Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.8
(4,267 Reviews)
Rating breakdown 4,267 reviews
5 Stars
3,600
4 Stars
481
3 Stars
97
2 Stars
22
1 Star
67
88%of customers recommend this product.
(
457 out of
520)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Posted by: Tony S
Verified Purchase:Yes
Massive upgrade from the Fold 4 and iPhones. My only gripe with the Fold 7 is that the battery life and charging speeds need improvement, as they have remained the unchanged for the past several years/models. I would gladly sacrifice some weight and thinness for an improved battery life and performance.
Written by a customer while visiting Samsung US
Customer Rating
5
Sexy and great features looks great.
on October 1, 2025
Posted by: Terry85
[This review was collected as part of a promotion.] Movies games and every day functions for my business
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am never going back!
on October 1, 2025
Posted by: Peanutt
[This review was collected as part of a promotion.] I was a little nervous to switch to the fold back when i got the 5, not coming with a stylus, but the features outweigh the stylus a hundred times over... The 5 was great but the narrow screen was a bit of a drag, and the weight was sometimes more inconvenient than I realized. The 7 has improved all my minor woes about the 5, now we just need a built in stylus and its perfect!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Sound Audio
on October 2, 2025
Posted by: LoveMuseic
[This review was collected as part of a promotion.] I've transitioned from Buds2 to Buds3 Pro, and it's amazing how the sound quality has improved. I am a K-pop fan myself, so I love to listen to K-pop when I'm outside the house with Buds3 Pro. The difference between Buds2 and Buds3 Pro is that the sound system has more options to set and a more vivid sound. The design is convenient to fit with daily outfits. Very beneficial to have for all the K-pop fans and anyone who likes music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery and fast charging
on October 3, 2025
Posted by: Tigers1973
[This review was collected as part of a promotion.] I have so many samsung phones this phone did not hit the top the main problem it's the battery for the price of this phone I have to charge it 2 times a day not good and the second no fast charging it take to long to charge there is other small stuff but this is the main samsung need to do better before to late.
Value
3
Response from Samsung USBy R&R, October 7, 2025
Greetings Tigers1973,\nThanks for your feedback on the Galaxy Z Fold7. If your battery drains quickly, it could be caused by background apps running without your awareness, like apps that continuously use GPS or network data. You can optimize your settings for longer battery life by going to Settings > Battery. Open Settings, tap Battery, then scroll down to view app usage details by tapping View details on the graph. Enable Power saving mode to lower your phone’s performance — just tap Power saving and switch on the preferred settings. To avoid battery drain, put seldom-used apps to sleep in the background: go to Background usage limits, then set your preferences—automatically put unused apps to sleep, choose specific apps to never auto-sleep, or view and manage sleeping apps. Deep sleeping apps won't run in the background and only activate when opened. Switch to the Light performance profile in Settings > Device care > Performance profile to prioritize battery life over speed. For additional battery-saving tips, see the online article linked below. Thanks for your review. We appreciate your choice of Samsung. \nBattery draining fast on Galaxy phones and tablets\nhttps://www.samsung.com/us/support/troubleshoot/TSG10001538/\n\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
3
Amazing hardware, features and quality. Software i
on October 3, 2025
Posted by: Roseyishere
[This review was collected as part of a promotion.] Samsung must work much more closely with Google and not try and compete by improving apps, rather they need to extend them. The hardware is fantastic, but their application software is always two steps behind.
Value
3
Response from Samsung USBy R&R, October 6, 2025
Hi Roseyishere, \nThank you for reaching out and sharing your thoughts on your Galaxy Z Fold7. We appreciate your feedback and how our collaboration with Google has influenced your experience. We are continuously working with software developers to enhance the software functions you depend on. Since this is an ongoing process, we all work together to improve. Your feedback points out areas where we can develop further. We're glad to hear that your device’s structure works well for you. Voices like yours enable us to keep improving, and we thank you for choosing Samsung and our innovative approach. \n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
5
Fold7 vs S22 Ultra
on October 4, 2025
Posted by: Unknown
[This review was collected as part of a promotion.] I went from an S22 Ultra to the Fold7 and it has been a wonderful change. There is one thing I do not like. I am used to the big screen (front screen for the fold) I feel like with the fold my hands are cramped when trying to type. It feels like trying to use 2 hands to type using the front screen is too much (that is just the habit I developed with the bigger screen).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better then the of 6 model
on October 4, 2025
Posted by: Cellphonelover
[This review was collected as part of a promotion.] Feels better in the hand. Screen really solid. Tablet use when open is a game changer for me. Very good item.
Value
5
Written by a customer while visiting Samsung US