Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,279 Reviews)
Rating breakdown 7,279 reviews
5 Stars
5,994
4 Stars
948
3 Stars
187
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
4
Great device
on August 4, 2025
Posted by: Venk99
[This review was collected as part of a promotion.] Great device overall. Switched from iPhone one year ago with Fold 6, now with Fold 7.
Good upgrades in 7. Wish the front screen was a little wider.
Battery life is okay; it lasts me 12 hours, but they should have upgraded the battery. Then it would be the best phone.
Galaxy AI is great for writing,editing.
Good upgrades in 7. Wish the front screen was a little wider.
Battery life is okay; it lasts me 12 hours, but they should have upgraded the battery. Then it would be the best phone.
Galaxy AI is great for writing,editing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
One Step Forward, Two Steps Back
on August 4, 2025
Posted by: SamsungRegular
[This review was collected as part of a promotion.] I will start with the good: The Zold 7 Brings a thinner build that is surprisingly light and reduces a lot of bulk that previous ZFold models had. Galaxy AI seems to be more responsive and useful than it does on older phones like the S24 Ultra. (Though sometimes it mistakes random words or sentences as a wake word )
The camera is more comparable to that of more flagship devices, which is a gripe i always had with the Z series line. Its getting closer to being up to par.
Now the criticisms: The removal of support for the SPen is probably my biggest gripe with the 7. I feel like it hurts a lot of the functionality that made the ZFolds great for business or Artists like me. That feature was my primary reason for being invested in the Zfolds and the lack of it will be the reason I return the device.
The camera being better is great but because of the thinner build, the bump of the camera results in a horrible wobble thay almost requires you to have a case to set it down properly.
The bigger screen is nice but I think that overall the thinner build resulted in the phone having less features than previous models while asking for a higher price. I would gladly give up the thinner build in a heartbeat just to keep the spen functionality.
The camera should be more comparable to current Gen Plus or Ultra phones for the price tag they ask for. If the price was closer to that of a 25 plus, I would say its a more worthwhile buy.
Maybe the 8 will address these issues.
Value
3
Response from Samsung USBy R&R Team, August 4, 2025
Thank you so much for your detailed feedback on the Galaxy Z Fold7. We're thrilled to see that you appreciate the thinner and lighter build, as well as the advancements in Galaxy AI and camera capabilities. Your insights mean a lot to us! We understand your disappointment regarding the removal of S Pen support. It’s awesome to see how integral that feature was for you, especially as an artist. We're continuously working to enhance our devices and appreciate your perspective on this. We also noted concerns related to the camera bump and the overall feature set. Feedback like yours is invaluable as we strive to improve the user experience across our devices. If you have any more questions or need further assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Next level
on August 4, 2025
Posted by: DanielH
[This review was collected as part of a promotion.] Using Galxy A.I has enhanced my writing substantially. The ability to circle and search images and information is a new innovative way to find what you're looking for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is ridiculously thin!
on August 4, 2025
Posted by: CynicallyPoetic
[This review was collected as part of a promotion.] I have had the Fold since the 5, I would say this phone is almost too thin, but in a good way. I don't want to wear a case with it, and it really doesn't feel like i need to. the Galaxy AI works really good for what I need it for [brain storming and automation] and the camera is top tier. The phone hinge feels very sturdy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best phone's that Samsung has put out yet
on August 4, 2025
Posted by: Xrracer
[This review was collected as part of a promotion.] I have owned multiple Samsung phones over the last 15 years and this one is hands Down the best phone I have used from the overall Dimensions to the multiple things you can do with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love My Z Fold 7
on August 4, 2025
Posted by: 1FoldGee
[This review was collected as part of a promotion.] My Z Fold 7 is as advertised. I love the slimness of the phone. It no longer feels like I have "18" phones in my hands any more. The inside screen size is great especially when I am using "Galaxy AI"! I have used the fold 3 and fold 6 and the Z Fold 7 is by far my favorite. I Love My Z Fold 7!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my new Samsung Galsxy Z Fold
on August 4, 2025
Posted by: Alen84
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Z Fold for a few months now, and I honestly can’t imagine going back to a regular phone. The foldable screen is a total gamechanger, especially for someone like me who juggles both business and personal life on the go. The multitasking features are incredible, I can watch videos on the large screen while replying to emails or editing content for my business at the same time. It’s basically like carrying a mini laptop in my pocket.
One of the best parts? The built in AI tools. From smart scheduling to photo and video enhancements, it helps me streamline content creation for my brand. I use it to plan, shoot, and even edit short clips for social media right on the device. No need for extra apps or equipment, it’s all there.
Even for simple things like watching tutorials, client videos, or relaxing at the end of the day with a show, the screen is so immersive. And the battery holds up surprisingly well despite how much I use it. Overall, the Galaxy Z Fold has made my daily life so much easier and more productive. It’s more than a phone, it’s a full workspace in my hand.
One of the best parts? The built in AI tools. From smart scheduling to photo and video enhancements, it helps me streamline content creation for my brand. I use it to plan, shoot, and even edit short clips for social media right on the device. No need for extra apps or equipment, it’s all there.
Even for simple things like watching tutorials, client videos, or relaxing at the end of the day with a show, the screen is so immersive. And the battery holds up surprisingly well despite how much I use it. Overall, the Galaxy Z Fold has made my daily life so much easier and more productive. It’s more than a phone, it’s a full workspace in my hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone of all time
on August 4, 2025
Posted by: SquidsMasta
[This review was collected as part of a promotion.] So i switched from the Iphone 16 pro max to the Z 7 Fold and it was the best decision ever! Samsung is so much more simple than apple anx honestly the Galaxy AI blows siri out of the water! I love everything about this phone!
Value
5
Written by a customer while visiting Samsung US