Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(5,770 Reviews)
Rating breakdown 5,770 reviews
5 Stars
4,786
4 Stars
703
3 Stars
149
2 Stars
41
1 Star
91
87%of customers recommend this product.
(
640 out of
734)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Fast and reliable
on April 27, 2026
Posted by: M45t3rp
[This review was collected as part of a promotion.] This device is the best in my opinion. I had the last version but once I was outside of samsung warranty the inside screen went black. It's like they know the fail time for these things. I have the yearly warranty and so far so good. I would try the trifold but I fear would be too bulky.galaxy AI is also a nice touch. It is good at picking up my words when I think I slurred lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fodo 7 is the best yet
on April 27, 2026
Posted by: DjtheD
[This review was collected as part of a promotion.] Just got my hands on the Galaxy Fold 7 and it’s easily the best one yet. Samsung Galaxy Z Fold 7 nailed it with this version—wider, thinner, and finally feels like the design has matured.
The wider front screen makes everyday use way more natural, and when you open it up, it’s still that full tablet experience but cleaner and more refined. It doesn’t feel bulky like some of the earlier folds—this one actually feels like something you can daily without compromise.
I’ve gone through a lot of Galaxy devices over the years, and this is hands down my favorite so far. If this is where foldables are headed, they’re finally hitting their stride.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Slight design change makes a difference!
on April 27, 2026
Posted by: junkheadINC
[This review was collected as part of a promotion.] They widen the folded screen and made it easier to hold in the hand.
The ability to handle anything in mutiapp.
I use this as my work and personal phone.
It is an excellent work phone for Excel documents and more!
The ability to handle anything in mutiapp.
I use this as my work and personal phone.
It is an excellent work phone for Excel documents and more!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The fold 7 is a very good device overall.
on April 27, 2026
Posted by: Nightwatcher
[This review was collected as part of a promotion.] The primary issue is that it over heats easily and stops multi tasking such as listening to a book or watching a video while using maps. I do not use galaxy Ai very much so have nothing positive or negative to say about.
Value
4
Response from Samsung USBy R&R, May 13, 2026
Good day Nightwatcher,
Thank you for sharing your experience with the Galaxy Z Fold7. One of the standout features of the Fold experience is the ability to multitask across apps, entertainment, and navigation. Feedback like yours is valuable as it highlights what matters most in daily use.
If you notice that your phone is getting warm while listening to an audiobook and using GPS, it’s likely due to both tasks being processor-intensive. Your GPS is utilizing Bluetooth, and your audiobook is probably streaming from cloud services, which together can cause your phone to run warmer than usual.
To keep your phone performing at a functional temperature, consider closing any background apps that you are not using. You can also go to "Device Care" in your Settings to check your battery usage and make necessary adjustments. Additionally, more information on keeping your device from overheating will be linked below. It's just a matter of finding what works best for you.
Thank you for your review, and for choosing Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/>
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. One of the standout features of the Fold experience is the ability to multitask across apps, entertainment, and navigation. Feedback like yours is valuable as it highlights what matters most in daily use.
If you notice that your phone is getting warm while listening to an audiobook and using GPS, it’s likely due to both tasks being processor-intensive. Your GPS is utilizing Bluetooth, and your audiobook is probably streaming from cloud services, which together can cause your phone to run warmer than usual.
To keep your phone performing at a functional temperature, consider closing any background apps that you are not using. You can also go to "Device Care" in your Settings to check your battery usage and make necessary adjustments. Additionally, more information on keeping your device from overheating will be linked below. It's just a matter of finding what works best for you.
Thank you for your review, and for choosing Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/>
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing, fun device
on April 27, 2026
Posted by: Robbie
[This review was collected as part of a promotion.] Love this phone, it does everything so well, from Galaxy AI to Media to regular phone usage. And Samsung nailed it out of the park. Ive had a few foldable Galaxys before and they were always cool but too big. This thing is the size of a regular phone when folded, and then a full on tablet when opened, and its truly incredible they can make this so thin and light.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good product
on April 27, 2026
Posted by: 042272
[This review was collected as part of a promotion.] This its a awsome phone recomended very usefull practical
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The future is here!!
on April 27, 2026
Posted by: COgolfer
[This review was collected as part of a promotion.] A phone and a tablet at the same time!! The perfect device. You definitely need this!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever
on April 27, 2026
Posted by: jcp01711
[This review was collected as part of a promotion.] The Galaxy Z7fold is absolutely the best phone that not only have I ever owned, but the best I've ever tested!! Between these easy to maneuver front screen on the Z7fold, to the 8" screen when you open it up is amazing!! Big enough to watch videos or TV or even play games!! This phone is so easy to learn and so many things you can do with it. I'd say I use both screens bout 50%-50% pending where I'm at. And the accessories for this phone are amazing! Do ya want to impress someone? Open this phone infront of them and watch their eyes!!!
Value
5
Written by a customer while visiting Samsung US