Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,747 Reviews)
Open Ratings Snapshot
Rating breakdown 7,747 reviews
5 Stars
6,349
4 Stars
1,036
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product. 
(
652 out of 754
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Definitely an upgrade
on August 5, 2025
Posted by: Aaron
from Cincinnati OH
Expertise:Expert
Went from a Fold 4 the the new 7... probably one of the best decisions I've made. It's fast, doesn't feel like a brick in your hand and feels super sturdy! And after years I finally have a phone sized phone again (when closed) and not a TV remote. I also got a cheap but accurate stylus that makes up for the lack of spen honestly (just not air commands). I can definitely see my self keeping my new 7 until the next big form factor change!!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fantastic phone, wish the battery would upgrade.
on August 5, 2025
Posted by: LucaLeaf
[This review was collected as part of a promotion.] The form factor, customization, and overall use of this phone is spectacular. I'm shocked at how durable yet thin this device is and I can actually use it like a normal bar phone while closed if I need to. Galaxy AI features such as Circle to Search, Magic/Audio Eraser, and summaries are essential for modern day college life.
If I wanted to see more improvements, it would be battery. Keeping the battery capacity while also making the phone so much thinner is a feat. However, we hope we don't ask too much for an upgrade, considering the competition in the foldable market. The loss of S Pen support also hurts, but isn't a big deal breaker, especially because the samsung tabs exist.
Overall it is a solid upgrade over my Galaxy S24 Ultra so far, and I will be happy to use this for many years to come.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on August 5, 2025
Posted by: Jon8820
[This review was collected as part of a promotion.] It's amazing just like my s24 ultra except actually thinner and lighter. They finally got the cover screen to a good size so it's actually usable folded. Overall best phone I ever had
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great but Could be better
on August 5, 2025
Posted by: Johnny
[This review was collected as part of a promotion.] I really enjoy the fold seven. However I really wish that the battery was a little bigger even though I do get most today without charging. I would like to also like that they treat this phone as a flagship and use the best quality parts available. I would them to redesign the camera bump placement. When trying to charge on certain wireless charger it gets in the way or if you're trying to use a case with magsafe accessories the camera hump gets in the way of some.
Overall I'm really enjoying this device I'm coming from a s22 Ultra. So it is superior device compared to my old device. This will be my first full device and I really enjoying it so far.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
4 star rating.
on August 5, 2025
Posted by: Stream96jet
[This review was collected as part of a promotion.] Everything is now good about this Z fold 7 phone. Except they removed the stylus features.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great innovative phone!
on August 5, 2025
Posted by: oinkypunks
[This review was collected as part of a promotion.] Love everything about the phone especially Galaxy AI which brings a lot of productivity gains. The fold and bigger screen and form factor also does wonders!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone love the pics it takes and features
on August 5, 2025
Posted by: Lgrijalva
[This review was collected as part of a promotion.] The features are incredible i stream movies and graphics are picture perfect I've been looking for a phone that has everything I like and this is the complete package graphics on gaming are ammmazing thank you so much
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ol Faithful
on August 5, 2025
Posted by: Wilburlikey
[This review was collected as part of a promotion.] Having the split screen option is critical for me daily.. if you have to work mobile/last minute/emergencies..you can't do better.. processing speed is MINT!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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