Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(5,691 Reviews)
Rating breakdown 5,691 reviews
5 Stars
4,724
4 Stars
689
3 Stars
148
2 Stars
39
1 Star
91
87%of customers recommend this product.
(
637 out of
730)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Folding Phone
from Oklahoma
Expertise:Expert
Verified Purchase:Yes
Coming from the fold 5, the 7 is big step forward, the outside screen makes complete sense and the battery life is so much better due to the new procesador, I wish the battery could be bigger however.
Inner screen is so much better to multitask, not by much but it makes a difference when the phones are side to side.
Inner screen is so much better to multitask, not by much but it makes a difference when the phones are side to side.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R, January 26, 2026
Hello Folding Phone,
Thank you for sharing these detailed insights. The Galaxy Z Fold7 is designed to enhance user experience through improved displays, better performance, and more efficient multitasking. Your feedback highlights how changes in screen design and battery efficiency greatly affect everyday use. We value your preference for Samsung.
-Ty
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Thank you for sharing these detailed insights. The Galaxy Z Fold7 is designed to enhance user experience through improved displays, better performance, and more efficient multitasking. Your feedback highlights how changes in screen design and battery efficiency greatly affect everyday use. We value your preference for Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: RamC
from Miami
Verified Purchase:Yes
Great, a world of change since fold 4, lightweight and thin!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 26, 2026
Hey RamC,
Thank you for sharing your thoughts. The Galaxy Z Fold7 shows important design enhancements, providing a lighter weight and a slimmer profile while maintaining strong performance. It's encouraging to hear how much of an upgrade it is compared to previous models. We value your feedback, your insights, and your participation in the Samsung community.
-Ty
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Thank you for sharing your thoughts. The Galaxy Z Fold7 shows important design enhancements, providing a lighter weight and a slimmer profile while maintaining strong performance. It's encouraging to hear how much of an upgrade it is compared to previous models. We value your feedback, your insights, and your participation in the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Thomas
from Glen Allen, VA
Verified Purchase:Yes
this phone is amazing. i love flipping out the screen. i use both screens. the abaliity to use it like a tablet has been life changing. 10/10 i cannot be more happy with it. it is so thin too. the only thing i can say bad about it is discontinuing support for the S-pen. but overall great i am very happy with this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 16, 2026
Hi Thomas,
Thank you for sharing your experience with the Galaxy Z Fold7. The feature to switch screens and use the device as a tablet is core to the Fold experience, especially for those who prioritize flexibility and productivity. Your feedback highlights the transformative potential of foldable design and offers valuable insights into feature expectations. We appreciate your choice of Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The feature to switch screens and use the device as a tablet is core to the Fold experience, especially for those who prioritize flexibility and productivity. Your feedback highlights the transformative potential of foldable design and offers valuable insights into feature expectations. We appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Miss Morel
from New Jersey
Verified Purchase:Yes
I honestly love it. The only complaint I will have, is with the camera. I had a galaxy s24 and the camera was great. Now that I have the Galaxy Z fold7 I saw the difference when it comes to camera and I was taken back for a minute. I Love taking pictures and feel they can update the camera feature.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R, January 16, 2026
Hi Miss Morel
Thank you for sharing your experience with the Galaxy Z Fold7. The versatility and design of foldable devices, especially when switching from other Galaxy models. Your feedback on camera performance shows how important photography is for daily use and the expectations across the Galaxy series. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The versatility and design of foldable devices, especially when switching from other Galaxy models. Your feedback on camera performance shows how important photography is for daily use and the expectations across the Galaxy series. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Chaz
from WNC
Verified Purchase:Yes
Love the phone just wish they would have kept the SPen or at least made a capacitive version for it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2026
Hey there Chaz,
Thank you for sharing this insight. The Galaxy Z Fold7 is built to deliver powerful performance and a large display experience, even as preferences for accessories continue to change. Your feedback shows how important creative tools are for certain workflows and helps guide future design discussions. Thank you for being a Samsung customer.
-Ty
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Thank you for sharing this insight. The Galaxy Z Fold7 is built to deliver powerful performance and a large display experience, even as preferences for accessories continue to change. Your feedback shows how important creative tools are for certain workflows and helps guide future design discussions. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Sagun Shakya
Verified Purchase:Yes
I have been a Z fold user since Fold 3 so i can say with confidence that Z fold 7 is the best version yet. It is super light and easy to carry. The external screen is useful and functional. The hinge feel strong and smooth. The internal screen is beautiful and bright. Its is a perfect tool for professional. You can be on a call and see docs that people are referring too.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R, January 16, 2026
Hey Sagun Shakya,
We appreciate you sharing your extensive experience with Galaxy Z Fold devices. The Galaxy Z Fold7 is designed for professionals who value multitasking, portability, and immersive screens. Your feedback emphasizes the hinge's durability, display quality, and the device's capability to manage calls and documents at the same time, showing how foldable technology can enhance productivity. Thank you for selecting Samsung.
-Ty
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We appreciate you sharing your extensive experience with Galaxy Z Fold devices. The Galaxy Z Fold7 is designed for professionals who value multitasking, portability, and immersive screens. Your feedback emphasizes the hinge's durability, display quality, and the device's capability to manage calls and documents at the same time, showing how foldable technology can enhance productivity. Thank you for selecting Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Stephanie S
from Miami, FL
Expertise:Intermediate
Verified Purchase:Yes
Couldn't be happier with my phone, just phenomenal
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 26, 2026
Hello Stephanie S,
Thank you for sharing your excitement. The Galaxy Z Fold7 is built to provide a premium experience, featuring strong performance, immersive screens, and smooth multitasking. It's great to hear that the device meets your expectations and performs well in daily use. We appreciate your choice of Samsung.
-Ty
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Thank you for sharing your excitement. The Galaxy Z Fold7 is built to provide a premium experience, featuring strong performance, immersive screens, and smooth multitasking. It's great to hear that the device meets your expectations and performs well in daily use. We appreciate your choice of Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
Amazing foldable phone, I wish I had it from long time, it saves me a lot of work to do when I need it as a regular phone, and when I need to watch a video or open a document in a big screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 23, 2026
Hiya TechTie,
Thank you for sharing your experience with the Galaxy Z Fold7. Designed to balance productivity and entertainment, the Z Fold7 provides the flexibility of a traditional smartphone along with the advantage of a larger display when needed. It's great that you can see how easily it switches between tasks throughout the day. Your feedback emphasizes the practical benefits of foldable innovation. Thanks for being a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Designed to balance productivity and entertainment, the Z Fold7 provides the flexibility of a traditional smartphone along with the advantage of a larger display when needed. It's great that you can see how easily it switches between tasks throughout the day. Your feedback emphasizes the practical benefits of foldable innovation. Thanks for being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US