Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(6,590 Reviews)
Rating breakdown 6,590 reviews
5 Stars
5,452
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Posted by: Greg
from East Haven, CT
Expertise:Expert
Verified Purchase:Yes
It's cool. A couple apps don't like the dpi changes. But most apps work fine. When the fold is open Facebook market place stutters and does not scroll correctly. When the phone is closed it works fine. Great for multitasking and consuming content. I always had notes for my phone and then they changed the name to ultra. This is my first phone that's not a note/ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Massive upgrade in "hand feel"
on July 30, 2025
Posted by: JayVee
[This review was collected as part of a promotion.] Galaxy AI runs even smoother on the 7, but the main attraction is clearly the size and weight. Bigger, slimmer, lighter, much improved from the fold 6 in the hand and in the pocket.
Value
5
Written by a customer while visiting Samsung US
Posted by: Bill
from Chicago Burbs
Expertise:Expert
Verified Purchase:Yes
I traded in an S25 Ultra, and sort of regret it. I travel frequently for work, and wanted the bigger screen for watching movies during flights. It's great for that, and when in airplane mode the battery life is perfectly acceptable. When connected to a network, whether or not I'm actively using it, the battery level starts dropping immediately. I find I now have to travel with an external battery pack or plugging in frequently when sitting in an airport terminal. Something I never needed to do with my S25 Ultra. Knowing all this, I don't think I would do it again. Probably will trade this in when the S26 comes out. Love you Samsung, but this one just does not do it for me.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R, October 22, 2025
Hello Bill,
We appreciate you taking the time to share your insight on your Galaxy Z Fold7. Samsung Galaxy phones and tablets come with settings and features to help you monitor and extend your device's battery life. Keep tabs on battery performance and use power-saving modes when needed to get the most out of your battery life. In the Device care menu, you can view the estimated battery life based on your recent activity. You can also closely monitor how much battery different apps are using. Open Settings, then swipe to and tap Battery. Your battery usage will appear in the center of the menu. Tap View details to review information about app usage, along with Screen on time and Screen off time. This way, you can pinpoint what is draining your battery. A couple of resources will be provided below with more insight on how to keep your device battery powered up throughout your day. We thank you for your review. Remember, you play a crucial role in managing your device's battery life. Thank you for choosing innovation with Samsung.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate you taking the time to share your insight on your Galaxy Z Fold7. Samsung Galaxy phones and tablets come with settings and features to help you monitor and extend your device's battery life. Keep tabs on battery performance and use power-saving modes when needed to get the most out of your battery life. In the Device care menu, you can view the estimated battery life based on your recent activity. You can also closely monitor how much battery different apps are using. Open Settings, then swipe to and tap Battery. Your battery usage will appear in the center of the menu. Tap View details to review information about app usage, along with Screen on time and Screen off time. This way, you can pinpoint what is draining your battery. A couple of resources will be provided below with more insight on how to keep your device battery powered up throughout your day. We thank you for your review. Remember, you play a crucial role in managing your device's battery life. Thank you for choosing innovation with Samsung.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great features and speed
on June 22, 2026
Posted by: Joshvw15
[This review was collected as part of a promotion.] I cant find a really good case for this that will protect it well, allow it to charge wirelessly with the case on and have a stand.
Value
4
Response from Samsung USBy R&R, June 23, 2026
Hola Joshvw15,
Thank you for sharing your feedback on the Galaxy Z Fold7. Its immersive foldable display, fast performance, and wireless charging support make it an exciting device for both work and entertainment. We have included a valuable resource below that details the best accessories suited for your Galaxy Z Fold7. We encourage you to explore these options to find one that meets your needs. Your feedback is greatly appreciated, as it helps us understand what our customers are looking for. Thank you for being a part of the Samsung family.
Explore the best accessories for the Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006877/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy Z Fold7. Its immersive foldable display, fast performance, and wireless charging support make it an exciting device for both work and entertainment. We have included a valuable resource below that details the best accessories suited for your Galaxy Z Fold7. We encourage you to explore these options to find one that meets your needs. Your feedback is greatly appreciated, as it helps us understand what our customers are looking for. Thank you for being a part of the Samsung family.
Explore the best accessories for the Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006877/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Satisfied customer
from Florida
Expertise:Expert
Verified Purchase:Yes
Great phone, excellent buying and trade-in experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I can ask for does everything I nee
on December 2, 2025
Posted by: Killeryou2171
[This review was collected as part of a promotion.] This Samsung device has proven to be an indispensable piece of technology that seamlessly powers my entire life, from entertainment to high-stakes productivity. Its impact on my day-to-day routine is significant and constantly impressive.
For entertainment, the display is absolutely stunning. Streaming movies and binge-watching my favorite series is a true pleasure—the colors are vibrant, and the clarity is unmatched. The immersive audio experience elevates music and podcasts, making it my primary media consumption tool.
In terms of gaming, the performance is phenomenal. Whether I'm running graphics-intensive titles or casual games, the device handles them without a stutter or significant heat build-up. The fast response rate and optimization mean my gaming sessions are always smooth and competitive.
My professional life has also seen a huge boost. This phone acts as a portable office for work. I rely heavily on its multitasking capabilities to manage large spreadsheets, join video conference calls, and quickly edit documents. The ability to seamlessly sync across my devices makes transitioning from desktop to mobile effortless, ensuring I can stay productive anywhere—whether I'm at school, commuting, or working remotely.
The camera system is another standout feature, consistently delivering stunning, high-quality photos and videos. Even in low-light conditions, the pictures are crisp and detailed, making every memory captured album-worthy.
Finally, the introduction of G
For entertainment, the display is absolutely stunning. Streaming movies and binge-watching my favorite series is a true pleasure—the colors are vibrant, and the clarity is unmatched. The immersive audio experience elevates music and podcasts, making it my primary media consumption tool.
In terms of gaming, the performance is phenomenal. Whether I'm running graphics-intensive titles or casual games, the device handles them without a stutter or significant heat build-up. The fast response rate and optimization mean my gaming sessions are always smooth and competitive.
My professional life has also seen a huge boost. This phone acts as a portable office for work. I rely heavily on its multitasking capabilities to manage large spreadsheets, join video conference calls, and quickly edit documents. The ability to seamlessly sync across my devices makes transitioning from desktop to mobile effortless, ensuring I can stay productive anywhere—whether I'm at school, commuting, or working remotely.
The camera system is another standout feature, consistently delivering stunning, high-quality photos and videos. Even in low-light conditions, the pictures are crisp and detailed, making every memory captured album-worthy.
Finally, the introduction of G
Value
5
Written by a customer while visiting Samsung US
Posted by: Kevin
Expertise:Intermediate
Verified Purchase:Yes
Big improvement over past folds I feel like it's a regular cellphone when I hold it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super powers in your pocket!
on September 20, 2025
Posted by: GadgetQu33n
[This review was collected as part of a promotion.] I am so pleased with this device. It is light weight with an abundance of power. This foldable phone was attractive to me because of the fold feature but it is so much more. I can video call with a friend, view her Facebook post, and share it to Instagram while texting someone else all at the same time, on the large screen. Using Co pilot and Galaxy AI has helped greatly with directions, best angles for selfies, product reviews and writing resumes and professional emails.
Value
5
Written by a customer while visiting Samsung US