Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,312 Reviews)
Rating breakdown 7,312 reviews
5 Stars
6,020
4 Stars
954
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
4
The ZFold 7 is an amazing phone but has its flaws
on August 14, 2025
Posted by: Brodog25
[This review was collected as part of a promotion.] I've had this phone for about 2 weeks, it's been amazing, watching movies, playing games and messing around with GalaxyAI
It has been an amazing experience
The Fold7 is sleek and quite thin which I like, the battery life is amazing and I can get almost 2 days of use out of it
Some apps that I use don't really support the full fold aspect ratio which I wish they would add, it would make the app look so much better. And every so often some apps will studder or freeze, but I just close out the app and get back on it. And snapchat messes up quite often on the fold 7.
But other then that it's an amazing phone
It has been an amazing experience
The Fold7 is sleek and quite thin which I like, the battery life is amazing and I can get almost 2 days of use out of it
Some apps that I use don't really support the full fold aspect ratio which I wish they would add, it would make the app look so much better. And every so often some apps will studder or freeze, but I just close out the app and get back on it. And snapchat messes up quite often on the fold 7.
But other then that it's an amazing phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Zfold7 has the best looking among foldable phones
on August 14, 2025
Posted by: TTChicago
[This review was collected as part of a promotion.] Watching HD videos on zfold7 is eyes catching experience. AI features on the 200mp camera are the best.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on August 14, 2025
Posted by: Bigrig
[This review was collected as part of a promotion.] The fold 7 is the best phone I've ever owned. It's super thin and light. I love all the features it has.super easy to navigate through, when looking for different apps and setting up the phone..picture quality is great as well..I wouldn't go back to any other phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I have ever owned.
on August 14, 2025
Posted by: Joey77jl
[This review was collected as part of a promotion.] This phone has seriously leveled up my work game. It's made me way more efficient and helps me get stuff done faster. Plus, the AI is a lifesaver for keeping things accurate, which is awesome.
Playing games on my phone at home is way better now. My kids, who are 11 and 9, also love what they can do on it.
I would certainly recommend this phone to anyone seeking to enhance their efficiency and knowledge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Lost feature bye bye S pen
on August 14, 2025
Posted by: SadloyalsgB
from California, Sacramento
Expertise:Expert
Bummer they took away the s pen . I didn't even realize u till I bought it. I going to give. With a case on the phone it back to the same size as my 6. Samsung blew it big time. So it's a tiny bit bigger screen .where is my s pen.. sad loyal customer who will be returning his 7 back to his 6. How why what were u thinking Samsung..
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, August 14, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We appreciate your feedback and understand that the S Pen holds a special place in the Galaxy experience. While the S Pen remains a valuable part of the Galaxy lineup, our priority with this latest iteration was to deliver the lightest and thinnest Galaxy Z series experience yet. Maximizing portability was key for this generation, as we know how important it is to have a device that's easy to carry while still providing top-notch capabilities. We hope you enjoy the improved design and features that make the Z Fold7 truly stand out! Your experience is important to us, and if you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic overall
on August 14, 2025
Posted by: ERGHsamsung
[This review was collected as part of a promotion.] This new phone has a much cleaner esthetic: slimmer, sharper corners, and better selection of colors. Foldability is also smoother and quicker. Less creasing noticeable. Touch screen is quicker to react and the feel is much smoother on the inside and outer screens. Faster features with apps and tech. Overall the phone has definitely improved compared to past models.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thin and Light weight yet feels solid!
on August 14, 2025
Posted by: jjmreal
[This review was collected as part of a promotion.] Long time skeptical s-pen fan not missing the use of the writing instrument. I'm enjoying the light weight and holdability. Getting used to the voice recognition more and more and the Gemini AI feature is growing on me. Have not used all the camera features yet but that was the biggest draw for me1
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the smoothness of the folding
on August 13, 2025
Posted by: Fallout
[This review was collected as part of a promotion.] I think the folding on the phone is so very smooth compared to other brands and the quality of the area that folds is better than other brands
Value
4
Written by a customer while visiting Samsung US