Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(6,633 Reviews)
Rating breakdown 6,633 reviews
5 Stars
5,483
4 Stars
834
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Honest review from a iPhone user
on July 26, 2025
Posted by: Mario
Expertise:Beginner
First off, let’s talk about the common complaints. From what I’ve seen, there are really only two major issues people bring up: the lack of S Pen support and the fact that Samsung used the same battery as last year’s model. Most of the other reviews don’t even relate to the phone itself.
I can understand the frustration around the S Pen—it would’ve been nice if the phone supported it, especially at this price point. But personally, I don’t think it’s a big deal. If you really need one, you can always use an aftermarket pen. Now, as far as the battery goes, yes, they should’ve upgraded it. But to be honest, the performance is still impressive. I streamed for about eight hours straight with the phone fully unfolded and still had around 40% battery left before plugging it in. That’s better than what I’ve seen from my iPhone.
The 120Hz refresh rate is smooth, the speaker quality is great for such a thin device, and the phone feels surprisingly durable for a foldable. One thing I appreciate is that they removed the under-display camera. You don’t even notice a camera hole now, and you get slightly better image quality in return.
All in all, I’m really happy with the phone. I think anyone spending more than $400 should definitely get insurance, especially with a foldable screen. If anything happens, having that coverage makes replacing or repairing it way easier.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Had very convenient software and great quality!
on July 27, 2025
Posted by: Cdxp0097
[This review was collected as part of a promotion.] Great for anything and everything loved the screen size and quality and speed 10 out of 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on July 27, 2025
Posted by: JU1CYJAK3
[This review was collected as part of a promotion.] Very smooth and easy to navigate. Wish the s pen was compatible, and if it means being sacrificed for a thinner and lighter device for now then yes! Regardless, definitely recommend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So far it’s been great!
on July 27, 2025
Posted by: Longwaldo
Expertise:Intermediate
No issues , works flawlessly. First folding phone but has surpassed my expectations.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone still learning the ropes!
on July 27, 2025
Posted by: Lang41
[This review was collected as part of a promotion.] The new fold is slim and sexy! I have been waiting for a while to get one but this phone is the one I have been waiting for! I recommend this phone to everyone. The battery life is great and love the big screen. The galaxy ai is amazing as well. It does everything well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product hands down I'll buy another one
on July 28, 2025
Posted by: Travdagamer
[This review was collected as part of a promotion.] I got this phone because I’m a gamer, and it does everything I need—and more. I watch a lot of YouTube videos, and it’s super convenient to just open my phone instead of grabbing a tablet. Whether I’m gaming or watching content, it handles everything smoothly. Definitely worth it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy heart ❤️
on July 28, 2025
Posted by: Shahje
[This review was collected as part of a promotion.] This galaxy brings you new designs and new felling to touch the fold 7. Imagine you holding something that you naver Imagine in your life. I had the best feeling ever in my life to hold on my glory in my hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is finally swimming with the big sharks!
on July 28, 2025
Posted by: Jetman5843
[This review was collected as part of a promotion.] This device is finally what I have wanted a foldable device to be:
1.- The fold 7 is unbelievably thin! Love that it is as thin as an S25 ultra.
2.- The outer screen finally feels like a real phone. Love that it is taller as well.
3.- Glad they finally upgraded the camera to a 200MP shooter.
4.- The inner screen is bigger and has a much smaller crease. The picture quality of the inner screen is very nice as well.
5.- This phone is very light. Weighs less than the S25 Ultra. This Fold phone is making it feel like you no longer have a brick in your pocket when carrying around a foldable device.
6. There is barely any hinge on this thing. Made it much thinner than previous versions.
7.- Samsung has the best folding phone software, hands down. one UI blows all other software makers away.
1.- The fold 7 is unbelievably thin! Love that it is as thin as an S25 ultra.
2.- The outer screen finally feels like a real phone. Love that it is taller as well.
3.- Glad they finally upgraded the camera to a 200MP shooter.
4.- The inner screen is bigger and has a much smaller crease. The picture quality of the inner screen is very nice as well.
5.- This phone is very light. Weighs less than the S25 Ultra. This Fold phone is making it feel like you no longer have a brick in your pocket when carrying around a foldable device.
6. There is barely any hinge on this thing. Made it much thinner than previous versions.
7.- Samsung has the best folding phone software, hands down. one UI blows all other software makers away.
Highly recommend this device to folding phone enthusiasts.
Value
5
Written by a customer while visiting Samsung US