Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.8
(4,451 Reviews)
Rating breakdown 4,451 reviews
5 Stars
3,744
4 Stars
495
3 Stars
109
2 Stars
26
1 Star
77
88%of customers recommend this product.
(
574 out of
653)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: Stephanie S
from Miami, FL
Expertise:Intermediate
Verified Purchase:Yes
Couldn't be happier with my phone, just phenomenal
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
Amazing foldable phone, I wish I had it from long time, it saves me a lot of work to do when I need it as a regular phone, and when I need to watch a video or open a document in a big screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 23, 2026
Hiya TechTie,
Thank you for sharing your experience with the Galaxy Z Fold7. Designed to balance productivity and entertainment, the Z Fold7 provides the flexibility of a traditional smartphone along with the advantage of a larger display when needed. It's great that you can see how easily it switches between tasks throughout the day. Your feedback emphasizes the practical benefits of foldable innovation. Thanks for being a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Designed to balance productivity and entertainment, the Z Fold7 provides the flexibility of a traditional smartphone along with the advantage of a larger display when needed. It's great that you can see how easily it switches between tasks throughout the day. Your feedback emphasizes the practical benefits of foldable innovation. Thanks for being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: KLD7
from Atlanta
Expertise:Expert
Verified Purchase:Yes
I absolutely LOVE my Galaxy Z Fold 7. I've wanted this phone for a while and I am so pleased with the device as a whole. It's technology is so advanced and especially what I need as a small business owner for the last 14 years.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 18, 2025
Posted by: Shadwin
Battery , Camera ,Durability ,storage, performance, Display
Written by a customer while visiting Samsung US
Customer Rating
4
4 star rating.
on August 5, 2025
Posted by: Stream96jet
[This review was collected as part of a promotion.] Everything is now good about this Z fold 7 phone. Except they removed the stylus features.
Value
4
Written by a customer while visiting Samsung US
Posted by: Miguel
from Riverside, Ca
Expertise:Expert
Verified Purchase:Yes
Great phone but the cameras are lacking. I upgraded from the Samsung Galaxy s24 Ultra and there is a huge difference between these cameras especially in the zoom quality. Compared to other phones on the market that have foldable devices some are out there have amazing cameras. You've got way cheaper phones out of China that have amazing camera quality like vivo. I paid too much for too little.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
2
Response from Samsung USBy R&R, September 23, 2025
Hiya Miguel, Thank you for your feedback on the Galaxy Z Fold7. We appreciate you taking the time to share your thoughts. If you are experiencing differences in camera performance. In that case, it’s helpful to know that the Galaxy Z Fold7 is designed to balance powerful performance, a large immersive display, and multi-tasking capabilities, all while delivering high-quality photo and video experiences. The Galaxy Z Fold7 offers many camera settings and features, making it perfect for capturing high-resolution selfies and videos. The 200MP camera on your Galaxy Z Fold7, along with the next-generation ProVisual Engine, allows you to capture your favorite moments in ultra-detailed clarity in various lighting conditions. Nightography, featuring 10-bit HDR, ensures you can record vibrant and bright videos. If you’re interested in learning more about your device’s camera, please explore the online resource linked below, which covers Super HDR, high-resolution photography, different camera modes, and all the ways Galaxy AI can assist in editing. Each Galaxy device has its own unique strengths, and the Fold7 stands out for its versatility and productivity features. Thanks again for being a Samsung user. Discover the camera features on Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006879/
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on September 19, 2025
Posted by: Folarin7
[This review was collected as part of a promotion.] I use my phone for teams video meetings and video calls
Value
5
Written by a customer while visiting Samsung US
Posted by: Ernest
Verified Purchase:Yes
The phone keeps telling me to update it every time. I am tired of updating. Phone of just two months. I have seen update this phone 5 times. Same update all the time
Response from Samsung USBy R&R, December 15, 2025
Ahoy Ernest,
Thanks for your feedback on the Galaxy Z Fold7. Regular software updates are designed to boost device stability and introduce the latest Galaxy features. If updates keep appearing, it could be due to outdated apps or missing patches, especially on a new device. For personalized help, contact our Samsung Support Team so we can better understand your experience and offer a suitable solution. Your feedback helps us improve update notifications, making them easier and more seamless. We appreciate your input and thank you for being part of the Samsung experience.
Samsung One UI 7 on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10004612/
-Ty
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Thanks for your feedback on the Galaxy Z Fold7. Regular software updates are designed to boost device stability and introduce the latest Galaxy features. If updates keep appearing, it could be due to outdated apps or missing patches, especially on a new device. For personalized help, contact our Samsung Support Team so we can better understand your experience and offer a suitable solution. Your feedback helps us improve update notifications, making them easier and more seamless. We appreciate your input and thank you for being part of the Samsung experience.
Samsung One UI 7 on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10004612/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US