more customizable settings were easier to get to but the community online will tell you everything you need to know to get the phone in the exact state you want.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Eric
Expertise:Intermediate
Verified Purchase:Yes
Great phone overall. Bigger screen makes multitasking experience feel so much better. Big upgrade from Galaxy S22. I wanted to wait until a thinner model came out and this one definitely has me sold!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US