Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.8
(4,271 Reviews)
Rating breakdown 4,271 reviews
5 Stars
3,604
4 Stars
481
3 Stars
97
2 Stars
22
1 Star
67
88%of customers recommend this product.
(
461 out of
524)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Posted by: Amazing phone
from Toledo
Expertise:Intermediate
Verified Purchase:Yes
This phone is amazing I love all the capabilities. The camera is phenomenal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, November 20, 2025
Hi, Amazing phone,
Thank you for sharing how much you’re enjoying the Galaxy Z Fold7. The capabilities truly come together on this device, and it’s great to hear you’re loving the camera, especially given how much detail and clarity this generation provides. We appreciate you being part of the Samsung family.
Discover the camera features on Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006879/
Folded or unfolded? Cameras on your Galaxy Z Fold
https://www.samsung.com/us/support/answer/ANS10003220/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Hi, Amazing phone,
Thank you for sharing how much you’re enjoying the Galaxy Z Fold7. The capabilities truly come together on this device, and it’s great to hear you’re loving the camera, especially given how much detail and clarity this generation provides. We appreciate you being part of the Samsung family.
Discover the camera features on Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006879/
Folded or unfolded? Cameras on your Galaxy Z Fold
https://www.samsung.com/us/support/answer/ANS10003220/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing how much you’re enjoying the Galaxy Z Fold7. The capabilities truly come together on this device, and it’s great to hear you’re loving the camera, especially given how much detail and clarity this generation provides. We appreciate you being part of the Samsung family.
Discover the camera features on Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006879/
Folded or unfolded? Cameras on your Galaxy Z Fold
https://www.samsung.com/us/support/answer/ANS10003220/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Hi, Amazing phone,
Thank you for sharing how much you’re enjoying the Galaxy Z Fold7. The capabilities truly come together on this device, and it’s great to hear you’re loving the camera, especially given how much detail and clarity this generation provides. We appreciate you being part of the Samsung family.
Discover the camera features on Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006879/
Folded or unfolded? Cameras on your Galaxy Z Fold
https://www.samsung.com/us/support/answer/ANS10003220/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Gerri
Expertise:Intermediate
Verified Purchase:Yes
Purchasing was so easy. The return of my trade in was very simple and fast.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Finally, It’s a Normal Phone (that folds)
on November 20, 2025
Posted by: DeeFold
[This review was collected as part of a promotion.] Seriously, forget everything you thought you knew about foldable phones. The Z Fold 7 isn’t just an iteration; it’s the moment Samsung finally nailed the form factor.
The single biggest change—and the one that instantly converts skeptics—is how unbelievably thin and light this thing is. It’s thinner than some of the slab phones I’ve used recently and barely heavier. Picking it up, it doesn't feel like a brick, or a gadget that's going to annoyingly bulge in your pocket. When it's folded, the cover screen is finally wide enough to type on easily, scroll through Instagram without squinting, and actually use one-handed without feeling like you're holding a remote control. It’s finally a great phone when folded.
But then you open it up, and that massive, beautiful 8-inch inner display just blows your mind all over again. The multitasking capabilities are just unmatched. Being able to have my email, a web browser, and my notes app open all at once on that canvas fundamentally changes how I work and consume media. It’s like carrying a pocket-sized tablet that disappears when you don't need it.
And let’s talk camera. They finally gave the Fold the respect it deserves, bringing in that flagship-level 200MP main sensor. Now you don't have to compromise on photography just because you want a foldable. The photos are sharp, the colors pop, and the improved AI processing makes everything look great, even in tricky light.
This isn't just a folding phone anymore—it's a top-tier flagship!
The single biggest change—and the one that instantly converts skeptics—is how unbelievably thin and light this thing is. It’s thinner than some of the slab phones I’ve used recently and barely heavier. Picking it up, it doesn't feel like a brick, or a gadget that's going to annoyingly bulge in your pocket. When it's folded, the cover screen is finally wide enough to type on easily, scroll through Instagram without squinting, and actually use one-handed without feeling like you're holding a remote control. It’s finally a great phone when folded.
But then you open it up, and that massive, beautiful 8-inch inner display just blows your mind all over again. The multitasking capabilities are just unmatched. Being able to have my email, a web browser, and my notes app open all at once on that canvas fundamentally changes how I work and consume media. It’s like carrying a pocket-sized tablet that disappears when you don't need it.
And let’s talk camera. They finally gave the Fold the respect it deserves, bringing in that flagship-level 200MP main sensor. Now you don't have to compromise on photography just because you want a foldable. The photos are sharp, the colors pop, and the improved AI processing makes everything look great, even in tricky light.
This isn't just a folding phone anymore—it's a top-tier flagship!
Value
5
Written by a customer while visiting Samsung US
Posted by: Ryan
from NJ
Expertise:Expert
Verified Purchase:Yes
As expected, God Samsung! The satisfaction is top-notch, and I think their technology is so good it feels like they beat it out of aliens. It’s the most complete device in every aspect, but it’s a bit disappointing that it doesn’t have the S Pen.
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek, Stylist and Slender
on November 23, 2025
Posted by: Techie01
[This review was collected as part of a promotion.] I am absolutely thrilled with my new Galaxy Z Fold 7 — it’s sleek, stylish, and remarkably slender in every sense. Holding it feels like I’m using a premium device built with real intention — thin and light when folded, but truly immersive when opened up.
Design & Build:
This Fold 7 is a design masterpiece. At just 8.9 mm when folded and only 215 grams, it’s incredibly portable yet feels robust. The Armor FlexHinge is refined and well-engineered, giving it durability and reducing visible creasing. The frame’s crafted with advanced Armor Aluminum, and the foldable display is reinforced with tougher ultra-thin glass — so it’s not just elegant, but built to last. The cover screen is wider with a 21:9 ratio and the inner 8-inch Dynamic AMOLED screen is vivid, bright, and expansive.
This Fold 7 is a design masterpiece. At just 8.9 mm when folded and only 215 grams, it’s incredibly portable yet feels robust. The Armor FlexHinge is refined and well-engineered, giving it durability and reducing visible creasing. The frame’s crafted with advanced Armor Aluminum, and the foldable display is reinforced with tougher ultra-thin glass — so it’s not just elegant, but built to last. The cover screen is wider with a 21:9 ratio and the inner 8-inch Dynamic AMOLED screen is vivid, bright, and expansive.
The Galaxy AI features are genuinely next-level:
Generative editing: I love the side-by-side comparison that lets me see the original image and my AI-edited version in real time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Durability
on November 23, 2025
Posted by: Money Mike
Performance display battery camera durability good
Written by a customer while visiting Samsung US
Customer Rating
5
Strong, perfectly perportioned, the best!
on November 26, 2025
Posted by: Goodgamehaha
[This review was collected as part of a promotion.] I am amazed on how well galaxy AI translates and makes listening to different languages so easy. It can make any picture you want with just a few words.
The phone is so thin now that it doesn't feel like a huge paper weight in your pocket and also not to mention that the strength of it is amazing. I must have dropped it over a dozen times and not one crack or chip.
I don't understand how they have not incorporated the s pen yet but once they do, this phone will be flawless.
Value
5
Response from Samsung USBy R&R, December 2, 2025
Hi there Goodgamehaha,
Thank you for pointing out what stands out to you. The Galaxy Z Fold7 is sleek and sturdy, featuring Galaxy AI that can translate, edit, and generate content with a few taps. We've noted your interest in pen support. We appreciate your review and thank you for selecting Samsung.
-Ty
Samsung Support
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Thank you for pointing out what stands out to you. The Galaxy Z Fold7 is sleek and sturdy, featuring Galaxy AI that can translate, edit, and generate content with a few taps. We've noted your interest in pen support. We appreciate your review and thank you for selecting Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Love it. Wish it was s-pen compatible
on November 26, 2025
Posted by: PlumberGirlDad4
[This review was collected as part of a promotion.] I started out with the fold 3, then I went to the fold 5, and Now I am on my fold 7. I love everything about the phone especially the Galaxy AI integration makes it super simple and easy to find out information that otherwise would not know. I'm 45 years old and my eyesight isn't what it used to be so I love the fact I can open up the fold 7 and have a much easier time texting and typing on a daily basis. Whenever I'm not texting and typing for my job, I enjoy opening up to the nice big display and playing a good game of solitaire or watching or streaming videos and movies. My kids love it as well they watch YouTube on it whenever I allow them to and my wife has another galaxy phone not the fold and they prefer mine over hers every time. It's a steep price point but worth the investment 100%.
Value
4
Written by a customer while visiting Samsung US