Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,681 Reviews)
Rating breakdown 7,681 reviews
5 Stars
6,302
4 Stars
1,024
3 Stars
202
2 Stars
54
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Pretty Close to Perfect
on July 29, 2025
Posted by: mrlumberjax
[This review was collected as part of a promotion.] Just got my hands on the new Galaxy Z Fold 7 and honestly… it’s wild how far Samsung has come with this thing. The design is super sleek—way thinner and lighter than the last one, and the outer screen actually feels like a real phone now, not just something you use to open the main display.
Once you unfold it, the big screen is insane. Bright, smooth, and perfect for multitasking or binge-watching. You can really tell they polished the hinge and bezels this time around—no more chunky tablet feel.
But what really surprised me was the Galaxy AI features. I played around with photo editing and that generative fill tool is next-level. You can literally move people around or erase stuff with just a tap. And the new “Sketch to Image” thing? Makes your little doodles look like pro designs. It’s kinda addictive.
Battery life is decent—lasts me through the day unless I’m hammering it with videos and games. Charging could be faster, but not a dealbreaker for me. Cameras are solid overall, especially the 200MP main shooter, though low light could still use some work.
All in all, this thing feels like a phone from the future. Pricey? Yeah. But if you’re into productivity, tech, or just like showing off cool gadgets, the Fold 7 delivers hard.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone
on July 29, 2025
Posted by: Dabulpeel84
[This review was collected as part of a promotion.] Galaxy AI is the best. Also using Gemini makes the phone way easier. I also like the fact the outer display is easier to use. I love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung 25 plus has been an exceptional phone.
on July 29, 2025
Posted by: CRAZYWB
[This review was collected as part of a promotion.] The 25 plus has got great storage taste.Wonderful pictures and has the superior AR.Technology helps you compose things like little love letters to your wife. The Samsung 25 plus has been an exceptional phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good product, needs S Pen
on July 29, 2025
Posted by: Drinok
[This review was collected as part of a promotion.] Long time samsung just. Phone fixed all the issues that fold 3 had. Wish it had S Pen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not there best effort
on July 29, 2025
Posted by: Bobbyg
from Vero Beach Florida
Expertise:Expert
I traded in my Galaxy S23 Ultra for this after listening to reviews that are out there.. It's not a bad phone, but it's at least 3 steps down from the 23ultra I had.. This phone has a constant lag problem.. The comparable download speeds are at a minimum 300 megabytes less. Just know that your getting a lot less phone if trading a 23 ultra or similar phone. Not very satisfied with the purchase, but it will have to do for now.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, July 30, 2025
Thank you for sharing your experience with the Galaxy Z Fold7, Bobby. We appreciate your feedback regarding performance. If your phone is lagging and is functioning slow, there are a couple of things that you can try to resolve this. Before trying any recommendations, please ensure your device's software is updated to the latest version by going to Settings and then Software update. To enhance your phone's performance, we recommend utilizing the Device care feature, which provides an overview of your battery, storage, memory, and security. You can optimize your phone easily by going to Settings, selecting Device care, tapping Optimize now, and then selecting Done. This will help identify apps that use excessive battery, clear unnecessary files, and close background apps, ultimately improving your overall experience with the Galaxy Z Fold7! We hope these tips help, and if you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing all around phone!
on July 29, 2025
Posted by: L3G3ND
[This review was collected as part of a promotion.] As someone who has been with apple for a decade!! I can proudly say taking this leap of faith was 1000 percent worth it. The phone / tablet is amazing. The innovation and customization is worth every penny. Feels great in my hands and have zero issues! I highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love the Z 7 fold!
on July 29, 2025
Posted by: Zannie
[This review was collected as part of a promotion.] I haven't been able to put it down since I've gotten it it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is next level
on July 29, 2025
Posted by: BMoney
[This review was collected as part of a promotion.] This phone has made my work life a breeze. The Galaxy AI completes tasks for me I couldn't imagine
Value
5
Written by a customer while visiting Samsung US