Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,315 Reviews)
Rating breakdown 7,315 reviews
5 Stars
6,021
4 Stars
956
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Amazing product enough to make you give up apple
on August 19, 2025
Posted by: TRAVELERS42
[This review was collected as part of a promotion.] I love using this device to draw, its super portable and adjusts well with the software. A good substitute for bulky tablets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Samsungs Galaxy Z Fold 7 - Terrible
on August 19, 2025
Posted by: Jbuck25
[This review was collected as part of a promotion.] I have used Samsung phones since the Note. I use my phone primarily for work so the large screen was the main reason for choosing the Z Fold7.
My first disappointment came when I realized that the Z Fold7 did not support the S Pen.
The next disappointment came when I had to keep the phone plugged in or the battery would drain extremely quick.
Galaxy AI is way overrated. AI does offer some nice features but most aspects of AI are gadgets that most users won't use.
For a phone that cost as much as the Z Fold7 you would expect so much more. By the S25 instead. Much better phone.
My first disappointment came when I realized that the Z Fold7 did not support the S Pen.
The next disappointment came when I had to keep the phone plugged in or the battery would drain extremely quick.
Galaxy AI is way overrated. AI does offer some nice features but most aspects of AI are gadgets that most users won't use.
For a phone that cost as much as the Z Fold7 you would expect so much more. By the S25 instead. Much better phone.
Value
1
Response from Samsung USBy R&R Team, August 20, 2025
Thank you for your thoughtful review of the Galaxy Z Fold7, J Buck! We’re glad to see that you like the S25, but we believe the Z Fold7 has some fantastic features that you’ll really enjoy. While the S Pen is a valuable part of our Galaxy lineup, our main focus with this latest iteration was to create the lightest and thinnest Galaxy Z series experience possible. Maximizing portability was key, ensuring you can easily carry your device while still enjoying powerful capabilities. We also recommend checking out the links attached for tips on enhancing your battery life, like using features such as Device Care. If you have any further questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my Z Fold 7
on August 19, 2025
Posted by: AurieMe2
[This review was collected as part of a promotion.] I took my new Z fold to the Chris Brown concert at Raymond James Stadium and I was afraid my phone will not meet my expectations, but I was in shocked because it did. The video clips I took were amazing and therefore I'm pleased with my new purchase. Originally I purchased this phone to read books but when I took it to the concert I became concern because at that moment I wanted my S24 back but not anymore, I'm in love with my new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why didn't I switch earlier?!
on August 19, 2025
Posted by: KittieCat102
[This review was collected as part of a promotion.] This is my first folding phone and I can't believe that it took me this long to make the switch. The Z Fold 7 is the perfect phone for multitasking. Whether it's watching a movie and browsing the web or inputting data o to spreadsheets; this phone makes everything so much easier. When the phone is open, the screen is the perfect size for watching movies, TV shows or reading a book. When the phone is folded its the perfect size for casual web browsing. As someone with small hands, it's much easier to use one handed. I really should have made the switch sooner.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The andriod fold 7 the future of phones
on August 19, 2025
Posted by: TonyC95
[This review was collected as part of a promotion.] The Android Fold 7 is a refined foldable with a durable design, vibrant display, powerful performance, upgraded camera, and optimized software, offering an exceptional user experience and all-day battery life.
The Android Fold 7 is a triumph of engineering and design. It addresses many of the shortcomings of previous foldables, offering a refined and polished experience. While the price is still premium, the Fold 7 justifies it with its innovative features, stunning display, and exceptional performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better one so far
on August 19, 2025
Posted by: Ninabranco1975
[This review was collected as part of a promotion.] Simply the best! Screen is larger, phone is lighter and slimmer, fits better in my hands. Image ir wonderful, pictures fantastic! Totally worth!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing screen experience
on August 19, 2025
Posted by: DEHZFold7
[This review was collected as part of a promotion.] The Samsung Z Fold 7 is an absolute game-changer! I've been a fan of the foldable line since the beginning, and this device is the pinnacle of the series. The screen is perfect for everything, from catching up on movies and sports to a quick game session while on the go. The size is also a massive advantage for my work and school routines, making multitasking so much easier.
But what truly sets this device apart is the Galaxy AI features. The new AI capabilities have completely streamlined my daily routine. The smart photo editing tools are fantastic, and the real-time translation makes travel so much less stressful. It's not just a phone; it's a productivity powerhouse that seamlessly integrates into every part of my life. I also made sure to upload a video to get that extra entry. If you're looking for the ultimate phone experience, this is it.
But what truly sets this device apart is the Galaxy AI features. The new AI capabilities have completely streamlined my daily routine. The smart photo editing tools are fantastic, and the real-time translation makes travel so much less stressful. It's not just a phone; it's a productivity powerhouse that seamlessly integrates into every part of my life. I also made sure to upload a video to get that extra entry. If you're looking for the ultimate phone experience, this is it.
I do miss the s-pen, it was a.large part of my work stream. And I with the cameras were as good as my Pixel 9 Pro XL. But other than that this phone is untouchable!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Such a greatt phone all day long
on August 19, 2025
Posted by: ALPHAJAY
[This review was collected as part of a promotion.] Great AI features and never thought that samsung would get to these details, samsung is taking over the cell phone market eventually, great durable phones with high end technology
Value
5
Written by a customer while visiting Samsung US