Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(6,739 Reviews)
Rating breakdown 6,739 reviews
5 Stars
5,570
4 Stars
850
3 Stars
173
2 Stars
49
1 Star
97
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
4
I love the phone
on April 27, 2026
Posted by: BigGoose
[This review was collected as part of a promotion.] 1 of my fav phones of all time but it does have its flaws. The cameras are good gemini and bixby are great but the charging is slow.
Value
4
Response from Samsung USBy R&R, May 5, 2026
Howdy BigGoose,
It's great to hear that the Galaxy Z Fold 7 is one of your favorite devices. The exceptional camera quality combined with useful AI features truly enhances the overall experience. Your feedback about the charging aspect highlights what is most important for everyday use. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's great to hear that the Galaxy Z Fold 7 is one of your favorite devices. The exceptional camera quality combined with useful AI features truly enhances the overall experience. Your feedback about the charging aspect highlights what is most important for everyday use. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Fold7
on April 27, 2026
Posted by: Zay2323
[This review was collected as part of a promotion.] I just got the Galaxy Z Fold7 about a month ago and LOVE IT !! It has amazing features and extra gaming screen room. Also, the Galaxy AI is the best ... So easy and simple to use when scheduling event or task I need to do. This is All in All my favorite!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 27, 2026
Posted by: Joe1795
[This review was collected as part of a promotion.] Great phone. A lot more durable than I thought it would be. I'm not worried about breaking it anymore than any other phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for watching movies, shows, etc.
on April 27, 2026
Posted by: Tala99
[This review was collected as part of a promotion.] Nice size screen for watching movies, shows and more!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the large screen when open
on April 27, 2026
Posted by: Ornerymama
[This review was collected as part of a promotion.] This phone is absolutely amazing I love the large screen, the bigger buttons for my large fingers and the option to have it opened or closed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great form factor and weight
on April 27, 2026
Posted by: Rhymedog56
[This review was collected as part of a promotion.] I love the form factor and size of this phone. It's like carrying a normal slab phone for everyday use and then I can open it up to a much bigger screen and watch videos, movies, or read books.
The new AI features make searching so much easier and allowed you to drill down to rent what you are trying to find.
I highly recommend this phone to anyone looking for a foldable phone or looking for something new.
The new AI features make searching so much easier and allowed you to drill down to rent what you are trying to find.
I highly recommend this phone to anyone looking for a foldable phone or looking for something new.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super performance for work, play and multi-tasking
on April 27, 2026
Posted by: QA1993
[This review was collected as part of a promotion.] This device has seamlessly integrated into my daily routine. The display quality is vibrant, making it perfect for streaming movies and catching up on sports during my downtime. I’ve been particularly impressed with Galaxy AI, which has helped streamline my workflow and made multitasking much more intuitive. Whether I’m using it for school projects or gaming, the processing speed remains consistent without any lag. It feels like a premium tool that handles everything I throw at it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and reliable
on April 27, 2026
Posted by: M45t3rp
[This review was collected as part of a promotion.] This device is the best in my opinion. I had the last version but once I was outside of samsung warranty the inside screen went black. It's like they know the fail time for these things. I have the yearly warranty and so far so good. I would try the trifold but I fear would be too bulky.galaxy AI is also a nice touch. It is good at picking up my words when I think I slurred lol
Value
5
Written by a customer while visiting Samsung US