Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,274 Reviews)
Rating breakdown 7,274 reviews
5 Stars
5,990
4 Stars
947
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Finally a perfect device screen
on July 27, 2025
Posted by: Foldablelover
[This review was collected as part of a promotion.] It's truly impressive how technology has advanced to create such innovative devices. The design allows for a seamless transition between phone and tablet functionalities. The thin profile is undoubtedly a practical feature, enhancing portability. Having a device that barely takes up space in your pocket is a significant advantage. Overall, it seems to be a well-designed product that considers user convenience.
Specially with the AI features makes it the phone of the year
Specially with the AI features makes it the phone of the year
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Made me swap from an iPhone
on July 27, 2025
Posted by: Dillon
[This review was collected as part of a promotion.] Samsung is truly the leader in innovating smartphones. I have been looking for a defining reason to switch and the design and quality of the Z Fold 7 impressed me more than any phone in the last 8 years. Bravo Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy Z Fold 7
on July 27, 2025
Posted by: Bebotime
[This review was collected as part of a promotion.] 1. Sleeker & Lighter Design
Samsung has trimmed down the device, making it noticeably thinner and lighter compared to the Z Fold 6. The hinge feels refined, and the phone closes almost completely flat.
Samsung has trimmed down the device, making it noticeably thinner and lighter compared to the Z Fold 6. The hinge feels refined, and the phone closes almost completely flat.
2. Larger, Brighter Displays
Both the cover and main screens are brighter and more energy efficient. The inner display still feels expansive and immersive at 7.6 inches, with minimal crease visibility.
Both the cover and main screens are brighter and more energy efficient. The inner display still feels expansive and immersive at 7.6 inches, with minimal crease visibility.
3. Durable Hinge & IP Rating
Improved hinge mechanism with better dust resistance. Rumors had suggested IP58, and it seems Samsung delivered—making this foldable more durable than ever.
Improved hinge mechanism with better dust resistance. Rumors had suggested IP58, and it seems Samsung delivered—making this foldable more durable than ever.
4. Galaxy AI Integration
AI-powered features, like live translation during calls, enhanced multitasking suggestions, and document summarization, feel baked into the OS rather than gimmicky.
AI-powered features, like live translation during calls, enhanced multitasking suggestions, and document summarization, feel baked into the OS rather than gimmicky.
5. Better Cameras
The Fold 7 uses the same camera system as the Galaxy S25+, with a notable upgrade in low-light performance and telephoto sharpness. Finally, a foldable with flagship-tier photography.
The Fold 7 uses the same camera system as the Galaxy S25+, with a notable upgrade in low-light performance and telephoto sharpness. Finally, a foldable with flagship-tier photography.
6. Battery Life
Thanks to a more efficient Snapdragon 8 Gen 4 chip and AI power management, the Fold 7 comfortably lasts a full day of moderate to heavy use.
Thanks to a more efficient Snapdragon 8 Gen 4 chip and AI power management, the Fold 7 comfortably lasts a full day of moderate to heavy use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone still learning the ropes!
on July 27, 2025
Posted by: Lang41
[This review was collected as part of a promotion.] The new fold is slim and sexy! I have been waiting for a while to get one but this phone is the one I have been waiting for! I recommend this phone to everyone. The battery life is great and love the big screen. The galaxy ai is amazing as well. It does everything well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on July 27, 2025
Posted by: Wayne
Really love the phone. Only thing is the camera zoom compared to my 22 ultra.
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 27, 2025
Posted by: Vatremere
[This review was collected as part of a promotion.] You can use this device like a mini computer. It's a great assistant for everyday needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on July 27, 2025
Posted by: Charger12
[This review was collected as part of a promotion.] Great quality screen and galaxy AI is awesome as well, I like the fold option and the super thin of the fold makes it easier for handling.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Internal display broken after 2 days
on July 27, 2025
Posted by: Giruto
from NEW JERSEY
Expertise:Intermediate
Just got the phone 2 days ago. I traded my z fold 6 but after 2 days of use, the internal display has 2 horizontal lines and display is broken. I liked it but will return and keep my 6 in which I think is more durable. I never dropped the phone
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
1
Response from Samsung USBy R&R Team, July 28, 2025
Thank you for taking the time to share your experience with the Galaxy Z Fold7, Giruto. We're disappointed to see that you've experienced this, and we understand that accidents do happen. Samsung provides a 12-month limited warranty for manufacturer defects, and you also have the option to add additional coverage with Samsung Care+ on eligible devices for extended protection and support. Please reach out to us at Samsung Support, and we’ll be happy to assist you further. Your satisfaction is our priority! -Kelvin
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Written by a customer while visiting Samsung US