Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,279 Reviews)
Rating breakdown 7,279 reviews
5 Stars
5,994
4 Stars
948
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
3
A Huge Improvement And A Letdown
on July 29, 2025
Posted by: mtthwmrtn777
[This review was collected as part of a promotion.] The increased screen size for the outer and inner screens is very welcome. The improved camera on the Fold 7; increased to 200 MP is absolutely incredible. It is impressive how thin this Fold is in comparison to the previous generations of the Fold. But these phones continue to be made thinner and thinner at the expense of more important features. At first we lost the 3.5mm headphone jack and most recently we lost the use of the invaluable S-Pen. The S-Pen is one of the things that makes this device worth having and using. Having to use this incredible phone without the S-Pen it doesn't feel right at all. I love how Galaxy AI can be used for creating and altering images. But you need the S-Pen in order to be precise with your drawings and alterations.
Value
3
Response from Samsung USBy R&R Team, July 30, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We’re happy to see that you’re enjoying the enhancements, especially the larger screen and the remarkable 200 MP camera. Your feedback about missing the S Pen is truly appreciated. We understand how much it adds to the overall experience and enhances creativity. We're constantly looking for ways to improve our devices, and your insights are vital to that process. We hope to hear more from you in the future. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone - New Z fold 7
on July 29, 2025
Posted by: Justin
[This review was collected as part of a promotion.] This is by far the best phone i have ever owned! I have always been a apple phone user. Recently decided to make the switch, i think i will always be a samsung customer moving forward. This phone is very user friendly, large inner touch screen is amazing and very useful. Cant wait to see what other products Samsung has to offer that integrates with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Finally Nails the 'Pocketable Tablet'"
on July 29, 2025
Posted by: Juju110
[This review was collected as part of a promotion.] Samsung's Galaxy AI is a groundbreaking set of features that genuinely changes how you interact with your phone. It's not just a single tool but an entire ecosystem of AI-powered capabilities designed to simplify your life, from communication to content creation.
One of the standout features is Circle to Search. This tool, in collaboration with Google, allows you to circle, highlight, or tap any image or text on your screen to instantly get search results without leaving the app you're in. This is a massive time-saver, whether you're trying to identify a landmark in a photo or find a product mentioned in a social media post.
For communication, Live Translate is a game-changer. It provides real-time, two-way voice and text translation during phone calls, making it easy to communicate with someone who speaks a different language. Another incredible tool, Chat Assist, helps you refine your messages by rewriting them in various tones, such as professional, casual, or witty. This is especially useful for drafting emails or responding to messages.
The photo editing tools are also fantastic. Features like Generative Edit let you resize, remove, or reposition objects in a photo, with the AI seamlessly filling in the background. It's an incredibly powerful tool for getting the perfect shot without needing complex software. Note Assist is another feature that has quickly become a part of my daily routine, as it can summarize long documents or meeting notes into a concise, easy-to-read
One of the standout features is Circle to Search. This tool, in collaboration with Google, allows you to circle, highlight, or tap any image or text on your screen to instantly get search results without leaving the app you're in. This is a massive time-saver, whether you're trying to identify a landmark in a photo or find a product mentioned in a social media post.
For communication, Live Translate is a game-changer. It provides real-time, two-way voice and text translation during phone calls, making it easy to communicate with someone who speaks a different language. Another incredible tool, Chat Assist, helps you refine your messages by rewriting them in various tones, such as professional, casual, or witty. This is especially useful for drafting emails or responding to messages.
The photo editing tools are also fantastic. Features like Generative Edit let you resize, remove, or reposition objects in a photo, with the AI seamlessly filling in the background. It's an incredibly powerful tool for getting the perfect shot without needing complex software. Note Assist is another feature that has quickly become a part of my daily routine, as it can summarize long documents or meeting notes into a concise, easy-to-read
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Tech
on July 29, 2025
Posted by: ILoveMyFold7
[This review was collected as part of a promotion.] I haven't tried out the Galaxy Ai yet but I am looking forward to using it. I had previously had the Fold 4 and I loved it. The ability to multi-task came in very handy. I had to do different applications at the same time effortlessly. Due to unforseen circumstances, I switched to iPhone but I missed my Fold very much. I am happy to report that an opportunity presented itself and I am back!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 7-The Future Is Finally Folded to Perfection
on July 29, 2025
Posted by: LoveFold7
[This review was collected as part of a promotion.] The Samsung Galaxy Fold 7 delivers a refined, ultra-premium foldable experience with a slimmer, lighter titanium design and a significantly improved cover screen that’s now fully usable one-handed. Its stunning 7.6" main AMOLED display offers immersive visuals with a smooth 120Hz refresh rate, ideal for multitasking with enhanced Flex Mode, seamless App Continuity, and robust work/personal separation features. Powered by the Snapdragon 8 Gen 4 chip and a 4500mAh battery, it handles both professional workloads and personal entertainment effortlessly. The upgraded 200MP rear camera system rivals Samsung’s flagship S-series, while new DeX enhancements and wireless desktop features further boost mobile productivity. With built-in Galaxy AI for real-time translation, writing assistance, and intelligent suggestions, the Fold 7 doesn’t just adapt to your life — it enhances it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The battery lasts a little less than Ultra
on July 29, 2025
Posted by: Wayat15
[This review was collected as part of a promotion.] But I really like it because of how underweight and thin it is, it is easy to handle in my hands. I really like the color blue .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The new fold 7
on July 29, 2025
Posted by: 2Study
[This review was collected as part of a promotion.] A beautifully constructed phone and very lightweight. The AI feature is extremely helpful for answering difficult questions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better then Advertised
on July 29, 2025
Posted by: TBone13
[This review was collected as part of a promotion.] Better then advertised and fast as can be. Galaxy AI is a huge jeep and super functional for everyday activities. Highly recommend
Value
5
Written by a customer while visiting Samsung US