Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,312 Reviews)
Rating breakdown 7,312 reviews
5 Stars
6,020
4 Stars
954
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Galaxy z fold7
on August 15, 2025
Posted by: Ladibugld
[This review was collected as part of a promotion.] I love the galaxy z fold7. Best phone I've had in along time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic upgrade from iPhone 13
on August 15, 2025
Posted by: Robby
Expertise:Expert
Been a long time Samsung user for my personal phones, but always preferred to use iPhone for my company issued phone as iOS security allows for seamless integration of Exchange account. It was nice to use native email and calendar app for my work email account, but the multitasking was limited. Pre-ordered the Fold 7 to give it a try, and was completely blown away after the first week using it. Being able to email and chat on Team while attending a Webex call in multiple windows was a game changer.
My only gripe is Samsung's lack of thin clear cases that include a front cover. Normally I don't spend that much on phone cases, but for my personal Flip 7, the Samsung clear case had the best fit out of 10 other cases from Amazon. Hopefully Samsung comes to their senses and finally includes a clear case with front cover, not just the screen protector.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, no complaints
on August 15, 2025
Posted by: Francis
[This review was collected as part of a promotion.] Traded in my z fold 4 for the 7 and no regrets, the thinness is on another level and the extra Galaxy AI features are awesome. Next upgrade is the watch soontm.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Prefect phone!!!
on August 15, 2025
Posted by: Pedrosreviews
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Fold 7 for a while now, and honestly, it’s the first phone in years that’s made me excited to use my phone again. Unfolding that huge inner screen feels like opening a tiny tablet in my pocket it’s bright, smooth, and made multitasking actually fun instead of cramped. The camera is insanely sharp, and with Galaxy AI helping me edit photos, summarize articles, and even translate text right on that big display, it feels almost magical. Sure, the battery can dip fast if I’m pushing it, but the sheer joy of flipping it open and diving into a whole new screen is worth it every time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good features
on August 15, 2025
Posted by: Patriece
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold is a true blend of innovation and practicality. Its large, foldable inner display is perfect for multitasking, reading, or watching videos, while the outer screen handles quick tasks with ease. The hinge feels sturdy, and the overall build quality is premium. Performance is smooth, powered by a top-tier processor, and the battery life comfortably lasts a full day with moderate use. The camera system produces sharp, vibrant photos, though not quite on par with Samsung’s Ultra models. It’s still on the pricey side, but if you want cutting-edge design and the versatility of a phone that transforms into a tablet, the Z Fold is hard to beat.
Pros: Large immersive display, excellent multitasking, premium build.
Cons: Expensive, slightly heavier than traditional phones.
Cons: Expensive, slightly heavier than traditional phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeds Expectations
on August 15, 2025
Posted by: diegonicolaslh
[This review was collected as part of a promotion.] Apple user of 10+ years, was getting bored with the same old same old and no real updates or innovations. Saw the Galaxy Fold 7 with its intuitive Galaxy AI and significantly different and better personalization options, and figured I had to try it! From professional multitasking (emails, meetings, research) to social multitasking (social media, photos, YouTube), this phone does it all! It is catered to me, the user, and I can truly say it is "one of one" when you customize and personalize it to meet your needs. So glad I upgraded!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new screen size!
on August 15, 2025
Posted by: Smartinez9711
[This review was collected as part of a promotion.] The new screen size on both the inside and outside of the Zfold is exactly what this revamp needed. Multitasking has never been easier and I am loving editing on the open screen.
Value
5
Response from Samsung USBy R&R Team, August 15, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We're glad to see that you’re loving the new screen size and the enhanced multitasking experience. Whether folded or unfolded, the Galaxy Z Fold7 truly exceeds expectations. With the expanded 21:9 Cover screen and a sleeker form, it’s easier to hold than ever. Plus, the Main Screen spans a massive 8 inches, offering the most expansive display on a Galaxy phone. If you have any questions or need anything at all, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Really good planning to buy
on August 15, 2025
Posted by: Vishnusugirthan
[This review was collected as part of a promotion.] So, I finally got my hands on the new Samsung Galaxy Z Fold 7, and I have to say, this one feels different. Samsung has really been listening to us, and it shows.
First off, the size and feel are a game-changer. This phone is so much thinner and lighter. Seriously, it almost feels like a regular phone in your pocket when it's closed, which is a massive relief. The front screen is wider now, too, so you can actually type comfortably without having to unfold it for every little thing. The main screen inside is still just as gorgeous as ever, and get this: the crease is so much less noticeable. You really have to look for it to even see it. It's a huge win.
First off, the size and feel are a game-changer. This phone is so much thinner and lighter. Seriously, it almost feels like a regular phone in your pocket when it's closed, which is a massive relief. The front screen is wider now, too, so you can actually type comfortably without having to unfold it for every little thing. The main screen inside is still just as gorgeous as ever, and get this: the crease is so much less noticeable. You really have to look for it to even see it. It's a huge win.
Value
5
Response from Samsung USBy R&R Team, August 15, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Vishnusugirthan. It's great to see that you appreciate the new design. The emphasis on making the device thinner and lighter was intentional, and we aimed to create a phone that feels more like a regular device in your pocket. The wider front screen is also designed for your comfort, allowing for easier typing without the need to unfold. It’s awesome that you find it more convenient. We take pride in the improvements made to the crease, which enhances the overall beauty of the display. Your feedback truly reflects our dedication to enhancing the user experience, and we look forward to continuing to bring you innovative features. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US