Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(4,537 Reviews)
Rating breakdown 4,537 reviews
5 Stars
3,801
4 Stars
509
3 Stars
116
2 Stars
28
1 Star
83
88%of customers recommend this product.
(
624 out of
712)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
No S Pen? No Problem.
on October 22, 2025
Posted by: FanOfTheHotness
[This review was collected as part of a promotion.] At first, I thought the lack of an S Pen would make this a huge "no deal." But, my opinion has changed. This can be seen on the market too. So many Z Fold 7 sales. I'd use the S Pen to assist in refining my drawings or when using Galaxy AI, but the AI is so good the drawing SNAPS to whatever I'm trying to erase. It just knows. It just works. It's amazing. The weight and thinness of the device is amazing too. You won't regret it. No S Pen? No Problem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold7, a truly astounding phone.
on October 22, 2025
Posted by: Lovethisphone
[This review was collected as part of a promotion.] I have used this phone for 2 weeks now, and it's absolutely phenomenal. Ive used it to stream, game, emulate, and multitasking. I love it. Galaxy AI has also been really useful, and has been nice to have. Ive really enjoyed this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super thin
on October 23, 2025
Posted by: Xanz277
[This review was collected as part of a promotion.] Galaxy ai is amazing so many useful features especially translate live and over the phone. Its makes conversation with non english speakers so easy. I upgraded from the fold 4 and the difference feels so advanced waiting to upgrade was worth it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Way better then the fold 4
on October 23, 2025
Posted by: Aspect
[This review was collected as part of a promotion.] I've been using the fold 7 for about 2 months so far. And its been a huge upgrade from the fold 4. The front screen is now a normal sized screen. And the big screen is even bigger. So far I have 0 complaints. I would highly recommend this phone if you want a mini tablet and phone in one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Phone but lacks battery
on October 23, 2025
Posted by: Slipfoot1970
[This review was collected as part of a promotion.] Good Phone. I like the Galaxy AI built in and the larger screen size when I am reading. But the battery life is just insufficient. I have to walk around with a power bank if I am out and about all day.
Value
4
Response from Samsung USBy R&R, October 28, 2025
Hello Slipfoot1970,
Thank you for sharing your thoughts on the Galaxy Z Fold7. We value your feedback. The new battery efficiency helps you go longer, and we’re glad it has been dependable for you. Are you facing battery drain issues on your Galaxy device? Don't worry, we’re here to help! This guide will walk you through troubleshooting steps to identify and fix the problem, so you can enjoy longer battery life. Keep your device’s software updated. To optimize your battery, go to Settings > Battery, then scroll to the graph and tap View details to see app usage. Enable Power saving mode to reduce performance. Tap Power saving and toggle switches next to your preferred settings. Put infrequently used apps to sleep in the background to save battery. Tap Background usage limits and adjust: 'Put unused apps to sleep' (auto-sleeps apps not used for a while), 'Never auto sleeping apps' (apps you want to exclude), 'Sleeping apps' (apps running in background), and 'Deep sleeping apps' (apps only active when opened). Switch to the Light performance profile for better battery life over speed. Go to Settings > Device care > Performance profile and select Light. For more details, see the link below. Thanks for your review. We appreciate you choosing Samsung.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. We value your feedback. The new battery efficiency helps you go longer, and we’re glad it has been dependable for you. Are you facing battery drain issues on your Galaxy device? Don't worry, we’re here to help! This guide will walk you through troubleshooting steps to identify and fix the problem, so you can enjoy longer battery life. Keep your device’s software updated. To optimize your battery, go to Settings > Battery, then scroll to the graph and tap View details to see app usage. Enable Power saving mode to reduce performance. Tap Power saving and toggle switches next to your preferred settings. Put infrequently used apps to sleep in the background to save battery. Tap Background usage limits and adjust: 'Put unused apps to sleep' (auto-sleeps apps not used for a while), 'Never auto sleeping apps' (apps you want to exclude), 'Sleeping apps' (apps running in background), and 'Deep sleeping apps' (apps only active when opened). Switch to the Light performance profile for better battery life over speed. Go to Settings > Device care > Performance profile and select Light. For more details, see the link below. Thanks for your review. We appreciate you choosing Samsung.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Michelle H
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
I love the Samsung Galaxy Z Fold line. I love how much thinner it is when not folded and how big the screen is. I like the camera, but the lens does make it hard to wireless charge with some surfaces.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R, October 28, 2025
Hey there Michelle H,
Thank you for sharing that the Galaxy Z Fold7 meets your expectations in viewing more content, multitasking, and using apps the way you prefer. We're glad the 200 MP wide-angle camera and advanced optics helped you capture sharp, memorable moments. Your input on camera settings for wireless charging surfaces is valuable and will be considered for future improvements. We appreciate your feedback and thank you for choosing Samsung's innovative products.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing that the Galaxy Z Fold7 meets your expectations in viewing more content, multitasking, and using apps the way you prefer. We're glad the 200 MP wide-angle camera and advanced optics helped you capture sharp, memorable moments. Your input on camera settings for wireless charging surfaces is valuable and will be considered for future improvements. We appreciate your feedback and thank you for choosing Samsung's innovative products.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Weeelllll....
on October 24, 2025
Posted by: deelyf
[This review was collected as part of a promotion.] I do like the style and design of this version the fold 7. I've had every model that Samsung has offered. My 4 star rating is simply for the audio output, specifically the speaker phone. I the volume is lower or not as clear than the fold 6.
Value
4
Response from Samsung USBy R&R, October 24, 2025
Hey there deelyf,
Thank you for your continued loyalty to the Galaxy Fold series. We're glad to hear you appreciate the design and evolution of the Fold7. Your feedback regarding the speaker performance contributes to our ongoing innovation, as we aim to provide immersive sound quality and improved craftsmanship that embody the Galaxy experience. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your continued loyalty to the Galaxy Fold series. We're glad to hear you appreciate the design and evolution of the Fold7. Your feedback regarding the speaker performance contributes to our ongoing innovation, as we aim to provide immersive sound quality and improved craftsmanship that embody the Galaxy experience. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a larger screen.
on October 24, 2025
Posted by: Romack22Samsungonly
[This review was collected as part of a promotion.] I use Gemini all the time for answers to questions for news and finance questions. It wakes me up in time for Dr appts and taking meds.
Very dependable and trustworthy device.
Very dependable and trustworthy device.
Value
5
Written by a customer while visiting Samsung US