Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,685 Reviews)
Rating breakdown 7,685 reviews
5 Stars
6,306
4 Stars
1,024
3 Stars
202
2 Stars
54
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Fold7 review
on August 10, 2026
Posted by: Ogriv07
[This review was collected as part of a promotion.] Samsung hit a sweet spot in the form factor and any changes made moving forward should always be in the service of improving the experience they unlocked with the Galaxy Z Fold7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is that a phone? oh wait that's a Fold!
on August 10, 2026
Posted by: Sukhi9996
[This review was collected as part of a promotion.] Long time Samsung user, traded my S24 ultra for the fold 7 and was not disappointed. I first checked it out at my local store and I was mighty impressed. I chose the Fold 7 for how lightweight it felt for a foldable when closed. The new wider cover screen meant it could be as regular phone with no compromise. The larger inner screen is brighter and sharper and the crease is barely visible. Over a year of usage and the phone feels extremely snappy and battery life has been decent. The cameras are pretty good especially now that they have the 200 mp sensor on main lens. I like that we can use the rear camera for selfies. Multitasking is a breeze on this inner screen and productivity apps are perfectly optimized. Samsung continues to impress after all these years and I would recommend this phone to anyone looking for a great foldable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the prestigious foldable of it's time
on August 10, 2026
Posted by: Umair007
[This review was collected as part of a promotion.] I chose the prestigious foldable of it's time the GALAXY FOLD 7 as my phone for its majestic powers.
The ultimate FOLDABLE phone of it's time, that FOLDABLE that UNFOLDS to release a horizon that every being has awaited to see...
The screen of which demonstrates the true colors of nature and beauty UNFOLD on the screen of the ZFOLD7
Brilliant and eccentric sizzling beautiful vivid colors in videos unfold on the UNFOLDable 7
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is that a phone? oh wait that's a Fold!
on August 10, 2026
Posted by: Sukhi9996
[This review was collected as part of a promotion.] Long time Samsung user, traded my S24 ultra for the fold 7 and was not disappointed. I first checked it out at my local store and I was mighty impressed. I chose the Fold 7 for how lightweight it felt for a foldable when closed. The new wider cover screen meant it could be as regular phone with no compromise. The larger inner screen is brighter and sharper and the crease is barely visible. Over a year of usage and the phone feels extremely snappy and battery life has been decent. The cameras are pretty good especially now that they have the 200 mp sensor on main lens. I like that we can use the rear camera for selfies. Multitasking is a breeze on this inner screen and productivity apps are perfectly optimized. Samsung continues to impress after all these years and I would recommend this phone to anyone looking for a great foldable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bigger front screen = better overall experience
on August 10, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I choose to use the Fold 7 bc of the bigger front screen. 3rd generation of foldable phones and no plans to go back. Fixing to upgrade to the Fold 8
Love em all. Every year it gets better than the last
Love em all. Every year it gets better than the last
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional
on August 10, 2026
Posted by: Work2personal
[This review was collected as part of a promotion.] Use it alot of work verses caring a laptop. The fold screen really measures up like a laptop. Ease of reading g emails and doing personal task. Even with picture taking it makes it easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for productivity
on August 10, 2026
Posted by: Jirooo
[This review was collected as part of a promotion.] I have been using fold and flip series phones for quite a while and needless to say I'm very happy with my choice of phone. The Fold 7 is definitely one for the books, it has increased my productivity at my job and has been everything I could ask for. The split screen feature allows me to multitask wherever I go. I'm glad I chose this phone as my daily device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Black line
on August 10, 2026
Posted by: Jhmac26
[This review was collected as part of a promotion.] Great phone but once the black line appears on the insideof the screen, the inside of the phones becomes inoperable.
Value
3
Response from Samsung USBy R&R, August 14, 2026
Hi Jhmac26,
Thank you for sharing your experience with the Galaxy Z Fold7. This device boasts a large inner display, flexible multitasking capabilities, and a practical cover screen for everyday use. We're glad to hear that your overall experience with the phone has been positive. However, a black line on the inner display that makes it unusable can significantly impact your enjoyment of the Fold's features.
Please be aware that Samsung products are warranted against manufacturing defects in materials and workmanship for a limited 12-month period, as specified for each product. Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and support.
Please reach out to our Samsung Support Team for further assistance with your warranty options. Your feedback regarding the display is important to us, and we appreciate you sharing your thoughts!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. This device boasts a large inner display, flexible multitasking capabilities, and a practical cover screen for everyday use. We're glad to hear that your overall experience with the phone has been positive. However, a black line on the inner display that makes it unusable can significantly impact your enjoyment of the Fold's features.
Please be aware that Samsung products are warranted against manufacturing defects in materials and workmanship for a limited 12-month period, as specified for each product. Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and support.
Please reach out to our Samsung Support Team for further assistance with your warranty options. Your feedback regarding the display is important to us, and we appreciate you sharing your thoughts!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US