Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(6,633 Reviews)
Open Ratings Snapshot
Rating breakdown 6,633 reviews
5 Stars
5,483
4 Stars
834
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product. 
(
651 out of 748
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
4 out of 5
4
love the phone
on June 1, 2026
Posted by: David
Verified Purchase:Yes
Battery? no good won't last 10 hr. only made for white collar people. im in construction and can't get it damaged. So need a better device to run my business and work.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z-fold 7 top notch 10 out of 10
on June 1, 2026
Posted by: Kewlasskidd
[This review was collected as part of a promotion.] Probably one of the best phones that I've ever owned minus one tiny setback with the case on the phone it's a little difficult to touch the number one on the keyboard if you have fat fingers like me and the power button fingerprint scanner is a little difficult but not impossible that's the only setback I have with it other than that the phone is awesome refresh rate is impeccable partnered with Galaxy AI to display is immersive would definitely recommend this phone to anyone looking for a phone / tablet per se amazing all the way around.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This device performs exactly as advertised.
on June 4, 2026
Posted by: PerformanceNeverFolds
[This review was collected as part of a promotion.] The AI functionality is beyond helpful. It is user friendly and with proper prompting what is does is unlimited.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung for LIFE
on June 7, 2026
Posted by: ElegantChef
[This review was collected as part of a promotion.] My phone changed my life in several ways...
With the Fold, I don't need a tablet. Its all in one. When I would get a new phone, in the past, I would buy a Tablet as well.
I love the AI features! Right at the tip of my fingers. Accurate and easy to use. AI prompting is something I have been learning over the last 6 months.
It is a smaller computer in my hands. I do everything on it using the Samsung apps and downloading the others I need to make my life so much simpler. I have the newest watch as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has amazing features and great screen
on June 15, 2026
Posted by: Dubs303
[This review was collected as part of a promotion.] Galaxy ai has made it super easy to find all kinds of features on my phone and everything out there. Probably they best Samsung phone i have ever had! Samsung never lets me down
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AWESOME Phone
on June 17, 2026
Posted by: MrMacattack
[This review was collected as part of a promotion.] We bought this phone for my husband when we were due for an upgrade... He absolutely loves it! He likes to game and the HUGE screen is not only a plus for that, but also for streaming videos and movies clearly! We were worried it would eventually "wear" down the middle where it folds, but nope! (you can use screen protectors!)
Our favorite little bonus is the Galaxy AI feature! You can do so many things, but our favorite is to circle an object on the screen and it will FIND what it is!! It's amazing!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Fold Yet
on July 25, 2025
Posted by: FoldAndACat
[This review was collected as part of a promotion.] Pros:
Very thin
Feels very solid
Screens are great
Performance is great
Galaxy AI features still among the better implementations
Battery life is ok considering the size, although I’m using it intensively at the moment, will probably be better day-to-day.
Cons:
No Qi2 in 2025
Wish there was still Spen support because this feels like the best iteration for it and I find myself wanting to write on this screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Foldable Flagship Reaches Maturity
on July 26, 2025
Posted by: Ghaks99
[This review was collected as part of a promotion.] I recently purchased the Galaxy Z Fold 7, and after spending some time with it, I can confidently say it’s one of the most refined foldables to date. Samsung has truly elevated both hardware and software — especially with the integration of Galaxy AI.
Galaxy AI: Smarter and More Useful Than Ever
The Gemini-powered screen analysis feature is incredibly helpful. Whether I'm reading documents, browsing websites, or viewing images, it can understand and summarize content or answer contextual questions instantly.
The object eraser tool in photos is seamless — it removes unwanted elements naturally without leaving visible traces. I no longer need third-party editing apps.
Voice recording to text with automatic summarization is another highlight. It’s perfect for meetings, interviews, or lectures, saving me hours of transcription and note-taking.
Cover Display Feels Like a Regular Smartphone
Unlike previous Fold models, the outer screen on the Z Fold 7 feels balanced and fully usable. It’s responsive, comfortable to use with one hand, and works just as well for everyday tasks like messaging, web browsing, and navigation — no compromise.
🎬 Unmatched Viewing Experience on the Main Display
Once unfolded, the large inner display shines. Watching videos, streaming content, or playing games feels immersive and cinematic. It’s also perfect for multitasking, allowing up to three apps at once with ease — ideal for productivity and entertainment.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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