Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(5,770 Reviews)
Rating breakdown 5,770 reviews
5 Stars
4,786
4 Stars
703
3 Stars
149
2 Stars
41
1 Star
91
87%of customers recommend this product.
(
640 out of
734)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
4
Issues with the ZF7
on April 27, 2026
Posted by: ChefDutch
[This review was collected as part of a promotion.] Not having the UDC and Spen is a bummer since I've been buying foldables since the ZF3. The Telephoto camera is terrible even using AI doesn't improve the experience. I'd rather have the inner camera gone if you aren't using the UDC or moved into the corner of the phone. I'd also like the outer screen to be a little wider (not shorter). The camera bumps on the back need to be horizontal not vertical it's hard for magsafe charging and the phone needs to have internal magnet so cases are not needed. IP68 would be nice.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI Makes This Phone Stand Out
on April 27, 2026
Posted by: TechNJUser
[This review was collected as part of a promotion.] This Samsung device has been excellent for everyday use, from work and streaming to photos and multitasking. Performance is fast, battery life is dependable, and the display looks amazing.
What really stands out is Galaxy AI. I use Galaxy AI features for productivity, convenience, and everyday tasks, and they make the phone feel smarter and more helpful. Galaxy AI adds a new level of functionality that improves the overall experience.
The camera quality is excellent, the phone feels premium, and everything runs smoothly. Between the performance, design, and Galaxy AI features, this has been one of the best devices I’ve used. I would highly recommend it.
What really stands out is Galaxy AI. I use Galaxy AI features for productivity, convenience, and everyday tasks, and they make the phone feel smarter and more helpful. Galaxy AI adds a new level of functionality that improves the overall experience.
The camera quality is excellent, the phone feels premium, and everything runs smoothly. Between the performance, design, and Galaxy AI features, this has been one of the best devices I’ve used. I would highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the Z fold I will never get a different pho
on April 27, 2026
Posted by: Jonesgirl
[This review was collected as part of a promotion.] I use my phone for work and it takes beautiful pictures and I can do alot of things with my phone and I love the fact that I can write on my phone there are so many things I can do with the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Everything except battery and pen
on April 27, 2026
Posted by: Bearman77
[This review was collected as part of a promotion.] This is a great phone I've had several fold phones in the past that never lived up to the idea of the foldable phone. this one does it truly is a game changer. I dislike though how it does not have an S-Pen functionality built in and the battery life is still pretty weak. fix those two things and it's the perfect phone
Value
4
Response from Samsung USBy R&R, April 30, 2026
Hey there Bearman77,
The Galaxy Z Fold7 is really evaluating user’s day to day and we are thrill it is fitting seamlessly into your daily routine. Samsung Galaxy phones come with settings and features to help you monitor and extend your device's battery life. Keep tabs on battery performance and use power saving modes when needed to get the most out of your battery life. Please check out the link provided below for tips on how to optimize your device’s battery for the best and most optimal performance.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold7 is really evaluating user’s day to day and we are thrill it is fitting seamlessly into your daily routine. Samsung Galaxy phones come with settings and features to help you monitor and extend your device's battery life. Keep tabs on battery performance and use power saving modes when needed to get the most out of your battery life. Please check out the link provided below for tips on how to optimize your device’s battery for the best and most optimal performance.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone minus one thing
on April 27, 2026
Posted by: ApplesAreGross
[This review was collected as part of a promotion.] I love this phone. The features are great and the Galaxy AI is better than others I've used. The phone has had no issues at all. Rated it 4 out of 5 which really should be 4.5 out of 5. Only deducting half a point since there was no stylus released for it like there was on the previous model.
Value
4
Response from Samsung USBy R&R, May 6, 2026
Hello there,
Thank you for sharing your experience with the Galaxy Z Fold 7. The premium design, immersive display, and Galaxy AI features make the Z Series lineup exceptional for both productivity and entertainment. Your feedback regarding stylus support is greatly appreciated. Thank you for being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold 7. The premium design, immersive display, and Galaxy AI features make the Z Series lineup exceptional for both productivity and entertainment. Your feedback regarding stylus support is greatly appreciated. Thank you for being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Nce picture and phone
on April 27, 2026
Posted by: 6Sixtynin9
[This review was collected as part of a promotion.] Big screen is always nice, one that folds in half is especially nice. I was worried about if I would see the crease in the middle of the phone screen but I do not. Picture is really nice and clear. The sound and battery life is a bit disappointing.
Value
4
Response from Samsung USBy R&R, April 30, 2026
Hi there 6Sixtynin9,
Thank you for sharing your experience with the Galaxy Z Fold7. The large foldable screen significantly enhances the viewing experience. The Galaxy Z Fold7 is designed to provide clear visuals and immersive sound, making every day content more enjoyable. We appreciate you being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. The large foldable screen significantly enhances the viewing experience. The Galaxy Z Fold7 is designed to provide clear visuals and immersive sound, making every day content more enjoyable. We appreciate you being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love the upgraded features from the S6
on April 27, 2026
Posted by: Squints85
[This review was collected as part of a promotion.] Galaxy AI is an amazing feature
I expect great things from the fold and look forward to getting the S8 or even the trifold. I use my phone all the time for streaming and even has come in handy for teaching classes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
ZFOLD 7 reviewc
on April 27, 2026
Posted by: Chrishjokbcdr
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold7 pushes foldable technology further into the mainstream with a design that feels more refined and practical than previous generations. Its slimmer, lighter build immediately stands out, making it far more comfortable to use daily compared to earlier Fold devices. When closed, the cover display feels closer to a traditional smartphone, while unfolding reveals a large, immersive screen that is excellent for multitasking, media consumption, and productivity.
Performance is a major strength. Powered by a next-generation Snapdragon processor, the Fold7 handles demanding apps, gaming, and multitasking with ease. Switching between multiple apps on the expansive inner display feels smooth and intuitive, and the software experience has clearly matured to take advantage of the larger screen. Battery life is also reliable, lasting through a full day of moderate to heavy use.
The camera system delivers solid results, especially in good lighting, and is more than capable for everyday photography. While it may not fully replace top-tier camera-focused phones, it performs consistently well across most situations.
However, the Fold7 is not without compromises. The lack of S Pen support may disappoint long-time Samsung users who valued that feature. Additionally, durability concerns, while improved, are still something to consider with any foldable device.
Overall, the Galaxy Z Fold7 is an impressive blend of innovation and usability.
Performance is a major strength. Powered by a next-generation Snapdragon processor, the Fold7 handles demanding apps, gaming, and multitasking with ease. Switching between multiple apps on the expansive inner display feels smooth and intuitive, and the software experience has clearly matured to take advantage of the larger screen. Battery life is also reliable, lasting through a full day of moderate to heavy use.
The camera system delivers solid results, especially in good lighting, and is more than capable for everyday photography. While it may not fully replace top-tier camera-focused phones, it performs consistently well across most situations.
However, the Fold7 is not without compromises. The lack of S Pen support may disappoint long-time Samsung users who valued that feature. Additionally, durability concerns, while improved, are still something to consider with any foldable device.
Overall, the Galaxy Z Fold7 is an impressive blend of innovation and usability.
Value
5
Written by a customer while visiting Samsung US