Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,316 Reviews)
Rating breakdown 7,316 reviews
5 Stars
6,021
4 Stars
957
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Great Product
on August 20, 2025
Posted by: Btasty
[This review was collected as part of a promotion.] Able to convert from phone to tablet in one and not carry 2 products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Invention.
on August 20, 2025
Posted by: Galaxynymph
[This review was collected as part of a promotion.] I bought this phone and I feel like it's one of the greatest inventions. Not to mention the features like AI which is phenomenal. The movie quality when watching movies is awesome with the widescreen view. The sound the picture quality everything. There is also an option to buy the gaming accessories to attach to the phone and turn it into a handheld gaming machine in your hand. I give this phone 10 stars. I just love everything about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bye Bye Apple!
on August 20, 2025
Posted by: Bnoles834
[This review was collected as part of a promotion.] First off, I have been an apple user since 2009. This phone caught my eye in multiple Tik Toks and I just thought I had to give it a shot. Words cannot describe this phone on how great it is. The multi tasking, the display, overall a 10/10. I can admit I miss FaceTime from iPhone but Google meets is working just as fine. I will say I will not be switching back to apple even though my wife almost left me for the switch.... WORTH IT! Also just got the Watch8 and what a gorgeous watch... It is far better than my apple watch. The battery life, and the display blown the apple watch out of the water! Anyways, I highly recommend the Fold7 and the Watch 8 for anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone & great 200 megapixel camera. Finally.
on August 20, 2025
Posted by: Joshie
from St. Louis Missouri
Expertise:Intermediate
I upgraded from the fold 5 and I love this purchase. It's been amazing to see Samsung refine the z-fold series over the years to what I think is perfection. The main sensor being up to 200 megapixels is a godsend but the other cameras do need an upgrade. That's my only complaint and it is a small one. When the phone is closed it feels like using a normal slab phone and it's refreshing to open to that beautiful 8 inch display. Would highly recommend.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Fold From Samsung
on August 20, 2025
Posted by: MrRC1985
[This review was collected as part of a promotion.] Have a larger front screen has really set this device to be one of the best flagship devices. I loved my fold 5 but this one is definitely the best one. Also the Galaxy AI with Generative edit takes pictures to a new level of creativity. I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not impressed
on August 20, 2025
Posted by: Josh
from Colorado
Expertise:Expert
I'll start out by saying the features are great but the product design is flawed. I wish I hadn't traded my fold 6 for this. For some reason the inner fold screen protector gets little dents in it from just dust specs. I keep my phone clean as I can. I wipe down with a clean microfiber cloth my fold screen a few times a day. Barely any dust on the inner screen and Ive had it for 3 weeks it has 30-50 tiny little dimples on the screen from dust. I had a fold 4 for 2+ years and a fold 6 for a little over a year never had a single issue like this. I don't know if they used a softer material for the inner screen protector or what but im probably done getting these models now. Maybe mine is a fluke issue but im super unhappy with it I never even use the fold screen now because it gets so easily messed up. I would avoid and stick with the fold 6. I'll try and add a photo if I can borrow another phone with a good enough camera.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 21, 2025
It's great to hear from you, Josh! Thank you for your feedback on the Galaxy Z Fold7! We take our customers' experiences very seriously, and we want to assure you that all Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. If you're considering additional protection, we also offer Samsung Care+ for eligible devices, which provides extended support and peace of mind. You can enroll eligible mobile devices on Samsung.com at the time of purchase or within 60 days of purchase at samsungcareplus.com. To assist you better, we’d love to gather some additional information about your experience. Please feel free to reach out to us directly at Samsung Support, and we’ll do our utmost to provide the best assistance possible. Your satisfaction is our priority! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Foldable Device
on August 20, 2025
Posted by: LuisDko9
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is an amazing device that truly stands out. The large inner display is perfect for multitasking, watching videos, and browsing, while the cover screen is very practical for quick use. Performance is smooth and fast, even when running several apps at once. The cameras deliver sharp and clear photos, and the design feels premium and durable. Battery life is reliable and lasts through the day with no issues. Overall, it is a powerful and versatile phone that makes productivity and entertainment much more enjoyable. Highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product looks great
on August 20, 2025
Posted by: BlissfullyCrowned144
[This review was collected as part of a promotion.] I use all devices for any and all services provided to me
Value
4
Written by a customer while visiting Samsung US