Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.8
(4,268 Reviews)
Rating breakdown 4,268 reviews
5 Stars
3,601
4 Stars
481
3 Stars
97
2 Stars
22
1 Star
67
88%of customers recommend this product.
(
458 out of
521)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Posted by: Sc00ter
from St. Paul, MN
Expertise:Intermediate
Verified Purchase:Yes
I love most of the phone and features. Of course, I do miss the s-pen feature. I also dislike the ai junk, but at least there is a way to disable most of that.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love the new Galaxy Fold 7!
on October 10, 2025
Posted by: RozyaPal
[This review was collected as part of a promotion.] I upgraded from the Galaxy Fold 5 and the features, such as the Galaxy AI assist, make using the phone convenient and easy. I travel and work with many people overseas and the new, upgraded translation feature is a blessing, along with the dual SIM. Keep up the good work!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Fold Special Edition
on October 10, 2025
Posted by: Jasean21
[This review was collected as part of a promotion.] I am developer, I was recently using the Honor Magic V3 and the Vivo X Fold 3 Pro....
Both phones are phenomenal... However.... The Samsung os ecosystem is just the king. A long with Galaxy AI allowing more access and in a lot of cases ease of access to my programs and apps, giving me suggestions and helping me search... I don't think I'll leave Samsung again. Samsung, you have a home run here.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device, still miss the s pen
on October 10, 2025
Posted by: Marks11
[This review was collected as part of a promotion.] Lighter better faster and more comfortable. A great update to the device and Happy I own it.
I still miss the spen. No 3rd party device works as well as a stylus and the size of the screen really demands it. The only option is an ipad... Not the same...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phones
on October 10, 2025
Posted by: REAPER
[This review was collected as part of a promotion.] I love the fold 7 it amazing 10/10 for nothing bad to say
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Feels like the future in my hand
on October 11, 2025
Posted by: DrewTechGuru
[This review was collected as part of a promotion.] Samsung has managed to merge cutting-edge hardware with genuinely useful AI features in a way that feels natural rather than gimmicky. The performance from the Snapdragon 8 Gen 3 (for Galaxy) is blisteringly fast — multitasking, gaming, and video editing happen without a single hiccup.
The display is a stunner: adaptive 120 Hz refresh, HDR brightness that cuts through direct sunlight, and color accuracy that makes streaming and editing equally enjoyable. The camera system continues to impress — improved stabilization, low-light clarity, and AI-driven enhancements that actually look realistic instead of overprocessed.
Galaxy AI takes it all further. Real-time translation, Note Assist, and Photo Remaster are surprisingly reliable and fast. Battery life easily carries a full day of heavy use, and the thermals stay cool under stress. Even the speakers sound richer and more spatial than before.
In short, this device feels like Samsung’s most balanced blend of innovation and practicality — power users and creators alike will appreciate how everything just works together.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Innovative products from Samsung
on October 11, 2025
Posted by: Kevin
from Hilliard, Ohio
Expertise:Expert
Hello, I am a Galaxy Note user and I still own my old the first release of Galaxy Note, from that time the way of innovative journey with Samsung is being forever. Today I have end up having all samsung appliances at home and have 6 samsung mobile phone devices.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Willyum
from Kansas
Expertise:Expert
Verified Purchase:Yes
I love everything about the phone except the battery. I have to charge it between 2 and 3 times a day. I got it because I own a bakery and need to use multiple apps at the same time. Sadly I feel tethered to the outlet now. My s24 ultra went 2 days without a charge with the same usage.
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, October 16, 2025
Hiya Willyum,
Thank you for sharing your thoughts on your Galaxy Z Fold7. It's common to notice your battery draining throughout the day, culminating in the 15% warning. We understand and want to help with some troubleshooting tips to keep your device working smoothly and avoid constant searches for chargers. Remember, moving from the S24 Ultra to the Z Fold means powering up 3 screens instead of one. Adjusting your screen brightness to a moderate level can help conserve battery while still maintaining visibility. You can also optimize your battery usage by going to Settings > Battery. Review app activity via the graph and 'View details.' Enable Power saving mode to limit performance—just tap Power saving and select your preferred settings. Put infrequently used apps to sleep to prevent unnecessary drain: go to Background usage limits, then set apps to sleep, exclude certain apps from auto-sleep, and view current sleeping apps. Deep sleeping apps won’t run in the background until reopened. Switch to Light performance profile for better battery life: go to Settings > Device care > Performance profile and choose Light. For more tips on extending battery life, see the linked article below. If you need further help, contact our Samsung Support Team via phone, chat, or the Members app on your device. We genuinely appreciate your trust and your role in the Samsung community. Thank you for being a valued member.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy Z Fold7. It's common to notice your battery draining throughout the day, culminating in the 15% warning. We understand and want to help with some troubleshooting tips to keep your device working smoothly and avoid constant searches for chargers. Remember, moving from the S24 Ultra to the Z Fold means powering up 3 screens instead of one. Adjusting your screen brightness to a moderate level can help conserve battery while still maintaining visibility. You can also optimize your battery usage by going to Settings > Battery. Review app activity via the graph and 'View details.' Enable Power saving mode to limit performance—just tap Power saving and select your preferred settings. Put infrequently used apps to sleep to prevent unnecessary drain: go to Background usage limits, then set apps to sleep, exclude certain apps from auto-sleep, and view current sleeping apps. Deep sleeping apps won’t run in the background until reopened. Switch to Light performance profile for better battery life: go to Settings > Device care > Performance profile and choose Light. For more tips on extending battery life, see the linked article below. If you need further help, contact our Samsung Support Team via phone, chat, or the Members app on your device. We genuinely appreciate your trust and your role in the Samsung community. Thank you for being a valued member.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US