Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(5,561 Reviews)
Rating breakdown 5,561 reviews
5 Stars
4,623
4 Stars
665
3 Stars
145
2 Stars
39
1 Star
89
87%of customers recommend this product.
(
635 out of
729)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
It's great
on February 14, 2026
Posted by: Firstlady
Expertise:Intermediate
I just love my Samsung ultra anyways am planning to buy for 2026
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Daycare G
Verified Purchase:Yes
Highly recommend. It is stylish, sleek, has exceptional features. I just absolutely love it
I would recommend this to a friend!
Response from Samsung USBy R&R, February 19, 2026
Hey there Daycare G,
Thank you for your wonderful feedback on the Galaxy Z Fold7. We’re thrilled that you’re enjoying its sleek design and enhanced features. Designed to highlight everyday experiences, the Z Fold7 brings together innovation and style all in one device. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Thank you for your wonderful feedback on the Galaxy Z Fold7. We’re thrilled that you’re enjoying its sleek design and enhanced features. Designed to highlight everyday experiences, the Z Fold7 brings together innovation and style all in one device. We appreciate you being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Best foldable
on July 27, 2025
Posted by: Mr2king
[This review was collected as part of a promotion.] Galaxy Z Fold 7 is easily the best foldable currently in the market both in hardware and software, undoubtedly the thinnest foldable 👌, it's satisfying to lay hands on
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, no complaints
on August 15, 2025
Posted by: Francis
[This review was collected as part of a promotion.] Traded in my z fold 4 for the 7 and no regrets, the thinness is on another level and the extra Galaxy AI features are awesome. Next upgrade is the watch soontm.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Built tough with great features ! !
on August 24, 2025
Posted by: JDK007
[This review was collected as part of a promotion.] Best phone i have ever owned !
Has almost completely replaced my desktop. Love the large screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Upgrade Yet!
on August 26, 2025
Posted by: Samsungforlife
[This review was collected as part of a promotion.] I upgraded from a S23 Ultra and its such a different experience with the Z Fold 7. It makes me feel like I got a completely different phone overall. Fact that I can use it as a regular phone and then switch to tablet mode on seconds is amazing. I've never had a Fold before so this is an amazing device for me. Totally worth the upgrade
Value
5
Written by a customer while visiting Samsung US
Posted by: Navid
Expertise:Expert
Verified Purchase:Yes
Tottaly disappointed, it time to switch to a different brand. Horrible service, horrible phone . It's my last after 6 years of samsung
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, September 8, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7, Navid. We’re genuinely disappointed to see that your experience hasn’t met your expectations. This is not the kind of experience we want for our customers, and we're here to help turn things around. Samsung offers a 12-month limited warranty for manufacturer defects, and you also have the option to add Samsung Care+ for extended protection and support on eligible devices. We truly value your feedback, and to assist you best, we would love to gather some additional information. Please reach out to us at Samsung Support, and let’s work together to improve your experience. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Very happy
on September 15, 2025
Posted by: Onbroadway
[This review was collected as part of a promotion.] I love my phone, it's so incredibly slim. The software including the camera zoom, the labs and the galaxy Ai are so well done. I wouldn't trade my phone for even another galaxy device.
Value
5
Written by a customer while visiting Samsung US