Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.7
(6,911 Reviews)
Rating breakdown 6,911 reviews
5 Stars
5,704
4 Stars
884
3 Stars
175
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Customer Rating
5
I was skeptical, but it made me a believer!
on June 30, 2026
Posted by: CassiousClay
[This review was collected as part of a promotion.] I needed to upgrade my old phone, and was skeptical, but made the leap and upgraded to the Samsung ZFold 7. After 8 months of daily use with it I am now a staunch believer. The Galaxy AI is amazing and I use it almost everyday. I use both the interior and external screens in unison depending on what I am doing. The ability to ha e 3 screens or apps all on the screen at the same time is an incredible tool when I need to multitasking, which as a business owner comes in very handy. The camera quality is unsurpassed. After being a skeptical I now truthfully can't imagine life without it. I am truly amazed!
Value
5
Response from Samsung USBy R&R, July 29, 2026
Hey there CassiousClay,
Thank you for reaching out and providing a detailed account of your experience with your Galaxy Z Fold7.
The Galaxy Z Fold7 features dual displays, three-app multitasking, and an advanced camera system, offering a powerful mobile experience. It’s wonderful to hear how Galaxy AI and the flexible screens support your daily routine as a business owner. Your journey from skepticism to confidence after months of use speaks volumes about how seamlessly the Fold fits into your life.
Thank you for believing in Samsung.
-Ty
Samsung Support
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Thank you for reaching out and providing a detailed account of your experience with your Galaxy Z Fold7.
The Galaxy Z Fold7 features dual displays, three-app multitasking, and an advanced camera system, offering a powerful mobile experience. It’s wonderful to hear how Galaxy AI and the flexible screens support your daily routine as a business owner. Your journey from skepticism to confidence after months of use speaks volumes about how seamlessly the Fold fits into your life.
Thank you for believing in Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
My second flip phone. I enjoyed everything about i
on June 30, 2026
Posted by: Luv2shop
[This review was collected as part of a promotion.] I use it for mostly everything. I barely use a regular laptop nowadays.
Value
5
Response from Samsung USBy R&R, July 29, 2026
Hello there Luv2shop,
Thank you for sharing your thoughts on the Galaxy Z Fold7. We appreciate your feedback! The Galaxy Z Fold7 features an expansive display, powerful multitasking capabilities, and portable productivity that can replace many everyday laptop tasks. We're thrilled to hear that this is your second foldable device and that it meets nearly all your needs. Having such functionality in your pocket makes it easier to work and stay connected from anywhere. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your thoughts on the Galaxy Z Fold7. We appreciate your feedback! The Galaxy Z Fold7 features an expansive display, powerful multitasking capabilities, and portable productivity that can replace many everyday laptop tasks. We're thrilled to hear that this is your second foldable device and that it meets nearly all your needs. Having such functionality in your pocket makes it easier to work and stay connected from anywhere. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
I want one soooooooooooooooooooo baaaaaaaaaaaadddd
on June 30, 2026
Posted by: Godschild77
[This review was collected as part of a promotion.] I have always wanted one but I currently have a note 22 and defiantly nice phone but really like the size and the fact there are 2 screens and u can see just using one screen and then open it up to a larger screen.....always have admired the fold design
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is the best device I've ever had.
on June 29, 2026
Posted by: Bodyworker
[This review was collected as part of a promotion.] I absolutely love every aspect of this device. It goes from a hand held device to a tablet. I absolutely love the quality of the screen and the audio.
Value
4
Response from Samsung USBy R&R, July 16, 2026
Hey there Bodyworker,
We appreciate you taking the time to share with us how it's going with your Galaxy Z Fold7. The versatile folding design, brilliant display, and immersive audio make the Galaxy Z Fold7 an exciting device for everyday use. We are thrilled that the seamless transition from phone to tablet has made such a strong impression. Thank you for sharing your experience and for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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We appreciate you taking the time to share with us how it's going with your Galaxy Z Fold7. The versatile folding design, brilliant display, and immersive audio make the Galaxy Z Fold7 an exciting device for everyday use. We are thrilled that the seamless transition from phone to tablet has made such a strong impression. Thank you for sharing your experience and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Fold phone change the game
on June 29, 2026
Posted by: Robert
[This review was collected as part of a promotion.] Samsung created a unique phone with so many uses. From talking on phone to opening up a desktop to complete multiple tasks no other phone offers yet! I have fold phone and protection insurance is very necessary for the delicate screen..it have life 3 different screen to operate your needs, as phone service or the daily necessary paying bills screen etc..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Promises Finally Met
on June 29, 2026
Posted by: Kashard
[This review was collected as part of a promotion.] The crease reduced vastly. Folds up to be a regular sized and weight phone. Outer screen finally reasonable to use. Still on the wishlist: better battery, bring back S-Pen support.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing versatility
on June 29, 2026
Posted by: Philuffy
[This review was collected as part of a promotion.] I find that between the samsung AI and multi functionality of this phone there isn't any thing I can't figure out, do or come up with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on June 29, 2026
Posted by: JcMstrbig1
[This review was collected as part of a promotion.] When it comes to the fold 7 therez no comparison i was a solid i phone person but not anymore im all samsung and using galixy ai is way faster and more infor.ative than its competitors i would say for gaming this phone has all the graphics and hi def you could ask for in a phone so for me its gonna be galaxy 7 fold try it out
Value
5
Written by a customer while visiting Samsung US