Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,312 Reviews)
Rating breakdown 7,312 reviews
5 Stars
6,020
4 Stars
954
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
This is the beginning of fantastic foldables.
on August 16, 2025
Posted by: Windubot
[This review was collected as part of a promotion.] I had a Z Fold 4, and while I loved the features it provided, it just didn't feel quite right. Not yet.
Fast forward to this week, where I purchased a 7 after hearing glowing recommendations and I have absolutely fallen in love. The phone is extremely light and thin for a foldable, feeling like a completely normal phone closed, and an ultra thin tablet when open. The screens are great and bright, and the inside crease all but completely disappears when you're actually using the thing, you really have to look for it. All of the Galaxy AI features work quite well, and while I am not typically one to use manufacturer software gimmicks, I can see myself getting plenty of use out of these. The battery life has been great, and I have not yet found myself wishing I had a charger on me during my day. I'm extremely happy with this one, and I'm excited to see where Samsung goes from here in the foldable arena.
Fast forward to this week, where I purchased a 7 after hearing glowing recommendations and I have absolutely fallen in love. The phone is extremely light and thin for a foldable, feeling like a completely normal phone closed, and an ultra thin tablet when open. The screens are great and bright, and the inside crease all but completely disappears when you're actually using the thing, you really have to look for it. All of the Galaxy AI features work quite well, and while I am not typically one to use manufacturer software gimmicks, I can see myself getting plenty of use out of these. The battery life has been great, and I have not yet found myself wishing I had a charger on me during my day. I'm extremely happy with this one, and I'm excited to see where Samsung goes from here in the foldable arena.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone 🌟 🌟 🌟 🌟 🌟
on August 16, 2025
Posted by: SamsungG49
[This review was collected as part of a promotion.] Superb phone, love Samsung galaxy phones but this one is great.
Amazing features including Gemini I.
Highly recommend it 👌
Amazing features including Gemini I.
Highly recommend it 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Major improvement over my Fold 5
on August 16, 2025
Posted by: Pen3business
[This review was collected as part of a promotion.] This phone is wonderful and a major upgrade from the Fold 5 (F5). First, it's thinner and lighter. That is important because it slides into my suit jacket more easily. It fits in briefcases and pants pockets better. Also, you don't fatigue as much typing on the phone. I typically use mine fully opened for the larger screen so I feel the weight more.
The Galaxy AI is a major addition. I am still learning to use it but it has proven to be a time saver and valuable tool thus far. At this point I like it better then the Microsoft AI tool.
The keyboard seems more responsive, the screen clearer and the sound better. It also seems to "run" faster. I like that most of the commands in Settings are pretty much unchanged from the F5. It makes it easier to navigate and learn to use this phone.
I first went to the F5 because of the ability to have two phone numbers on one phone with a Sim card and eSim. COVID created the need to get office calls without being at my desk and the F5 was the perfect solution. I like having the two eSims now and not needing to fiddle with a Sim card. So far no issues with calls or texts on either line.
Finally, before I got my F5, I worked with a ohone and laptop, and used a tablet for quicker access. The Fold 5 and now 7 allowed me to get rid of the tablet (sorry, it was a Tab) and streamline things. This phone is an invaluable work tool for me and an enhancement over the F5. 5he only thing I miss from the F5 is the pen/stylus.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on August 16, 2025
Posted by: Love2phone
[This review was collected as part of a promotion.] Love this phone. They have out done themselves. Galaxy AI is my new fave. I use it to create for work and personally.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really good
on August 16, 2025
Posted by: Vikkjit
[This review was collected as part of a promotion.] You don't even notice that it's a fold phone right away, and the inside screen is so bright even in the sun! The Galaxy AI comes in handy every day!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Visual Artist with No S Pen!
on August 16, 2025
Posted by: S Pen Fan
No S Pen! Why Artists Need the S Pen
As an artist, the S Pen isn’t just a “nice-to-have” tool—it’s essential. A smartphone with S Pen support becomes a portable sketchbook, studio, and notepad in one.
1. Precision and Control
The S Pen provides fine pressure sensitivity and palm rejection, making it possible to sketch with line variation, shading, and detail that a finger or generic stylus simply can’t achieve. For artists who rely on expressive marks, this precision is non-negotiable.
The S Pen provides fine pressure sensitivity and palm rejection, making it possible to sketch with line variation, shading, and detail that a finger or generic stylus simply can’t achieve. For artists who rely on expressive marks, this precision is non-negotiable.
2. Creative Workflow Anywhere
Ideas rarely wait for the studio. With the S Pen, artists can capture quick thumbnails, compositional notes, or color ideas on the go. Whether commuting, traveling, or between sessions with a model, it transforms idle moments into productive sketching opportunities.
Ideas rarely wait for the studio. With the S Pen, artists can capture quick thumbnails, compositional notes, or color ideas on the go. Whether commuting, traveling, or between sessions with a model, it transforms idle moments into productive sketching opportunities.
3. Layered Productivity
Beyond drawing, the S Pen supports features like screen annotation, instant note-taking, and even cut-and-paste for reference images. This allows artists to quickly gather visual research, mark up photos, or draft workshop notes—all without carrying extra tools.
Beyond drawing, the S Pen supports features like screen annotation, instant note-taking, and even cut-and-paste for reference images. This allows artists to quickly gather visual research, mark up photos, or draft workshop notes—all without carrying extra tools.
4. Professional Integration
For those teaching or presenting, the S Pen makes it seamless to annotate slides, demonstrate techniques live, or draw directly on digital references. It bridges traditional and digital practices, enhancing both instruction and communication.
For those teaching or presenting, the S Pen makes it seamless to annotate slides, demonstrate techniques live, or draw directly on digital references. It bridges traditional and digital practices, enhancing both instruction and communication.
5. A True Studio Companion
In the same way brushes are tailored for different strokes, the S Pen is tailored for creative intent. Without it, foldable devices become just large screens; with it, they become creative canvases.
In the same way brushes are tailored for different strokes, the S Pen is tailored for creative intent. Without it, foldable devices become just large screens; with it, they become creative canvases.
Response from Samsung USBy R&R Team, August 18, 2025
Thank you for your thoughtful review of the Galaxy Z Fold7! We're more than happy to see that you’ve discovered so many creative ways to utilize the S Pen. While the S Pen remains a valuable aspect of the Galaxy lineup, our priority with this latest iteration was to deliver the lightest and thinnest experience yet. We focused on maximizing portability to ensure that you can take your Galaxy Z Fold7 anywhere with ease. Your feedback helps us continue improving, and we appreciate your insights! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone Galaxy AI is great.
on August 16, 2025
Posted by: Jimmy69
[This review was collected as part of a promotion.] My Galaxy AI is wonderful, I use it to watch series, watch videos and to work with Samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I now know why they made this!
on August 16, 2025
Posted by: Blackrob78
[This review was collected as part of a promotion.] The device has consistently exceeded expectations, particularly in email management. The enhanced screen size and keyboard have demonstrably improved productivity, and the Galaxy AI features, including suggestions and spell-checking, have proven highly effective. Furthermore, the utilization of the cover screen for photo previews represents a significant advancement.
Value
5
Written by a customer while visiting Samsung US