Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,305 Reviews)
Rating breakdown 7,305 reviews
5 Stars
6,015
4 Stars
952
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Best New Phone !!!
on August 8, 2025
Posted by: CyberStar
[This review was collected as part of a promotion.] Just got the Samsung Z Fold 7 and wow—this thing is a game-changer. The screen is stunning, the hinge feels rock solid, and multitasking has never been smoother. It’s like having a phone and a tablet in one, and I’m loving every minute of it. Worth the switch from Iphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect assistant
on August 8, 2025
Posted by: 2Muchsauce
[This review was collected as part of a promotion.] It perfect for a gamer or a student that needs to do research, has all the space and tools to get the everyday life
Value
5
Response from Samsung USBy R&R Team, August 8, 2025
Thank you for your feedback on the Galaxy Z Fold7! It's great to know that you find its flexibility and multitasking capabilities beneficial for research. The ability to effortlessly switch between apps on a larger screen revolutionizes how you gather information and manage projects, making the experience even more engaging! Your insights are invaluable to us, and we encourage you to dive deeper into all the innovative features the Galaxy Z Fold7 has to offer. If you have any questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great formfactor and beautiful screen
on August 8, 2025
Posted by: SteveW007
[This review was collected as part of a promotion.] I am loving my Z Fold 7! The front screen is the perfect size and when you unfold this beast, you won't be able to keep your hands off of it. Multi-tasking is a breeze and everything looks fantastic on this beautiful display. The AI features are mind blowing! Samsung knocked it out of the park with the Z Fold 7!
Value
5
Response from Samsung USBy R&R Team, August 8, 2025
Thank you for your fantastic feedback on the Galaxy Z Fold7, Steve! We're glad to see you love the front screen size and the incredible experience of unfolding the device. It's great to know that multitasking is effortless, and the display looks stunning. Your Galaxy Z Fold7 includes powerful AI features to assist you throughout the day! For instance, you can easily edit photos with AI picture options, find content with Circle to Search, and translate real-time conversations with Interpreter. Plus, Google Gemini can open apps for you when set as your voice assistant. Thank you again for your review, and enjoy all the amazing possibilities with your Z Fold7! For any questions or concerns, be sure to contact us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
My first foldable phone!!
on August 8, 2025
Posted by: tcog22
[This review was collected as part of a promotion.] The Z Fold 7 is an amazing device. I switched from the S24 Ultra and love the multitasking aspect of this phone. Its slim, foldable design feels premium and makes multitasking smooth and enjoyable, really bright outer and inner screens. The Galaxy AI features truly elevate the experience, the smart photo editing removes unwanted objects effortlessly, I use that feature a lot, the audio eraser is great too!!
The 200MP camera is incredibly sharp, even in low light. I do wish it had the zoom of the S24 Ultra. The phone’s battery is good enough for me. I use 3 apps at the same time, play games and watch videos/movies. I can get around 6 hours of SOT with a mix of both inner (more usage) and outer screens.
Value
5
Response from Samsung USBy R&R Team, August 8, 2025
Thanks for sharing your feedback on the Galaxy Z Fold7. We really love hearing from our valued customers. We’re glad to know you're enjoying the multitasking capabilities of the Z Fold7 and that its premium design is meeting your expectations. The bright screens and Galaxy AI features really enhance the experience, and it's great that you find tools like the smart photo editing and audio eraser so useful. While we understand your desire for the zoom capabilities of the S24 Ultra, it’s fantastic that the 200MP camera is delivering sharp images, even in low light. It’s impressive to see how well the battery performs for you, especially with multiple apps and gaming. Your feedback is invaluable, and we appreciate you sharing your thoughts! For any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Pen not storable in phone
on August 8, 2025
Posted by: Kakww8
Put somewhere to store the pen guys. Come on. Some of us are waiting for that feature. Until it's there you can forget it
Response from Samsung USBy R&R Team, August 8, 2025
Thank you for your feedback on the Galaxy Z Fold7! We understand how important the S Pen is to our users. While it remains a valuable part of the Galaxy lineup, our main focus with this latest iteration was to deliver the lightest and thinnest experience possible. We aimed to maximize portability, which we believe is essential for your user experience. Your insights are invaluable as we continue to innovate and enhance our products! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Huge improvement over fold5
on August 8, 2025
Posted by: Tech
from Tn
Expertise:Intermediate
Loved fold5 but fold 7 bigger screen yet lighter,thinner. Highly recommend with Latter case(thinnest carbon,lightest,great protection,perfect fit,helps openingFold7)
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the one!
on August 8, 2025
Posted by: Jables
[This review was collected as part of a promotion.] It's great! Best fold yet! Screen is so bright and it feels super sturdy! 100% recommend. Galaxy AI is cool for photo editing.
Value
5
Response from Samsung USBy R&R Team, August 8, 2025
Thank you for your review of the Galaxy Z Fold7, Jables! We appreciate your thoughts on the Galaxy AI and how it enhances your experience and makes photo editing fun for you. Whether folded or unfolded, the expanded 21:9 Cover screen makes it comfortable to hold, and when you open it up, the 8-inch Main Screen offers the most expansive view of any Galaxy phone. It’s perfect for multitasking and enjoying your favorite content. We are glad to have you in our community and hope the Z Fold7 continues to impress you! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
excellent phone
on August 8, 2025
Posted by: David
Expertise:Beginner
the phone is the best phone I have ever owned perfect size and functionality the ONLY problem is the lack of good cases for it the phone itself is excellent
I would recommend this to a friend!
Features
5
Performance
5
Value
3
Response from Samsung USBy R&R Team, August 8, 2025
We appreciate you taking the time to share your thoughts on the Galaxy Z Fold7, David! It's awesome to see that you consider this the best phone you’ve ever owned, and we’re glad you appreciate its perfect size and functionality. We understand that you want more cases for this phone. We’re always working to improve, so please stay tuned for updates on new cases that may be released in the future. Your support and feedback mean a lot to us, and we’re excited to keep providing you with the best devices in the market. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US