Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,318 Reviews)
Rating breakdown 7,318 reviews
5 Stars
6,024
4 Stars
957
3 Stars
188
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Posted by: Stephen
from Houston
Expertise:Intermediate
Verified Purchase:Yes
Great phone, love the form factor over the older generations. Feels great to use in the hands even with a case
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on September 5, 2025
Posted by: Churchill2
[This review was collected as part of a promotion.] The Ai features alone is telling. I use this for work and I love it. Its not only sleek but works seamlessly too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on September 5, 2025
Posted by: Joguill00
from Texas
Expertise:Intermediate
I have had my fold 7 for 1 month and absolutely love it. I have my S24 ultra still but have not wanted to use it since I received my fold 7. I immediately put a otterbox.com case on it to protect it. It is great no complaints.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Amanda G
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love everything about the Galaxy Z Fold 7. No other phone comes close to its features and capabilities, especially when it comes to camera quality. I previously owned the Galaxy Z Fold 5 and really enjoyed it, and while the Fold 6 didn’t feel like much of an upgrade, the Fold 7 has far exceeded my expectations. The display is sharp and vibrant, the sound is rich and clear, and the camera resolution is unmatched by any phone I’ve used. I don’t even bring my Galaxy tablet with me anymore—the Fold 7 handles it all. This phone is truly phenomenal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super good. Love the slim body and larger screen
on September 5, 2025
Posted by: Paulzfold7
[This review was collected as part of a promotion.] Super good. Love the slim body and larger front screen. Faster than zfold6 and better. Definitely worth the upgrade. Am loving it. Very light weight too
Value
5
Written by a customer while visiting Samsung US
Posted by: KenP
Verified Purchase:Yes
absolutely love the fold7. only thing I would have liked better if it would have the camera capabilities of the S25Ultra.
Response from Samsung USBy R&R Team, September 5, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Ken! We’re so happy to see that you love your Z Fold7. We understand your desire for enhanced camera capabilities akin to the S25 Ultra. We want to highlight that the Galaxy Z Fold7 features a powerful 200MP ultra camera that’s designed to capture super stunning, high-resolution shots. This is perfectly paired with our next-gen ProVisual Engine, which helps to improve color and detail for clarity, enhancing skin tones and textures for beautiful, lifelike images. You can also enjoy viewing your photos on the big screen, providing an incredible true-to-life immersion that makes every detail pop. Your feedback is invaluable, and we appreciate your insights! If you have any concerns or need assistance with anything, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: MiRo8806
Expertise:Intermediate
Verified Purchase:Yes
I told myself when the Z Fold came out, I would wait a few generations until I switched from the S series. This was to make sure any issues or design flaws had been taken care of.
Here we are 7th Gen. Well...
Perfect-ish
Perfect-ish
I sacrificed 3 things moving over(knowingly):
Battery Life
Charging Speed
Durability
Battery Life
Charging Speed
Durability
I'm still getting used to having to charge more often and making sure I don't have any debris or dust anywhere near my phone. I'll have to see what we have for the next generation.
Response from Samsung USBy R&R Team, September 5, 2025
It's great to hear from you! Thank you for sharing your thoughts on the Galaxy Z Fold7! We truly appreciate your feedback. It’s great to see that you’re exploring this phone after carefully considering your options over the generations. We see that battery life has been a concern for you. The Galaxy Z Fold7 actually offers up to 24 hours of video playback, which is about an hour more than the Galaxy Z Fold6. This improvement means you can enjoy even more of your favorite content without the constant need to recharge. If you’re looking for ways to extend your battery life further, we have some helpful tips available at the links attached. If you have any questions or need assistance with anything, don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Posted by: Rick
from Nj
Expertise:Intermediate
Verified Purchase:Yes
Best fold ever! Returned 6 because the front screen was too small and too heavy. Larger screen and light weight is the best thing Samsung has done! I love the phone. My poor s25 ultra is just sitting sad in my corner
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, September 5, 2025
It's great to hear from you, Rick! Thank you so much for sharing your thoughts on the Galaxy Z Fold7. We're more than happy to see that you consider it the best foldable phone! Your feedback about the larger screen and lighter weight is invaluable, as those are key upgrades we've focused on to improve user experience. We understand that switching from a previous model can come with mixed feelings, especially with a great phone like the S25 Ultra. We're glad you're finding joy in your new Fold7! If you have any concerns or need assistance with anything at all, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US