Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,747 Reviews)
Rating breakdown 7,747 reviews
5 Stars
6,349
4 Stars
1,036
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
1
Very fragile
on August 10, 2025
Posted by: Highprofilecustomer
Drop it one time and already screen flickering and no repairs near in houston very weak
Response from Samsung USBy R&R Team, August 11, 2025
Thank you for your feedback about the Galaxy Z Fold7. The Z Fold7 features the durability you’re looking for, thanks to Samsung Display’s newly developed shock-resistant structure, inspired by the design principles of bulletproof glass. We'd like to investigate what you're experiencing further. Please reach out to us at Samsung Support so we can assist you. It's also important to note that Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. Additionally, you have the option to purchase Samsung Care+ for eligible devices, which provides extended protection and extra support. We are here to help and look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Fold7 is awesome!
on August 10, 2025
Posted by: P51DMustang
[This review was collected as part of a promotion.] I'm going to test Galaxy AI note taking next week at work. I'm currently using my Fold 7 And Galaxy watch at work to ensure I am not late for meetings. The camera is excellent. I like the size unfolded-its perfect for reading. 10/10 would recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on August 10, 2025
Posted by: Photorom3
[This review was collected as part of a promotion.] The overall build of the device from its sleek to the touch lightweight design so the intuitive software with galaxy AI implementation has made this device my daily driver. Recent switch from the iPhone 16 pro max and I doubt I'll ever be switching back to ios. I've had not one issue with this device and everything works so seamless. I was once trapped in the apple ecosystem but have found ways to make my fold 7, watch ultra work together with my Mac and iPad. As a photographer I will say the camera is pretty sharp and at times overly sharp but that is easily fixed via light room edits and the galaxy AI makes removing unwanted content out of the image super easy. Overall a solid device 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Blue magic
on August 10, 2025
Posted by: Abegeez
[This review was collected as part of a promotion.] I love this device. As I started to fill out this form on the robust screen, I couldn't resist opening up this massive 8 inch screen. This is a game changer because of the thin form factor. It is easy to use this device. I love Samsungs innovative products. They have cracked the code on making dope azz products. I came over from apple in 2017 and haven't looked back. Lifelong Samsung fan is so cliche but watching from afar in the early 2000s this company has been doing what Apple hasn't done...innovate!!! I also have an S25 ultra and I can't put either one down. I still carry an iPhone but it's strictly for communication with my 13 year old daughter. Keep doing the things that you're doing Samsung. Looking forward to the trifold phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome!
on August 10, 2025
Posted by: IB4002
[This review was collected as part of a promotion.] I've had the fold Z series since the 3 upgrading at each new model. So I had the 6 previous to this one and the comparison of the thinness of the 7 just blows me away! I have the Samsung care+ so I don't mind having the phone without a full protection case, I'll eat the deductible to fix the screen if it breaks. I use the phone for excel and pdf reviews for work. The camera/video quality of the pics and videos I take are amazing. I have vowed to never go back to a regular phone after having a foldable and this 7 just confirms that. I also use the phone to play video games, it's just awesome. I'd recommend it to anyone who asks! I've activated the Galaxy AI feature but I'm still experimenting with that function. I definitely use the Gemini option versus just the Hey Google for the assistant, super handy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my fold 7
on August 10, 2025
Posted by: JohnLovesSamsung
[This review was collected as part of a promotion.] It's thin and light. It makes me forget that it can turn into a tablet whenever I want. I love the new AI features for editing pictures like the erase feature!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A huge leap forwin the Samsung Foldables evolution
on August 10, 2025
Posted by: Tralf316
[This review was collected as part of a promotion.] This is my third Fold, and by far my favorite. The lighter weight and thinner profile finally put the Fold series in the mainstream of "normal" phones. The wider aspect ratio when folded makes the phone that much more usable. The integrated Galaxy AI features add a huge variety of easy-to-use time savers. The smoothness of OneUI 8 is luxurious, the screens are bright and sharp. Fold crease is dramatically reduced. Would like to see a bigger battery in the future, but Samsung really hit the mark with the Fold 7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone performance and battery are amazing
on August 10, 2025
Posted by: Billygoat
[This review was collected as part of a promotion.] This phone is great for watching movies when you don't have a TV. The galaxy AI helps me identify projects at work and get the best information available to complete my work. The battery life is the most helpful thing about this phone in my option.
Value
5
Written by a customer while visiting Samsung US