Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,279 Reviews)
Rating breakdown 7,279 reviews
5 Stars
5,994
4 Stars
948
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
I enjoy the large screen helps a lot with gaming.
on July 31, 2025
Posted by: Morningstar
[This review was collected as part of a promotion.] The Galaxy AI included with this phone is phenomenal. It really helps to be able to ask a question, And receive a well thought out answer with information I was actually seeking. The larger screen that you can unfold and fold back up helps for easy storage. But at the same time, you have a larger screen for gaming
Or in my case, people with big hands, it helps with texting also. I would suggest this phone for office work as well being able to open up multiple screens and search something while you're working on something really helps. I love my z fold 7.
Or in my case, people with big hands, it helps with texting also. I would suggest this phone for office work as well being able to open up multiple screens and search something while you're working on something really helps. I love my z fold 7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is a huge upgrade from the fold 5.
on July 31, 2025
Posted by: Obsidian
[This review was collected as part of a promotion.] I waited to upgrade my fold 5 and was impressed with the stark difference on my new Fold 7. It is a very big improvement in almost every feature, from the folding and hinge, to the battery and every day use. My biggest critic so far is that It is not compatible with the s pen my previous phone had.
I was a bit skeptical of Galaxy AI, but was impressed with its features and accessibility on my Fold 7. It helps with getting the perfect shot with exceptional lighting and color.
Value
5
Response from Samsung USBy R&R Team, July 31, 2025
Thank you for your insights on the Galaxy Z Fold7, Obsidian! We're glad to see that you’re experiencing the impressive advancements in the folding mechanism, hinge, battery life, and overall usability. The enhancements in these areas truly reflect our commitment to providing a premium folding device. We appreciate your feedback regarding the S Pen compatibility. While the Z Fold7 does not support the S Pen from previous models, we are always looking into ways to enhance our device ecosystem for a more integrated experience. Since the S Pen is not available on this iteration, the Fold7 is significantly thinner and lighter than its predecessors, making it more portable and pocketable. It’s awesome to see that Galaxy AI has made a positive impression on you! Its capabilities in photography, including optimizing lighting and color, are designed to help you capture stunning images effortlessly. We value your perspective and look forward to continuing to innovate for our users! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 31, 2025
Posted by: Italianwolf
from NC
Expertise:Intermediate
Love this phone highly recommend this is my 4th fold
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, July 31, 2025
We appreciate your feedback on the Galaxy Z Fold7! It's so awesome to see that you are on your 4th iteration of the Z Folds! Your loyalty to Samsung is very much appreciated as we continue to push the boundaries of technology. The Galaxy Z Fold7 features a larger screen and the latest next-generation Snapdragon® mobile processor, resulting in significant improvements over the Z Fold6, including 38% faster CPU processing, 26% smoother GPU graphics, and 41% quicker AI functionality, all of which enhance your gaming and viewing experience. Thank you for choosing Samsung, and we hope that you continue to have an awesome experience with your Z Fold7! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
My Z Fold Review
on July 31, 2025
Posted by: MikeTek9
[This review was collected as part of a promotion.] 10 years ago I dropped my Samsung Note 9 and I was so sad because it was the best phone I've ever had. I got a Apple phone and watch and was satisfied. The watch is what was keeping me intrigued but the phone never really did anything for me. Apple phone has its limits if you do more than the normal with your phone. Long story short I switched back to the Samsung Z Fold and I'm very satisfied with the switch. The Galaxy AI is incredible and works like a charm. It's way more compatible and easier to use. The phone is very sleek and feels like a work of art compares to the for ever bland styling of the IPhone.
Thanks Samsung for saving the cellphone world.
Thanks Samsung for saving the cellphone world.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on July 31, 2025
Posted by: JemQueen
[This review was collected as part of a promotion.] I love the bigger screen. This is my first fold I am really impressed with the sleek look and how light it is. The AI on this is very accurate and informative and the break down and suggestions on your searches are really helpful when getting information. I definitely recommend this phone. I absolutely love how versatile it is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first Fold phone
on July 31, 2025
Posted by: Chronos88
[This review was collected as part of a promotion.] This is my first introduction into the world of foldable phones. I often use my phone for work and watching videos. It's awsome how I can now use the cover screen like a normal phone for working and calls. Then all I need to do is OPEN the phone to have a nice big screen for viewing documents and watching videos.
I don't see how anyone can go back after having something so convenient and practical. I don't see myself giving up this series for a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for traveling
on July 31, 2025
Posted by: RinnieDMV
I love the size. I travel a lot. When I do, I wear small crossbody bags. The fold 4 was too big and bulky for most of my bags. The flip is a perfect fit for the bags.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent screens
on July 31, 2025
Posted by: Sweetie
[This review was collected as part of a promotion.] This phone allows me to work from anywhere! The features are endless and so easy to use. Having had the Z Fold 4 and upgrading to the 7 was a great decision! The screens are bigger making it much easier to use the screen when the phone is closed. Using Galaxy AI is LIFE CHANGING!!!! I've always been a Samsung phone customer and will always have a Fold moving forward! Great product!
Value
5
Written by a customer while visiting Samsung US