Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Average customer rating
4.8
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
3,292
4 Stars
448
3 Stars
85
2 Stars
21
1 Star
63
87%of customers recommend this product.
(
399 out of
457)
Customer Reviews for Samsung - Galaxy Z Fold7 512GB - Jet Black (Verizon)
Posted by: RCECT
from CT
Expertise:Intermediate
Verified Purchase:Yes
Good phone, good screens, good cameras, fast processing and light weight a plus. Negative no S-Pen, liked that function. Wish there was an alternative.
Written by a customer while visiting Samsung US
Posted by: Brad
Verified Purchase:Yes
Great Phone. nice features. switched from the s24 ultra. i do wish the front screen was wider. Also miss having the pen to use. would have been perfect for the larger unfolded screen. Battery life isn't that great as well
Response from Samsung USBy R&R, November 21, 2025
Hello Brad,
Thank you for sharing your experience with the Galaxy Z Fold7. Its power, storage, and premium features make it a notable upgrade. It’s great to hear you enjoy the design and experience. You mentioned areas you'd like to see more improvements in, such as a wider cover display, pen support, and longer battery life. These insights are valuable, especially coming from someone who used an S Series device. Your feedback provides useful perspective on user transitions and features in daily use. We’re glad the Z Fold7 meets your needs and appreciate your loyalty to Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
Thank you for sharing your experience with the Galaxy Z Fold7. Its power, storage, and premium features make it a notable upgrade. It’s great to hear you enjoy the design and experience. You mentioned areas you'd like to see more improvements in, such as a wider cover display, pen support, and longer battery life. These insights are valuable, especially coming from someone who used an S Series device. Your feedback provides useful perspective on user transitions and features in daily use. We’re glad the Z Fold7 meets your needs and appreciate your loyalty to Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
Written by a customer while visiting Samsung US
Customer Rating
4
Great, mighty, and annoying
on July 27, 2025
Posted by: PonchAz
[This review was collected as part of a promotion.] When setting up my fold 7 up. Not all my setting/configuration transferred over as how I had it set on my A54. I know I went from a candy bar style to a fold phone/tablet but still. Can't claim in smart switch that all setting and configuration will transfer during set up if not going to like stated. Supper annoying have to redisable AI and other features I don't use or want enable. Took me over 2 hrs to get my new phone setup like I wanted and had on my last phone. That's including wallpaper setting that didn't transfers and my galaxy watch ultra. Outside of that. I've been really enjoying the display quality. Watching videos, movies, and TV shows have been absolutely amazing! In such a slim device kinda blows my mind and that goes for both display image & video quality. A few days later still having some app not porting over very well and having to resign in and set up again and again. I'm very happy with my fold 7. Battery life has been decent so far buy haven't really put the phone through its paces with that yet but I been impressed so far. Room for improvement but I've been impressed
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on July 28, 2025
Posted by: blaspitt
[This review was collected as part of a promotion.] The best for reviewing documents. The Galaxy AI is super effective. I cannot go back to a regular phone now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
. The galaxy z fold, is one of the best looking po
on July 29, 2025
Posted by: D4x4
from North Carolina.
Expertise:Beginner
The phone that's great screen on it. It's great clarity pictures.Look awesome on it .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Efficient, long battery lasting, good for business
on August 4, 2025
Posted by: Ceaser2be
[This review was collected as part of a promotion.] Best in gaming, high quality sensitivity, sound and control
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
rwally good phone
on August 6, 2025
Posted by: DanteGT
[This review was collected as part of a promotion.] The ZFold 7 with Galaxy AI is a reallygood phone with a lot of good features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Literally Perfect
on August 7, 2025
Posted by: John
from Holyoke, MA
Expertise:Expert
This is honestly the best phone I've ever owned. I've had the flip, I loved my S25 Ultra, but this Fold 7 is really spectacular. I couldn't say enough positive things about it. I'm still learning how to use it, especially with Android 16. The AI is pretty cool as well!
One drawback: the fingerprint scanner is in the power button. I have not been able to find a case that doesn't block it. Does anyone have any suggestions?
One drawback: the fingerprint scanner is in the power button. I have not been able to find a case that doesn't block it. Does anyone have any suggestions?
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US