Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(5,770 Reviews)
Rating breakdown 5,770 reviews
5 Stars
4,786
4 Stars
703
3 Stars
149
2 Stars
41
1 Star
91
87%of customers recommend this product.
(
640 out of
734)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Simply Wonderful!
on April 27, 2026
Posted by: MontRoyal
[This review was collected as part of a promotion.] Samsung has gone the extra mile by making it comfortable for my pockets money-wise and for pocket to fit in literally. The digital display is smooth, crisp and making photos look so professional. A+rating, a complete 10 out of 10. I would highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wish it had some of the new features
on April 27, 2026
Posted by: Oluvher
[This review was collected as part of a promotion.] I've had this device since it came out so far its been great. I'm still learning more about the device. There are some new features I wish they would push from the updates but I understand the logic. The slim design is like no other. I see that other devices are trying to be similar but cant come close.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone, soany options for use.
on April 27, 2026
Posted by: Beast393
[This review was collected as part of a promotion.] I have just begun to use the Galaxy AI functions. I can open and use as a tablet, play games on a bigger screen edit pictures. Then close and use as a normal phone two different operating systems. Great clear calls awesome pictures wireless charging. This phone has all the bells and whistles you will ever need and can enjoy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Very bad reception
on April 27, 2026
Posted by: Kiddok
[This review was collected as part of a promotion.] Lot of issue screen dent, battery died quick as well as get hot. Poor network signal, screen open and close make noise,very hard to hold there is no hold points. Key board very small
Slippery, no mag safe charge or magnet mount no good front screen cover
Slippery, no mag safe charge or magnet mount no good front screen cover
Value
1
Response from Samsung USBy R&R, April 28, 2026
Hi Kiddok,
Thank you for sharing your insights. You have provided a detailed overview of your experience with the Galaxy Z Fold 7. Foldable devices are designed to offer a large, immersive display and flexible usage across various tasks. Your feedback highlights important aspects such as comfort, performance, and daily usability.
If your screen is dented, we have partnered with uBreakiFix as an authorized repair location where you can take your phone for evaluation. Please note that if the dent is near the antenna, it may cause intermittent signal concerns.
For better MagSafe charging and improved grip, we recommend considering a case for your device. We would love to help you further with your experience, so please reach out to our Samsung Support Team for additional assistance. Thank you for your review and for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your insights. You have provided a detailed overview of your experience with the Galaxy Z Fold 7. Foldable devices are designed to offer a large, immersive display and flexible usage across various tasks. Your feedback highlights important aspects such as comfort, performance, and daily usability.
If your screen is dented, we have partnered with uBreakiFix as an authorized repair location where you can take your phone for evaluation. Please note that if the dent is near the antenna, it may cause intermittent signal concerns.
For better MagSafe charging and improved grip, we recommend considering a case for your device. We would love to help you further with your experience, so please reach out to our Samsung Support Team for additional assistance. Thank you for your review and for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 27, 2026
Posted by: SinisterJokezz
[This review was collected as part of a promotion.] Amazing phone such an eye catcher and full of features. Still getting used to it 😆
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever had!
on April 27, 2026
Posted by: Bjm056
[This review was collected as part of a promotion.] Best phone I have ever owned, that way Galaxy AI is embedded into the phone is just beyond imagination, from the weather app, through calls, notes and the things we are able to do in the Gallery app to make our lives easier and more productive at the same time is PEAK with capital letters, and wher opened those 8 inches let you take multi-tasking to another new level, never goinc back to bar phone, foldables are really polished and Samsung Galaxy Z Fold 7 is the most refined, reliable and powerful foldable
phone ever.
phone ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Z Fold 7 Review
on April 27, 2026
Posted by: Nandoprz007
[This review was collected as part of a promotion.] After spending some time with the Galaxy ZFold 7, it feels like Samsung finally figured out what this phone should be. It's an actual, practical day-to-day device.
The design is beautiful, super thin and lightweight. When closed, it feels like a normal phone. The screen is usable, wider and more natural to type on. The big inner display is perfect for multi tasking, watching content or working. I'm currently a graduate student and a professional and I'm able to use this device for both purposes with ease and it makes it a lot easier than carrying around a phone, tablet, computer and chargers and cables for each one. Performance is top tier. It feels smooth and fast.
My only complaint is the battery. I find myself charging this phone way too often which is at times, a hindrance considering I might have to be on the move. Charging speeds are also lacking and I wish it would have a faster charge time.
While I don't particularly mind not having Spen support, I feel like if it did, it would improve the value and productivity of the device.
Overall, this is a good phone that meets all of my needs and I would definitely recommend it.
The design is beautiful, super thin and lightweight. When closed, it feels like a normal phone. The screen is usable, wider and more natural to type on. The big inner display is perfect for multi tasking, watching content or working. I'm currently a graduate student and a professional and I'm able to use this device for both purposes with ease and it makes it a lot easier than carrying around a phone, tablet, computer and chargers and cables for each one. Performance is top tier. It feels smooth and fast.
My only complaint is the battery. I find myself charging this phone way too often which is at times, a hindrance considering I might have to be on the move. Charging speeds are also lacking and I wish it would have a faster charge time.
While I don't particularly mind not having Spen support, I feel like if it did, it would improve the value and productivity of the device.
Overall, this is a good phone that meets all of my needs and I would definitely recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z-Fold 7: The Upgrade That Was Needed!!
on April 27, 2026
Posted by: BilliamB
[This review was collected as part of a promotion.] I am a long time Fold user and loved my Z-Fold 4... It served me well.
The Z-Fold 7 is such a night & day MASSIVE UPGRADE in every perceive able way!
I'm not embarrassed of the pictures I'm taking now that I have the 200mp and 50mp cameras along with significantly upgraded Galaxy Ai support for editing... I swear it's magic!
It's almost half the thickness of my Fold 4 without loosing virtually any battery life and gaining a usable outside screen and a larger folded screen!
I look forward to keeping this phone for the foreseeable future!
Value
5
Written by a customer while visiting Samsung US