Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,318 Reviews)
Open Ratings Snapshot
Rating breakdown 7,318 reviews
5 Stars
6,024
4 Stars
957
3 Stars
188
2 Stars
51
1 Star
98
87%of customers recommend this product. 
(
652 out of 750
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Great way to unfold the phobe
on September 10, 2025
Posted by: DaHari
[This review was collected as part of a promotion.] Great phone that acts as tablet and all the Galaxy AI features are optimized to work with both the screens! 🤩📱✨ #Phone #Tablet #GalaxyAI #Features #Screens
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 10, 2025
Thank you so much for your awesome review of the Galaxy Z Fold7, DaHari! We're excited to see how much you're enjoying its dual functionality as both a phone and a tablet. It’s great to know that you’re finding the Galaxy AI features useful on both screens! Have you had a chance to try out the Camera and screen-sharing features with Gemini? It’s a great way to get help and answers right when you need them. You can share what’s on your screen or even point your camera at something, like an icon. Gemini can recognize it and explain what it does, making it super helpful for exploring your device. We really appreciate your feedback, and if you have any questions or need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing
on September 9, 2025
Posted by: Pretty Yutonia
from Maumelle Arkansas
Expertise:Expert
I Love My Samsung Z Fold 7 So Much....⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️10 Stars
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z fold 7 review
on September 9, 2025
Posted by: Wclyburn
from New York city
Expertise:Intermediate
Verified Purchase:Yes
I love my z fold 7,it's very sharp and light with the AI function makes better than fold 3, I do have one problem my waze was being recognized but now tell be that it does support when I plug in to my car console.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 10, 2025
Thank you so much for your review of the Galaxy Z Fold7! We’re so happy to see that you love its design and lightweight feel. We worked hard to make the Z Fold7 the thinnest and lightest device in the Fold series, and it’s great to know that it stands out to you. We appreciate your feedback regarding the navigation app you’re using. Your experience is important to us, and we want to understand it better. If you could share more details about the concerns you’re experiencing, it would help us ensure a smoother experience for you. Please feel free to reach out to us at Samsung Support so we can assist you further. Thank you again for being a valued customer! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Too big of a camera hump. Rocks everywhere.
on September 9, 2025
Posted by: Aaron
from Charlotte, NC
Expertise:Expert
Verified Purchase:Yes
Phone is awesome except for the huge camera hump. Kind of defeats the purpose of having a thin phone when it has a camera hump that's twice the size of the phone and is only on the right side of one half of the phone. It wouldn't be as bad if it was horizontal. Battery life/size could be better and I wish it supported the S pen. Otherwise, awesome!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 10, 2025
We appreciate you taking the time to share your thoughts about the Galaxy Z Fold7, Aaron! We truly appreciate your feedback. We noticed your concern about the camera hump, and we’re grateful for your input. Regarding your feedback on battery life, the Z Fold7 is equipped with a powerful 4400mAh battery, which can provide up to 24 hours of video playback time. It also features mDNIe technology for maximum efficiency, making sure that you get the most out of every charge. We will be including a couple of links below to help you prolong your battery life even further. As for the S Pen support, while it’s a valuable part of the Galaxy lineup, our priority with the Z Fold7 was to create the lightest and thinnest experience yet. We focused on maximizing portability for this generation of devices. If you have any more questions or concerns, please don’t hesitate to reach out to us at Samsung Support. Thank you again for your feedback! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Perfect for my job
on September 9, 2025
Posted by: Anonymous
from Fort Worth Texas
Expertise:Intermediate
Verified Purchase:Yes
Start by I love this phone. Not really much bad to say. Camera only 30x zoom and it stretches apps to fit. Fast, reliable, and stylish.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 10, 2025
Thanks for sharing your thoughts on the Galaxy Z Fold7, Robert! We’re glad to see you love the phone. It’s great that you appreciate its fast, reliable, and stylish design. We also love the picture you posted of the moon! It really showcases the amazing capabilities of the camera. The Galaxy Z Fold7 features a fantastic rear camera system, including a 200MP Wide AF OIS lens, a 12MP Ultra Wide AF lens, and a 10MP Telephoto AF OIS lens. With 3x Optical Zoom and 30x Space Zoom, you can capture incredible detail. Finally, the 8K video recording at 30fps lets you create stunning videos as well! We truly appreciate your feedback. If you have any concerns or need assistance with anything, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fold for life
on September 9, 2025
Posted by: Solomon
from Smithville TN
Expertise:Intermediate
Verified Purchase:Yes
I love this phone so much I don't think I'll ever go back to any other phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 12, 2025
Thank you for your insightful review of the Galaxy Z Fold7, Solomon! We appreciate your feedback and are glad to know how much you love your phone. The Z Fold7 can help get you prepared for your workday with the information and reminders you need at a glance. That’s exactly what our Now Brief feature does. With two screens, you can choose how to stay ahead by quickly viewing your calendar appointments, to-dos, the weather, and more on the outer display, or unfolding it for a broader view. The Galaxy Z Fold7 is designed to be your all-in-one portable workstation, effortlessly transitioning from phone to tablet, and integrating AI capabilities for your convenience. If you have any concerns or need assistance with anything, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfection
on September 9, 2025
Posted by: Brayan
Verified Purchase:Yes
Went from Z fold 6 to the Z fold 7 and what a difference. They've done it. Perfected the fold series.
Response from Samsung USBy R&R Team, September 12, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Brayan! It’s great to see you feel we’ve perfected the fold series. The design of the Galaxy Z Fold7 shows some impressive improvements from the Z Fold6 and we're glad to see that you noticed. Compared to the Galaxy Z Fold6, the Fold7 is noticeably thinner, measuring just 8.9 mm when folded, compared to 12.1 mm for the Fold6. This makes it more comfortable to hold and carry. Additionally, the Fold7 is lighter, weighing 24 grams less, which enhances its portability. We appreciate your feedback; it helps us continue our innovation journey. If you have any concerns or need assistance with anything, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The great Fold 7
on September 9, 2025
Posted by: Antoine
from Union, NJ
Expertise:Expert
Verified Purchase:Yes
Excellent and complete device, it's the better galaxy device I have owned, maybe a little bit more of battery size would be nice, but it's fine.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 9, 2025
Thanks for taking the time to share your feedback on the Galaxy Z Fold7, Antoine. We love to see that you think the Z Fold7 is a complete device, and that's one of the better Galaxy devices that you've owned. Your feedback about the battery life is very much appreciated as we continue to improve our devices. The Z Fold7 has a 4400 mAh battery with up to 24 hours of video playback. If you're looking for options to help optimize your phone's battery life, please be sure to check out the links attached. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
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