Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,911 Reviews)
Rating breakdown 6,911 reviews
5 Stars
5,704
4 Stars
884
3 Stars
175
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
Great Galaxy AI Experience with my Fold 7
on June 29, 2026
Posted by: AntoSa
[This review was collected as part of a promotion.] I really enjoy using my Samsung device, Fold 7. It is fast, reliable, and easy to use for work, photos, streaming, and everyday tasks. Galaxy AI is a very useful feature, especially for editing, summaries, translation, and writing help. The display, camera, and battery life are excellent. Overall, it feels like a premium device, and I would definitely recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone I have ever owned
on June 29, 2026
Posted by: Graham
[This review was collected as part of a promotion.] I can't say enough about this phone. The large unfolded screen is my favorite. It is great fot playing games or watching movies. Folded up the phone fits perfectly in my pocket. I will forever be a fan of this type of phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Multitasking Powerhouse
on June 29, 2026
Posted by: SimplySyah
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Z Fold 7 for a while now, and it has completely transformed how I handle my daily routine, work, and entertainment. This isn't just a phone; it's a mobile command center.
The engineering on the hinge is flawless this year—folding flat with a crease that practically disappears when the massive inner screen lights up. It’s incredibly satisfying to unfold a traditional smartphone form factor into a gorgeous, tablet-sized canvas. For anyone managing heavy multitasking, the combination of this screen real estate and Galaxy AI is an absolute game-changer. The AI productivity tools make summarizing massive documents, drafting quick communications, and organizing data on the fly effortless.
The outer screen is finally perfected too, feeling completely natural for quick texts and one-handed use when you're on the move. Galaxy AI also steps up the camera and editing game, letting you clean up reflections or manipulate objects in photos instantly on the large canvas.
Battery life easily keeps up with a grueling 12-hour day of heavy use, and the performance is blistering—zero lag, even when pushing the processor with intense workflows. It replaces both a phone and a tablet while offering a level of strategic leverage no standard slab phone can touch. If you want the absolute peak of modern mobile technology and intelligence, this is it.
The engineering on the hinge is flawless this year—folding flat with a crease that practically disappears when the massive inner screen lights up. It’s incredibly satisfying to unfold a traditional smartphone form factor into a gorgeous, tablet-sized canvas. For anyone managing heavy multitasking, the combination of this screen real estate and Galaxy AI is an absolute game-changer. The AI productivity tools make summarizing massive documents, drafting quick communications, and organizing data on the fly effortless.
The outer screen is finally perfected too, feeling completely natural for quick texts and one-handed use when you're on the move. Galaxy AI also steps up the camera and editing game, letting you clean up reflections or manipulate objects in photos instantly on the large canvas.
Battery life easily keeps up with a grueling 12-hour day of heavy use, and the performance is blistering—zero lag, even when pushing the processor with intense workflows. It replaces both a phone and a tablet while offering a level of strategic leverage no standard slab phone can touch. If you want the absolute peak of modern mobile technology and intelligence, this is it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything about my fold 7.
on June 29, 2026
Posted by: SkiRipp
[This review was collected as part of a promotion.] Love my fold 7. I play a lot of games on my Fold 7 and it's great.I also watch many hours of YouTube and Podcasts, and I couldn't be happier with my Fold 7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Okay, not great
on June 29, 2026
Posted by: Csalway
[This review was collected as part of a promotion.] They work great, but coming over from airpods pro 2 I was a little disappointed. Connection issues, at times a little crackly and need to re-pair to fix. Galaxy AI has been fun to play around with
Value
2
Response from Samsung USBy R&R, July 2, 2026
Hiya Csalway,
The Galaxy Z Fold7 features a large, immersive display, powerful multitasking capabilities, and helpful Galaxy AI tools, all in one flexible device. We’re glad to hear that you have enjoyed exploring Galaxy AI. However, concerns such as connection drops, crackling audio, and the need to re-pair should not disrupt your experience.
To improve your Bluetooth connection, try resetting it. You can also reset the network settings on your Galaxy device to see if that resolves the issue. To do this, go to the settings and select "Reset Wi-Fi and Bluetooth settings." Then tap "Reset settings." You may be prompted to enter your security credentials; after doing so, tap "Reset" to complete the process.
Your feedback is valuable to us as we strive to enhance the seamlessness of the Galaxy ecosystem every day. Thank you for being a part of the Samsung family.
Bluetooth device won't reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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The Galaxy Z Fold7 features a large, immersive display, powerful multitasking capabilities, and helpful Galaxy AI tools, all in one flexible device. We’re glad to hear that you have enjoyed exploring Galaxy AI. However, concerns such as connection drops, crackling audio, and the need to re-pair should not disrupt your experience.
To improve your Bluetooth connection, try resetting it. You can also reset the network settings on your Galaxy device to see if that resolves the issue. To do this, go to the settings and select "Reset Wi-Fi and Bluetooth settings." Then tap "Reset settings." You may be prompted to enter your security credentials; after doing so, tap "Reset" to complete the process.
Your feedback is valuable to us as we strive to enhance the seamlessness of the Galaxy ecosystem every day. Thank you for being a part of the Samsung family.
Bluetooth device won't reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone, bit fragile
on June 29, 2026
Posted by: Csalway
[This review was collected as part of a promotion.] Phone has been great, love the extended viewing when unfolding. However, be careful as the folding screen can be damaged easily. Warranty for accidental coverage recommended. Galaxy AI has been fun playing with
Value
4
Response from Samsung USBy R&R, July 13, 2026
Bonjour Csalway,
Thank you for reaching out to share your thoughts on the Galaxy Z Fold7. This device is designed to be the most durable foldable smartphone yet, offering premium performance while enhancing efficiency and productivity with a larger, more immersive display when unfolded.
The Galaxy Z Fold7 is thin and lightweight, engineered to move confidently with users. It is built for everyday durability, capable of withstanding repeated folding and being tossed in a bag, thanks to its restructured hinge and foldable display.
The cover display features Corning® Gorilla® Glass Ceramic 2, which incorporates intricately embedded crystals within its glass matrix to enhance durability and crack resistance while maintaining a remarkably thin profile. The main display has been redesigned to be thinner and lighter, achieved through the use of a titanium plate layer. Additionally, the Ultra-Thin Glass (UTG) has been increased by 50%, making the display even more resilient.
While we agree that warranty protection is always a good idea, we appreciate your feedback and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for reaching out to share your thoughts on the Galaxy Z Fold7. This device is designed to be the most durable foldable smartphone yet, offering premium performance while enhancing efficiency and productivity with a larger, more immersive display when unfolded.
The Galaxy Z Fold7 is thin and lightweight, engineered to move confidently with users. It is built for everyday durability, capable of withstanding repeated folding and being tossed in a bag, thanks to its restructured hinge and foldable display.
The cover display features Corning® Gorilla® Glass Ceramic 2, which incorporates intricately embedded crystals within its glass matrix to enhance durability and crack resistance while maintaining a remarkably thin profile. The main display has been redesigned to be thinner and lighter, achieved through the use of a titanium plate layer. Additionally, the Ultra-Thin Glass (UTG) has been increased by 50%, making the display even more resilient.
While we agree that warranty protection is always a good idea, we appreciate your feedback and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
I love this phone
on June 29, 2026
Posted by: Subarulover
[This review was collected as part of a promotion.] This is the best phone ive ever owned. The Galaxy AI is so convenient. I dont even have to touch my phone for most tasks and get my questions answered.
Value
4
Response from Samsung USBy R&R, July 16, 2026
Hiya Subarulover,
Thank you for expressing your enthusiasm for the Galaxy Z Fold7. Its expansive foldable display, powerful multitasking capabilities, and convenient Galaxy AI tools make the Galaxy Z Fold7 an impressive everyday companion. We are thrilled that hands-free assistance helps you complete tasks and find answers easily. Thank you for incorporating Samsung into your daily routine.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for expressing your enthusiasm for the Galaxy Z Fold7. Its expansive foldable display, powerful multitasking capabilities, and convenient Galaxy AI tools make the Galaxy Z Fold7 an impressive everyday companion. We are thrilled that hands-free assistance helps you complete tasks and find answers easily. Thank you for incorporating Samsung into your daily routine.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love it got to try it yourself best phone bar none
on June 29, 2026
Posted by: Chucky
[This review was collected as part of a promotion.] Love it the other screen could be little stronger bit other then that thisbthisbcam do atuffan̈y phone I ever had wouldn't even dream about doing
Value
5
Written by a customer while visiting Samsung US