Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(5,769 Reviews)
Rating breakdown 5,769 reviews
5 Stars
4,785
4 Stars
703
3 Stars
149
2 Stars
41
1 Star
91
87%of customers recommend this product.
(
640 out of
734)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Sleek and big
on April 27, 2026
Posted by: BentleyB
[This review was collected as part of a promotion.] This device is so sleek and big at the same time. I don't ever use my laptop anymore because I can do everything from this phone. I have been in the Cellular business for 30 years this is by far the coolest design and functionality I've ever seen or used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Getting to know this amazing device
on April 27, 2026
Posted by: artyfish
[This review was collected as part of a promotion.] Recently updated my phone after too many years with my previous phone - Samsung make great phones so its rare that I need to change the one I have!
This new Fold 7 is amazing!
I use it for work and entertainment. The large screen makes using apps so much easier. And then I switch over and start streaming a movie or show! The screen is receptive to touch and the processor is quick and reliable. I can't believe phones have come so far! My poor tablet sits at home, now! I no longer need to carry both it and my phone!
The Fold 7 was a great purchase at a reasonable price, truthfully, a bargain for the value and functionality it provides.
I can't wait to uncover all the other features in my new phone, then I'll start experimenting with the new Galaxy AI, to see how that fills both my productivity and my entertainment needs.
Thank you, Samsung...I shouldn't have waited so long!
This new Fold 7 is amazing!
I use it for work and entertainment. The large screen makes using apps so much easier. And then I switch over and start streaming a movie or show! The screen is receptive to touch and the processor is quick and reliable. I can't believe phones have come so far! My poor tablet sits at home, now! I no longer need to carry both it and my phone!
The Fold 7 was a great purchase at a reasonable price, truthfully, a bargain for the value and functionality it provides.
I can't wait to uncover all the other features in my new phone, then I'll start experimenting with the new Galaxy AI, to see how that fills both my productivity and my entertainment needs.
Thank you, Samsung...I shouldn't have waited so long!
Value
4
Response from Samsung USBy R&R, May 5, 2026
Hi artyfish,
It seems like the Galaxy Z Fold 7 is becoming your preferred device for both work and entertainment. The large display, combined with smooth performance, truly enhances your experience with apps and media throughout the day. It's fantastic to hear that it is replacing multiple devices for you. Thank you for being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
It seems like the Galaxy Z Fold 7 is becoming your preferred device for both work and entertainment. The large display, combined with smooth performance, truly enhances your experience with apps and media throughout the day. It's fantastic to hear that it is replacing multiple devices for you. Thank you for being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device! And do many options!
on April 27, 2026
Posted by: Taylor
[This review was collected as part of a promotion.] This a great folding device! This is my fourth fold from Samsung. I've used folds from other companies and this among the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
First Android after 10 plus years of iPhones
on April 27, 2026
Posted by: Hiram1079
[This review was collected as part of a promotion.] Overall, I am very pleased with the z fold seven. I am still learning how to properly use it as I have been using a different IOS for quite a while. The transition to Android has been seamless. The phone screen is amazing.The quality of the phone calls is above my expectations. The sharp edges are good, but it's not something that I am used to. I am very pleased at how well it works with microsoft products, as I am very pleased with how well the websites and all my bookmarks are transferred over onto my phone. I am still learning how to use a I.But so far, it's been pretty interesting.
Value
4
Response from Samsung USBy R&R, May 5, 2026
Hello Hiram1079,
It's wonderful to hear that your transition to the Galaxy Z Fold 7 has been so smooth. Switching from another platform can take time, but the display quality and overall performance are already making a strong impression. Its integration with your everyday tools really enhances the experience. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's wonderful to hear that your transition to the Galaxy Z Fold 7 has been so smooth. Switching from another platform can take time, but the display quality and overall performance are already making a strong impression. Its integration with your everyday tools really enhances the experience. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's mindblowing technology to make my home, home.
on April 27, 2026
Posted by: Homie2selfie
[This review was collected as part of a promotion.] I find time for photography, movies, music and games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So Light! and Thin!
on April 27, 2026
Posted by: MattieD
[This review was collected as part of a promotion.] This phone is great for me, as my vision is compromised and the larger viewing is key to an enjoyable and productive experience.
Galaxy Ai is a great accessibility asset, as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid construction, great features
on April 27, 2026
Posted by: Creira
[This review was collected as part of a promotion.] The size, and weight if the device is fantastic. The phone is solidly conducted and a joy to use. Must of the Galaxy AI features, especially in OneUI 8.5 are pretty fantastic. The only two downsides are the cost and the battery life. Although battery life has been improved with OneUI 8.5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super thin. Better then the fold 5 by far
on April 27, 2026
Posted by: Dreamerjf7
[This review was collected as part of a promotion.] I use galaxy AI for everything when I need assistance. I get help finding things and get reviews on items that interest me. My Galaxy fold 7 is so much better then the 5 and I am hoping that the fold in the middle never returns as it did with the fold 5. I am thinking about getting a new wearable so I can use galaxy AI on it as well as I currently have the wearable 4 only but it still works great as the day I bought it a few years ago. I am on temp disability so I can't afford the watxh yet but one day I will.
Value
5
Written by a customer while visiting Samsung US