Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,677 Reviews)
Open Ratings Snapshot
Rating breakdown 7,677 reviews
5 Stars
6,299
4 Stars
1,023
3 Stars
202
2 Stars
54
1 Star
99
87%of customers recommend this product. 
(
652 out of 752
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
So far it’s been great!
on July 27, 2025
Posted by: Longwaldo
Expertise:Intermediate
No issues , works flawlessly. First folding phone but has surpassed my expectations.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone
on July 27, 2025
Posted by: JU1CYJAK3
[This review was collected as part of a promotion.] Very smooth and easy to navigate. Wish the s pen was compatible, and if it means being sacrificed for a thinner and lighter device for now then yes! Regardless, definitely recommend.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Lack of S-Pen Capability!
on July 27, 2025
Posted by: AJ B
from California
Expertise:Intermediate
S-Pen is in no way support in the Z Fold . Not even my old pens for my other Z Folds will work I purchased my other Z Folds so I could take notes at meetings when electronic recordings were not allowed. So now there is no longer a need to but a Z Fold ever again!
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 28, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7, AJ. We really appreciate your feedback regarding the lack of S Pen support. We understand how important the S Pen feature has been for users like you who value taking notes in meetings. While the Z Fold7 offers many innovative features and a stunning display, we recognize that not having S Pen compatibility may be disappointing for some. Your insights are invaluable as we continue to evolve our products. If you have any other concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great screen size
on July 27, 2025
Posted by: Arod193
[This review was collected as part of a promotion.] Would buy again and never going back to apple buying more for the family
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SAMSUNG Z FOLD 7
on July 27, 2025
Posted by: Smitha
[This review was collected as part of a promotion.] The New Samsung Z Fold 7 is an Engineering Masterpiece in Design ,Performance and technology, The Device is So thin and light you forget that it's a Foldable phone, The Performance is Amazing, The snapdragon elite chip is able to handle the most complex tasks, The overall design is flawless, I you are looking for the Best of the best smartphone currently on the market this device is for you
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome phone ... but
on July 27, 2025
Posted by: JBird0813
[This review was collected as part of a promotion.] Galaxy AI works wonders on this phone. It's quick too. Cameras zoom is incredible.
However ... not crazy about the extended cameras since the camera is so thin it will not lay flat. Covers are available of course.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Mfuneko
on July 27, 2025
Posted by: Zindela
from South Africa
Samsung Galaxy Z flip 7 love you me. Mfuneko too big
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Back to Galaxy after 6 years
on July 27, 2025
Posted by: Watermelom
[This review was collected as part of a promotion.] The reason why I switched to Galaxy is innovation. I bought A**** phone since I looked foward to its AI feature that was not fully developed. It's been almost 6 years that I use Galaxy and I'm so satisfying with its user friendly features like customizations and AI features. I used to research AI models for my daily work, so now I don't need to use my laptop to browse AI websites but I just use my Galazy Z Fold 7 and ask questions to Gemini. It's really handful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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