Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(5,769 Reviews)
Rating breakdown 5,769 reviews
5 Stars
4,785
4 Stars
703
3 Stars
149
2 Stars
41
1 Star
91
87%of customers recommend this product.
(
640 out of
734)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Best fold by far
on May 3, 2026
Posted by: Itsjustannnna
[This review was collected as part of a promotion.] I use the galaxy AI and Gemini for everything. Gemini is so much smarter then siri could ever be and doesn't have to ask chat gpt . I stream non stop on it. No complaints in any department.
Value
5
Response from Samsung USBy R&R, May 8, 2026
Hi there Itsjustannnna,
Thank you for sharing your experience with the Galaxy Z Fold7. Features like Galaxy AI, Gemini, and the immersive foldable display greatly enhance streaming, multitasking, and everyday use, making them feel seamless. It’s wonderful to hear that the Fold has been a reliable all-around device for you. We appreciate your insight into how you use your device, and we're grateful that you chose to embrace innovation with Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Features like Galaxy AI, Gemini, and the immersive foldable display greatly enhance streaming, multitasking, and everyday use, making them feel seamless. It’s wonderful to hear that the Fold has been a reliable all-around device for you. We appreciate your insight into how you use your device, and we're grateful that you chose to embrace innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
My new phone
on May 4, 2026
Posted by: Redneck
[This review was collected as part of a promotion.] Love this phone and the galaxy AI is really cool. Love the fold but I do miss my pen from my note that I traded in
Value
5
Response from Samsung USBy R&R, May 8, 2026
Hello there Redneck,
We are thrilled to hear that you are enjoying your Galaxy Z Fold7! The Galaxy AI and the immersive foldable design provide a unique experience for multitasking and entertainment. Long-time Note users greatly appreciate the S Pen experience, and your feedback is valuable to us. Thank you for sharing your thoughts and for choosing innovation with Samsung.
-Ty
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We are thrilled to hear that you are enjoying your Galaxy Z Fold7! The Galaxy AI and the immersive foldable design provide a unique experience for multitasking and entertainment. Long-time Note users greatly appreciate the S Pen experience, and your feedback is valuable to us. Thank you for sharing your thoughts and for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from TX
Expertise:Expert
Verified Purchase:Yes
This is a beautiful phone, and I love the teal color. The design feels incredibly premium and the folding display still feels a bit futuristic every time I use it. I've always stuck with Samsung, and this phone just reinforces why. I've never felt the need to switch to another brand, and I don't see that changing anytime soon. I absolutely love this phone. This is a laptop on your palm.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, May 8, 2026
Hey there gary0007,
Thank you for sharing your feedback on the 45W PD Power Adapter. Having your phone charge and stay powered up after just a 2-hour charge is a big deal. Safe, reliable charging makes a huge difference in how you interact with your device. We are thrilled to hear that fast, reliable charging can greatly impact your day, and it’s fantastic to know the adapter has been working so well with your Galaxy devices. Thank you for your feedback, and we appreciate you making Samsung your go-to choice.
-Ty
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Thank you for sharing your feedback on the 45W PD Power Adapter. Having your phone charge and stay powered up after just a 2-hour charge is a big deal. Safe, reliable charging makes a huge difference in how you interact with your device. We are thrilled to hear that fast, reliable charging can greatly impact your day, and it’s fantastic to know the adapter has been working so well with your Galaxy devices. Thank you for your feedback, and we appreciate you making Samsung your go-to choice.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Overall Phone
on May 5, 2026
Posted by: Koolkat
[This review was collected as part of a promotion.] It is a great overall phone it has all the features that you could possibly need especially with the 200 megapixel camera you could use the front camera for taking selfies which the S Series doesn't do you could also use flex mode to type and a lot of other features that the S Series doesn't have. It's also awesome to have Galaxy AI on this phone.
Value
5
Response from Samsung USBy R&R, May 8, 2026
Hey there Koolkat,
Thank you for sharing your experience with the Galaxy Z Fold7. Features like Flex Mode, Galaxy AI, and the impressive camera setup truly enhance the device's capabilities for both productivity and creativity. It’s wonderful to hear that the Fold has become such a versatile device for you. Thank you for your glowing review, and we appreciate your choice in making Samsung your go-to brand.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Features like Flex Mode, Galaxy AI, and the impressive camera setup truly enhance the device's capabilities for both productivity and creativity. It’s wonderful to hear that the Fold has become such a versatile device for you. Thank you for your glowing review, and we appreciate your choice in making Samsung your go-to brand.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Interesting and fun phone
on May 7, 2026
Posted by: FoxyFox
[This review was collected as part of a promotion.] Galaxy AI has been interesting, hashish helps me gather my thought and helps ease anxiety when my brain is over processing. The folded screen doesn't let me touch the corners and sides but open it's fine, the video quality is pretty good but composition of photos isn't favorable but acceptable. In sure there are ways I can tweak it but I haven't explored everything yet.
Value
4
Response from Samsung USBy R&R, May 8, 2026
Hey FoxyFox,
It’s wonderful to hear that the Galaxy Z Fold7 has provided such an interesting experience for both productivity and everyday use. The Galaxy AI features and the immersive foldable display really create a unique way to stay connected and organized throughout the day. Thank you for sharing your thoughts on your experience so far, and for choosing Samsung.
-Ty
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It’s wonderful to hear that the Galaxy Z Fold7 has provided such an interesting experience for both productivity and everyday use. The Galaxy AI features and the immersive foldable display really create a unique way to stay connected and organized throughout the day. Thank you for sharing your thoughts on your experience so far, and for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
The fold
on May 9, 2026
Posted by: Sikone
Expertise:Intermediate
As i thought I traded in my z fold 4 for the z fold 7 and the same thing happened after 4 or 5 months the center of the fold screen starts to get distorted or fragmented cracks from top to bottom about a 1\4 inch wide and the batt. On my fold 4 lasted twice as long.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R, May 11, 2026
Hello Sikone,
Thank you for sharing your experience with the Galaxy Z Fold7. The Z Fold lineup continues to offer a unique multitasking and large-screen experience, and insights from longtime users like you are invaluable when comparing different generations.
If you have noticed that your phone screen is showing signs of distortion after a short period of use, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. We also offer an option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please reach out to our Samsung Support Team to learn more about your repair options and what is included in your warranty. We are here to help. We appreciate your loyalty to the Galaxy Z Fold series and thank you for making Samsung your go-to choice.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The Z Fold lineup continues to offer a unique multitasking and large-screen experience, and insights from longtime users like you are invaluable when comparing different generations.
If you have noticed that your phone screen is showing signs of distortion after a short period of use, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. We also offer an option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please reach out to our Samsung Support Team to learn more about your repair options and what is included in your warranty. We are here to help. We appreciate your loyalty to the Galaxy Z Fold series and thank you for making Samsung your go-to choice.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great productivity phone.
on May 11, 2026
Posted by: spookyghost
[This review was collected as part of a promotion.] Being able to open up this phone is absolutely worth the compromised it comes with. The cameras are still pretty solid and the battery is solidly in good enough territory. The outside screen is the perfect size for regular phone tasks, and opening it up is great for games, YouTube, PDFs, sheets, etc. the weight and thinness are insane for the form factor and I live holding it all the time. The Galaxy AI is helpful but not in your face. AI select is great, audio eraser is sweet, and overall it makes the phone a bit more pleasant.
Value
5
Response from Samsung USBy R&R, May 13, 2026
Ahoy spookyghost,
The Galaxy Z Fold7 truly excels in both productivity and entertainment. We’re pleased to know that the combination of portability, multitasking capabilities, and immersive viewing experience has been positive for you. Features like AI Select and Audio Eraser enhance everyday use, making it feel even smoother. Thank you for your feedback and for choosing innovation with Samsung.
-Ty
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The Galaxy Z Fold7 truly excels in both productivity and entertainment. We’re pleased to know that the combination of portability, multitasking capabilities, and immersive viewing experience has been positive for you. Features like AI Select and Audio Eraser enhance everyday use, making it feel even smoother. Thank you for your feedback and for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on May 11, 2026
Posted by: Tarasa
[This review was collected as part of a promotion.] This hone has awesome quality and features. I used the galaxy AI to fix a paper I was writing. I love how easy it was to use. I have been buying samsung phones as long as they have been being made. I love them
Value
5
Response from Samsung USBy R&R, May 13, 2026
Hola Tarasa,
Thank you for your continued support of Samsung devices. We enjoy hearing how helpful Galaxy AI has been for your everyday tasks, such as writing and editing. The Galaxy Z Fold7 combines powerful features with a smooth user experience that seamlessly fits into daily life. We appreciate your feedback, especially knowing how your device is enhancing your life. Thank you for taking the time to share your thoughts and for choosing Samsung as your preferred brand.
-Ty
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Thank you for your continued support of Samsung devices. We enjoy hearing how helpful Galaxy AI has been for your everyday tasks, such as writing and editing. The Galaxy Z Fold7 combines powerful features with a smooth user experience that seamlessly fits into daily life. We appreciate your feedback, especially knowing how your device is enhancing your life. Thank you for taking the time to share your thoughts and for choosing Samsung as your preferred brand.
-Ty
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Written by a customer while visiting Samsung US