Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,304 Reviews)
Rating breakdown 7,304 reviews
5 Stars
6,014
4 Stars
952
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
4
4 star rating.
on August 5, 2025
Posted by: Stream96jet
[This review was collected as part of a promotion.] Everything is now good about this Z fold 7 phone. Except they removed the stylus features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great innovative phone!
on August 5, 2025
Posted by: oinkypunks
[This review was collected as part of a promotion.] Love everything about the phone especially Galaxy AI which brings a lot of productivity gains. The fold and bigger screen and form factor also does wonders!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone love the pics it takes and features
on August 5, 2025
Posted by: Lgrijalva
[This review was collected as part of a promotion.] The features are incredible i stream movies and graphics are picture perfect I've been looking for a phone that has everything I like and this is the complete package graphics on gaming are ammmazing thank you so much
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ol Faithful
on August 5, 2025
Posted by: Wilburlikey
[This review was collected as part of a promotion.] Having the split screen option is critical for me daily.. if you have to work mobile/last minute/emergencies..you can't do better.. processing speed is MINT!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has been greatly improved for the feel.
on August 5, 2025
Posted by: Zfold7user
[This review was collected as part of a promotion.] The Galaxy AI is phenomenal, the possibilities are endless and this makes every single task easier. It's fast, like surprisingly fast, it's accurate, and is able to assist pretty much everywhere you would want AI to assist.
The device itself is an amazing weight in your hands, the thickness is perfect. However, this is where I believe some things were sacrificed. Such as the pen. Everyone loves the SPen and features, why would you take that away. I was very disappointed when I got the new fold and discovered that's gone because you removed the digitizer to thin out the phone. I personally would rather have the s Pen.
The phone also has lost sound, I cannot believe how low the output is on speaker phone compared to other phones. This was another huge let down in my opinion. The sound is a must have.
The last thing the phone has sacrificed is the camera. Now we have lost the lidar, and a few other key features when compared to other Samsung high end phones. The phone still takes great pictures, but again another let down.
So the pros
Great tablet, that folds into a phone.
Perfect thickness.
Great pictures.
Amazing AI capabilities.
The device itself is an amazing weight in your hands, the thickness is perfect. However, this is where I believe some things were sacrificed. Such as the pen. Everyone loves the SPen and features, why would you take that away. I was very disappointed when I got the new fold and discovered that's gone because you removed the digitizer to thin out the phone. I personally would rather have the s Pen.
The phone also has lost sound, I cannot believe how low the output is on speaker phone compared to other phones. This was another huge let down in my opinion. The sound is a must have.
The last thing the phone has sacrificed is the camera. Now we have lost the lidar, and a few other key features when compared to other Samsung high end phones. The phone still takes great pictures, but again another let down.
So the pros
Great tablet, that folds into a phone.
Perfect thickness.
Great pictures.
Amazing AI capabilities.
The cons.
Battery life seems to die extremely fast.
The thin design has called for the removal of the s pen and camera features like lidar.
The phone seems to overheat quite frequently, causing the screen to dim.
Battery life seems to die extremely fast.
The thin design has called for the removal of the s pen and camera features like lidar.
The phone seems to overheat quite frequently, causing the screen to dim.
In my opinion it's a great device, but could go back to the drawing board.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I upgraded from the S23 Ultra to the Fold 7
on August 5, 2025
Posted by: Shoppops
[This review was collected as part of a promotion.] I upgraded to a Fold 7 which is my first foldable device since they've released. I was looking for something that could double as a tablet and phone without me having to carry around both. This phone is the perfect fit for what I was looking for. Not only does it have all the capabilities I need in a phone but being able to unfold it and use it like I would a tablet is huge plus to me! Multitasking is so simple and being able to customize it to fit your needs is super easy and fast.
Using the Galaxy Ai is a fun ability to play around with in my everyday use. Editing photos, creating stickers and simple tasks are always fun to mess around with using Galaxy Ai. Id highly reccomend this for anyone thinking about making the switch.
Using the Galaxy Ai is a fun ability to play around with in my everyday use. Editing photos, creating stickers and simple tasks are always fun to mess around with using Galaxy Ai. Id highly reccomend this for anyone thinking about making the switch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from a fold 4 and im loving it!
on August 5, 2025
Posted by: Kiersten
[This review was collected as part of a promotion.] It is so much lighter than the fold 4 I traded in! And the UI is so smooth. Splitting apps to have 2 on screen is much better. I was a little scared to turn on the GALAXY AI as I felt a bit safer using chatgpt as an app but it really makes using the phone easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid & smooth Samsung fold experience
on August 5, 2025
Posted by: His1prettygirl
Bigger picture, Smooth unfolding, withOUT the bug black border dividing the middle of my screen.
I was hoping for all this and that is exactly what the Samsung Zfold7 IS. It is the smoothest foldout double the screen size w.OUT the big black interruption in the middle of the fold. Its just about the same
size as the S25 folded. It's so thin when it is unfolded. Phone feels solid built. The only thing I didn't like was when Tubing n I hit the full screen mode, I have to turn my phone's rotation. My boyfriend gifted me the best folding phone yet !!!
I was hoping for all this and that is exactly what the Samsung Zfold7 IS. It is the smoothest foldout double the screen size w.OUT the big black interruption in the middle of the fold. Its just about the same
size as the S25 folded. It's so thin when it is unfolded. Phone feels solid built. The only thing I didn't like was when Tubing n I hit the full screen mode, I have to turn my phone's rotation. My boyfriend gifted me the best folding phone yet !!!
Written by a customer while visiting Samsung US