Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,304 Reviews)
Rating breakdown 7,304 reviews
5 Stars
6,014
4 Stars
952
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Better than expected
on August 6, 2025
Posted by: Jsc711
[This review was collected as part of a promotion.] I was anticipating a near perfect experience and it delivered! I upgraded from an s21ultra because I use Microsoft excel often. I've tried all the Galaxy AI features and some of them are outstanding while others are gimmicky.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Switch from Apple to Android
on August 6, 2025
Posted by: IAmMrKeo
[This review was collected as part of a promotion.] I have had an iPhone for 10 plus years and Samsung has came out with a product that I just had to give a chance to and I am not disappointed whatsoever. The Z Fold 7 is definitely worth every penny.
Samsung has release an amazing product that Apple should be scared of because like me and many others, we have made the switch and don't plan on going back!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing piece of technology, feels great in the ha
on August 6, 2025
Posted by: 70120mini
[This review was collected as part of a promotion.] This phone does everything great! Both the cover screen and the giant display are phenomenal 👌 everything feels crisp and looks beautiful. Best phone I've ever owned. I will never look back at iPhone lmao⁹
Galaxy AI works brilliantly well and is awesome to use.
Galaxy AI works brilliantly well and is awesome to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this phone
on August 5, 2025
Posted by: Folder
[This review was collected as part of a promotion.] Love it love it love it. Samaung care was a little hard to purchase but i got it figured out. Switching from iPhone to this
. Love the galaxy Ai that's installed in it
. Love the galaxy Ai that's installed in it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Fold 7 is amazing, worth the wait
on August 5, 2025
Posted by: GALAXYFAN12
[This review was collected as part of a promotion.] I bought the Fold 7 and I love the zero-compromise build of the phone.
When closed, I still have a full-size, vibrant screen, and it's easy to hold. However, when I'm making travel plans for the family and exploring Google Maps, the larger screen makes a huge difference.
I recommend Galaxy AI for editing pictures; it's so quick. It also is great for Samsung Notes; I write without worrying about formatting or spelling. Galaxy AI will format and clean up, making it presentable.
I also love a good deal; right now, there are many rebates on the Fold 7. It's a great time to buy. Lastly, I haven't tried many games yet; however, I'm excited to experience games on the larger screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on August 5, 2025
Posted by: Husky31
[This review was collected as part of a promotion.] Using Galaxi AI is amazing. The phone feels just like a regular phone and is above and beyond anything I expected from this series. They got rid of the S Pen but honestly it's not a big deal for me. The upgraded camera is solid and I love the feel of the phone in my hands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
new and enhanced tech now affordable
on August 5, 2025
Posted by: gritty84
from st Paul Indiana
Expertise:Intermediate
Great promotional offers and advanced tech and services
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Almost perfect Fold 7
on August 5, 2025
Posted by: Focr06
[This review was collected as part of a promotion.] Fold 7 has a lot of amazing Galaxy AI features, building up from the S25 Ultra. But hard to call it perfect when you need to plug it in to charge after 4hrs of heavy use at work. Yes is thinner but after using a good case, is thick... Some cases make it hard to type on the cover screen. Opening it is a hustle. Camera is not on the S25 ultra level. Miss the antireflective screen. It is great to pull out a tablet when you're out and about. But if you need your phone and heavy use to work.. Make sure that you can take an hour off to charge in the middle of the day, otherwise your phone may not make it for a 9hr day. And need to be careful with the cases, some you need to remove when it comes to charging, some charger cables don't fit. I hope the next Fold comes out along side the S26 ultra and it has S Pen support, because if you work with blue prints or need to edit things on the go like I do, not having the S Pen it's a burden.
Value
3
Response from Samsung USBy R&R Team, August 6, 2025
Thank you for your thoughts on the Galaxy Z Fold7! We completely understand the importance of battery life for users who use their devices heavily. With a robust 4400mAh battery and mDNIe technology, you can enjoy your tasks without worrying about running out of power. To enhance your experience, we encourage you to take advantage of the Device Care feature in the settings app and make sure to keep your phone updated. Check out the link attached for additional tip and options to help increase your phone's battery life. This will help ensure you’re getting the best performance possible. While the S Pen continues to be an integral part of the Galaxy lineup, our focus with this latest version was truly on providing the lightest and thinnest Galaxy Z series experience yet. Maximizing portability was our priority for this generation, and we hope it enhances your overall user experience! If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
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https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US