Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,312 Reviews)
Rating breakdown 7,312 reviews
5 Stars
6,020
4 Stars
954
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
4
Z Fold 7 from iPhone
on August 12, 2025
Posted by: SwitchingFromiPhoneUser
[This review was collected as part of a promotion.] In the process of switching from iphone to samsung. Process is so far not too bad. Love the fold 7 and the ability to use the bigger screen. Feel like apps will get better utilizing the bigger screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Bigger and lighter than the fold 6
on August 12, 2025
Posted by: Nickname
[This review was collected as part of a promotion.] The fold 7 can be used as a phone or a tablet. Similar speed and functions to the galaxy s25 ultra. Editing photos with galaxy ai is a breeze in tablet mode.
Value
5
Response from Samsung USBy R&R Team, August 12, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! It’s awesome to see that you’re enjoying the versatility of using it as both a phone and a tablet. The speed and performance of our devices are components that we always focus on improving. With Photo Assist, you can see the difference through side-by-side previews, making it simpler to choose the perfect shot. Plus, when you’re in busy locations, the Generative Edit feature helps you maintain focus. Just circle and hold the object you want to adjust to move, erase, or enlarge it, and easily fill in the backgrounds. We hope you continue to enjoy exploring all the innovative features your Z Fold7 has to offer! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
All of the improvements I wanted with only one dow
on August 12, 2025
Posted by: TheBeerMando
[This review was collected as part of a promotion.] So this is the third z-fold phone I have had. My first was the z-fold 3 and I just traded in the z-fold 5. Both of those previous phones are like bricks compared to the Z-fold 7. The cover screen is so usable sometimes I forget that it actually opens into a bigger screen. It's also lighter, easier to put in my pocket, and I fumble with it less. I have yet to drop it. The phone loses a star because they removed the s-pens functionality. This was an important feature to me and it's why I started buying the Z-fold Series in the first place. I also can't seem to get more than around 12 hours of battery life despite the whole more efficient processor claims.
Value
4
Response from Samsung USBy R&R Team, August 12, 2025
Thank you so much for sharing your experience with the Galaxy Z Fold7. It’s great to see that you find the device lighter and more convenient, especially in terms of pocketability. The cover screen was designed to make it easier to use, and it’s great to know that it has had a positive impact on your experience. Regarding the S Pen availability, we understand how important that feature was. While the S Pen remains a valued part of our Galaxy lineup, our focus with the Z Fold7 was on delivering the lightest and thinnest design. We prioritized portability in this iteration, which was a key consideration for enhancing the user experience. Your insights on battery life are appreciated, and we continually work to improve performance. Be sure to check out the links attached for options to help increase your phone's battery life. Thank you for taking the time to share your thoughts! If you ever have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
10+ years since my last upgrade
on August 12, 2025
Posted by: FrugalFan
[This review was collected as part of a promotion.] I rarely upgrade my mobile device for logistical reasons but after the first fold device was released I knew I would own one, in the future lol. After the launch of Gemini AI and the the release of the Z Fold 7, I knew it was time. With the help of AI I can use the 8 inch display to watch my favorite show, text by voice, and navigate on road trips. The functionality I need during the week and on weekends.
Value
5
Response from Samsung USBy R&R Team, August 12, 2025
Thank you for sharing your awesome review of the Galaxy Z Fold7! It's incredible to see that you've been using the same device for 10 years! We’re ecstatic to welcome you to the future with the Galaxy Z Fold7. This Z Fold7 is designed to heighten your experience with your phone, and the expansive, large foldable display will certainly enhance everything you do, from multitasking to enjoying your favorite media content. If you ever have any questions or concerns about your new Z Fold7, please be sure to reach out to us at Samsung Support. We're here to help! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone dose way more than Apple
on August 12, 2025
Posted by: ZFOLDUser
[This review was collected as part of a promotion.] The Galaxy Ai excelles at everything it can do either by removing unwanted company in the background of my photos shot with the new pro camera mode or adding a little excitement to them with sketch to image.
The big screen on the fold also allows me to watch all my favorite shows and movies with such clarity i love it.
The big screen on the fold also allows me to watch all my favorite shows and movies with such clarity i love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful device, perfect screen
on August 12, 2025
Posted by: Jaymysticfox
[This review was collected as part of a promotion.] Absolutely love the fold7. Has the perfect screen for movies and shows, got steam link running games from my computer which allows me to game on the large inner screen with ease. As a photographer, cameras have always been a selling point for me with phones. This camera has me wanting to go outside more often, hiking, creating memories. I already have people at work asking me about this device and mentioning how they might consider switching. Such a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Folding Phone!!
on August 12, 2025
Posted by: GalaxyNerd
[This review was collected as part of a promotion.] As someone who’s been with the Fold journey since the early days, the Z Fold 7 isn’t just an upgrade—it’s a leap. Its seamless Galaxy AI assistance, immersive entertainment setup, blistering gaming performance, and sleek engineering make it a wonderful all around companion for both work and life. The Fold has never felt more complete or more future ready.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Advfrel
on August 12, 2025
Posted by: James069
I haven't seen mine phone. So I don't have no repjy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US