Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(7,502 Reviews)
Rating breakdown 7,502 reviews
5 Stars
6,170
4 Stars
983
3 Stars
198
2 Stars
52
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
The greatest phone
on September 7, 2026
Posted by: Nevelaird
[This review was collected as part of a promotion.] I had a galaxy z fold 4. I was going to choose a different galaxy because its do hard to find a case. But I choose the z fold 7 due to the upgraded AI and add features. The screen doesn't get the crease down the middle as easy as the 4. I can easily put it in my pocket even with a case on. I'm very happy with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Z Fold 7 Phone
on September 7, 2026
Posted by: aking123
[This review was collected as part of a promotion.] Not worth the price. Keyboard difficult to manage and icons dissappear from folded to unfolded screen.
Value
3
Response from Samsung USBy R&R, September 9, 2026
Greetings aking123,
The Galaxy Z Fold7 features a large folding display, robust multitasking capabilities, and a versatile design that easily transitions between folded and unfolded use. We value your feedback regarding keyboard navigation and changes to icons in different screen modes. Your insights assist Samsung in continuously improving the Fold interface for a smoother everyday experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold7 features a large folding display, robust multitasking capabilities, and a versatile design that easily transitions between folded and unfolded use. We value your feedback regarding keyboard navigation and changes to icons in different screen modes. Your insights assist Samsung in continuously improving the Fold interface for a smoother everyday experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Some problems but great still.
on September 7, 2026
Posted by: Ceejay
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Fold7 and overall I’m really impressed with how much Samsung has improved the foldable experience. The Fold7 feels noticeably thinner, lighter, and easier to carry around while still giving me a large screen when I need it. That being said, my experience wasn’t perfect. I had quite a few issues with my first Fold7, especially with the screen. I was honestly surprised by how easily the screen became damaged, and that was frustrating considering how much care I was taking with the phone. The durability of the screen is probably my biggest concern with the Fold7, and it’s something I think Samsung still has room to improve. Once I got past those issues, though, I really started enjoying the phone. The biggest reason I like the Fold is the versatility. I can use it like a normal phone when I’m on the go, then open it up when I want a bigger screen for watching videos, browsing, multitasking, or getting things done. The cameras have also been a strong point for me. Photos look sharp, colors are good, and the camera is reliable in different lighting situations. The larger inner display is also great for looking at photos and videos. Overall, I really like the Galaxy Z Fold7, but I think the screen durability is something potential buyers should seriously consider. My first experience with the phone was frustrating because of how easily the screen was damaged, but putting that aside, the Fold7 has been one of my favorite phones to use.
Value
3
Response from Samsung USBy R&R, September 9, 2026
Hello Ceejay,
The Galaxy Z Fold7 features a thinner, lighter design, an expansive folding display, and versatile cameras that enhance both multitasking and entertainment. We’re pleased to hear that the flexibility and camera capabilities have made the Fold7 one of your favorite phones. Thank you for your detailed feedback regarding screen durability and the damage you experienced; Samsung is committed to continually improving the foldable experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold7 features a thinner, lighter design, an expansive folding display, and versatile cameras that enhance both multitasking and entertainment. We’re pleased to hear that the flexibility and camera capabilities have made the Fold7 one of your favorite phones. Thank you for your detailed feedback regarding screen durability and the damage you experienced; Samsung is committed to continually improving the foldable experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing experience
on September 7, 2026
Posted by: Codered2311
[This review was collected as part of a promotion.] This phone has been able to tackle so many multitasking for me as far as my work goes I work in market research and I'm able to send multiple emails and talk to multiple clients take zoom calls etc I love this phone it is basically a computer in my hand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely blown away
on September 7, 2026
Posted by: Kaytylady
[This review was collected as part of a promotion.] Absolutely blown away with how I can multitask. The technology and fancy features make it feel so high tech. Never had a phone with so many tools I keep discovering
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Fold technology is coming along nicely.
on September 7, 2026
Posted by: SledPhoner
[This review was collected as part of a promotion.] I chose the Samsung Z Fold 7 because I was finally ready to try the Fold series. I have to say as a Manga reader I am a huge fan of this style of phone. I upgraded from the S23 Ultra.
The positives: The Fold function is incredible. The 7 was a great upgrade on the width issues seen on earlier models.
Main issues I have seen: I have experience minor wear where my left thumb sits on the open device. There is a slight film like noise when I open and close the device. Occasionally, the open screen flickers. The charging is slower than my s23 Ultra... I never assumed this would ever be downgraded so it was a bit of a shocker.
Overall the phone is great for every day use. As with all modern phones durability could be improved. Still excited to use future iterations of this model. I am looking forward to increased screen durability and faster charging speeds.
Value
3
Response from Samsung USBy R&R, September 9, 2026
Hi there SledPhoner,
The Galaxy Z Fold7 features a spacious folding display, better proportions, and versatile multitasking capabilities that enhance everything from reading manga to everyday usage. We’re pleased to hear that you appreciate the wider design. We also value your feedback regarding issues such as screen wear, flickering, the sound when opening and closing the device, and charging speed. Samsung is committed to refining future foldable experiences based on your insights. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold7 features a spacious folding display, better proportions, and versatile multitasking capabilities that enhance everything from reading manga to everyday usage. We’re pleased to hear that you appreciate the wider design. We also value your feedback regarding issues such as screen wear, flickering, the sound when opening and closing the device, and charging speed. Samsung is committed to refining future foldable experiences based on your insights. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This Fold is excellent
on September 7, 2026
Posted by: LoveSamsungGalaxies
[This review was collected as part of a promotion.] I chose to get the Z Fold 7 due to wanting something bigger yet sleeker for when I play games or watch videos. However, I didnt want a tablet.
I also love reading on my device and the picture and frame rate is excellent when it comes to playing games.
For example Where winds meet, works exceptionally and looks just as good on my T.V.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Z fold phone
on September 7, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone covers it all. Plenty of storage, great camera, all the bells and whistles. I chose Samsung everytime for the dependability, ease of use, and the high end tech features. This phone is perfect.
Value
5
Written by a customer while visiting Samsung US