Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(5,783 Reviews)
Rating breakdown 5,783 reviews
5 Stars
4,797
4 Stars
705
3 Stars
149
2 Stars
41
1 Star
91
87%of customers recommend this product.
(
640 out of
734)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
3
Gave a three as it is difficult to take pics
on April 1, 2026
Posted by: Surfrat
[This review was collected as part of a promotion.] Love the features like the Galaxy AI feature!
But taking screenshot are a pain to click the appropriate side buttons as the lower one sets deeper -
But taking screenshot are a pain to click the appropriate side buttons as the lower one sets deeper -
Value
3
Response from Samsung USBy R&R, April 2, 2026
Hi there Surfrat,
It's great to hear that the Galaxy AI features caught your attention! The Galaxy Z Fold7 is designed to combine smart features with a unique form factor, offering a dynamic and interactive experience that feels intuitive.
If you're looking for a quick way to take screenshots on your Galaxy Z Fold7, have you heard about the Palm gesture? This method lets you capture a screenshot by swiping the edge of your hand across the screen. To enable this feature, follow these steps:
1. Swipe down from the top right corner of the screen with two fingers to open the Quick panel.
2. Tap the Settings icon (the gear).
3. Navigate to and tap on "Advanced features."
4. Look for "Palm swipe to capture" and toggle the switch to enable it.
Now, you can simply swipe the edge of your hand across the screen to take a screenshot. For more information on other gestures, please check out our online guide linked below. Thank you for your feedback, and we appreciate you being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's great to hear that the Galaxy AI features caught your attention! The Galaxy Z Fold7 is designed to combine smart features with a unique form factor, offering a dynamic and interactive experience that feels intuitive.
If you're looking for a quick way to take screenshots on your Galaxy Z Fold7, have you heard about the Palm gesture? This method lets you capture a screenshot by swiping the edge of your hand across the screen. To enable this feature, follow these steps:
1. Swipe down from the top right corner of the screen with two fingers to open the Quick panel.
2. Tap the Settings icon (the gear).
3. Navigate to and tap on "Advanced features."
4. Look for "Palm swipe to capture" and toggle the switch to enable it.
Now, you can simply swipe the edge of your hand across the screen to take a screenshot. For more information on other gestures, please check out our online guide linked below. Thank you for your feedback, and we appreciate you being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great feel! Okay battery life.
on April 1, 2026
Posted by: 88Pelo
[This review was collected as part of a promotion.] Purchased Galaxy Fold-7 in March '26. The phone has a really nice feel, very streamlined from previous models and smooth transitions and touch.
The Galaxy AI features have wonderful connectivity to most of the phones features and I use it daily. Most of my use is for streaming sports, work functionality, and comminucation.
The early review on the phone is that it truly is an upgraded feel and functionality to earlier versions of my previous Folds. Unfortunately the battery life is "okay" at best but the storage seems adequate.
The Galaxy AI features have wonderful connectivity to most of the phones features and I use it daily. Most of my use is for streaming sports, work functionality, and comminucation.
The early review on the phone is that it truly is an upgraded feel and functionality to earlier versions of my previous Folds. Unfortunately the battery life is "okay" at best but the storage seems adequate.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my device
on April 1, 2026
Posted by: Hakaflacka
[This review was collected as part of a promotion.] Since I received my device I have been in love with it. I'm loving the features of the phone. When I watch movies on my device the quality of the picture is excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My watch is outstanding
on April 1, 2026
Posted by: Hakaflacka
[This review was collected as part of a promotion.] This watch is the best watch I have own. Love the extra wide ban and the big face on the watch. I can't get enough of this watch, I have recommended too several people.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 1, 2026
Posted by: Pshycher
[This review was collected as part of a promotion.] This is the best phone I have ever owned. The galaxy Ai is extremely helpful and accurate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Making the switch
on April 1, 2026
Posted by: Yellowdeere
[This review was collected as part of a promotion.] Thought it was time to try the other side for a bit. Really enjoying the experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on April 2, 2026
Posted by: DrJLRay
[This review was collected as part of a promotion.] This phone is exactly what I needed. I have two lines on the phone, one personal, and the other is for my business. I run my business from my phone with ease. Galaxy AI is a plus for thus far, and I can see my experience only getting better. I've used the Fold since it's Introduction.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Tablet on the go
on April 2, 2026
Posted by: LovemyZfold
[This review was collected as part of a promotion.] I enjoy this phone and all the features with it. Very clear camera quality and very accessible to use.
Value
4
Written by a customer while visiting Samsung US