Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(5,784 Reviews)
Rating breakdown 5,784 reviews
5 Stars
4,798
4 Stars
705
3 Stars
149
2 Stars
41
1 Star
91
87%of customers recommend this product.
(
640 out of
734)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
4
The phone is good overall but not great
on March 27, 2026
Posted by: GalaxyUserSinceNote3
[This review was collected as part of a promotion.] I bought the Galaxy Zfold 7 after my galaxy s23 Ultra suddenly and prematurely died.
Considering there are almost 3 years between the two phones I thought the zfold 7 should catch up to everything in the galaxy s23 ultra and give more. That's not the case, while the zfold 7 provides a great screen size, the crease becomes more and more visible over time and I found myself using the outside screen more but wish to have it a full slap phone size still.
I found the galaxy s23 ultra to be superior in terms of having the having Spen, processor speed, camera, battery and speaker quality and volume.
The Zfold 7 is only superior to a 3 years older phony by the large screen and some of the AI features.
If I knew what I know now about the phone, I would have stuck to the ultra line even though the galaxy s23 didn't live long enough or switched to the pixel.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is unique I love
on March 28, 2026
Posted by: Geminis1991
[This review was collected as part of a promotion.] I happy with my Fold7 its had all, is enought
Congratulations Samsung by this creation
Congratulations Samsung by this creation
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GOOD DEVICE
on March 28, 2026
Posted by: nenene
[This review was collected as part of a promotion.] I've been using the Galaxy Z Fold7 for a while now, and overall it delivers a very impressive experience. The reading/watching view are quite bigger than z fold 6. However, the battery life still needs improvement. I’m very disappointed that it doesn’t have an under-display camera.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Issue with device camera
on March 28, 2026
Posted by: MIABOI
[This review was collected as part of a promotion.] A month into purchase, my device camera app freezes on a regular basis. On numerous occasions while at events, I've pulled my phone out to video or take photos to record special moments and the camera and video does not work.
Is this glitch other GF7 owners are experiencing?
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A Device That Rebuilt My Daily Life
on March 28, 2026
Posted by: KitsuBuilds
[This review was collected as part of a promotion.] This device honestly changed how I handle my day to day life.
I deal with long term cognitive challenges, so staying organized isnt just helpful, its necessary. Before this, I was constantly losing track of things or jumping between apps and getting distracted. The foldable screen changed that. Being able to see and manage multiple things at once without breaking focus makes a huge difference. It feels more like a real workspace than just a phone.
Its also become one of my main tools for creating and building. I use it every day to plan ideas, map things out, and actually follow through on projects that I would normally lose momentum on. Having everything in one place without interruption matters more than I expected.
Ive also been using Galaxy AI features to help simplify things and stay on track, which has been surprisingly useful in keeping everything flowing.
I was honestly a little disappointed it doesnt have S Pen support, but Ive been using a generic stylus daily and it still works well enough for what I need.
The flexibility is what really sets it apart. It can be quick and simple when I need it to be, or something I can actually sit down and focus with.
For me this isnt just a phone, its something that helps me stay on track, build, and actually function better day to day.
I deal with long term cognitive challenges, so staying organized isnt just helpful, its necessary. Before this, I was constantly losing track of things or jumping between apps and getting distracted. The foldable screen changed that. Being able to see and manage multiple things at once without breaking focus makes a huge difference. It feels more like a real workspace than just a phone.
Its also become one of my main tools for creating and building. I use it every day to plan ideas, map things out, and actually follow through on projects that I would normally lose momentum on. Having everything in one place without interruption matters more than I expected.
Ive also been using Galaxy AI features to help simplify things and stay on track, which has been surprisingly useful in keeping everything flowing.
I was honestly a little disappointed it doesnt have S Pen support, but Ive been using a generic stylus daily and it still works well enough for what I need.
The flexibility is what really sets it apart. It can be quick and simple when I need it to be, or something I can actually sit down and focus with.
For me this isnt just a phone, its something that helps me stay on track, build, and actually function better day to day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The improved z Fold - #7
on March 28, 2026
Posted by: sGalaxyRev
[This review was collected as part of a promotion.] Being a user of Samsung Galaxy phones (5, note 7, 10, ultra 23, 24, etc...) the update zFold7 is my daily smart phone of the choice.
It's smaller n lighter than the ultra 23. However the camera, zoom, battery, n no sPen are less comparable. But the fold big screen will easily accommodate the short side. It's by far today one of the best foldable if you are looking for a big screen.
The Galaxy AI function is nice but still feels there are delays and some what overdo on the results. It can be refined like others chat GPT n Gemini.
Only major complaints are the battery, charging speed, low speakers, and no sPen support.
But it's easily get the job done on a daily basis. The size is prefect! Samsung really get the dimensions right 👍🏼
It's smaller n lighter than the ultra 23. However the camera, zoom, battery, n no sPen are less comparable. But the fold big screen will easily accommodate the short side. It's by far today one of the best foldable if you are looking for a big screen.
The Galaxy AI function is nice but still feels there are delays and some what overdo on the results. It can be refined like others chat GPT n Gemini.
Only major complaints are the battery, charging speed, low speakers, and no sPen support.
But it's easily get the job done on a daily basis. The size is prefect! Samsung really get the dimensions right 👍🏼
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Galaxy AI
on March 28, 2026
Posted by: SilentAsylum
[This review was collected as part of a promotion.] Samsung Galaxy Z Fold7 – The future of smartphones
I recently upgraded to the Samsung Galaxy Z Fold7, and it’s easily one of the most impressive phones I’ve ever used. The folding design is incredibly practical. When closed it works like a normal smartphone, but when you unfold it you get a large tablet-like screen that’s perfect for watching videos, browsing, gaming, or multitasking.
The display is stunning and super smooth, and the overall build quality feels premium and durable. Samsung has clearly refined the Fold series, and the Fold7 feels polished and reliable.
One of the standout features for me is Galaxy AI. The AI tools are actually useful in everyday situations. From helping summarize information, assisting with writing messages, to improving photos with smart editing, Galaxy AI makes the phone feel smarter and more helpful. It saves time and adds a lot of convenience.
Multitasking is also fantastic on the larger screen. Being able to run multiple apps at the same time makes it great for productivity, whether you’re working, browsing, or messaging.
Overall, the Galaxy Z Fold7 combines innovative hardware with powerful Galaxy AI features, making it one of the most versatile and exciting smartphones available. If you're looking for something that feels like the next generation of mobile technology, the Fold7 is absolutely worth it.
I recently upgraded to the Samsung Galaxy Z Fold7, and it’s easily one of the most impressive phones I’ve ever used. The folding design is incredibly practical. When closed it works like a normal smartphone, but when you unfold it you get a large tablet-like screen that’s perfect for watching videos, browsing, gaming, or multitasking.
The display is stunning and super smooth, and the overall build quality feels premium and durable. Samsung has clearly refined the Fold series, and the Fold7 feels polished and reliable.
One of the standout features for me is Galaxy AI. The AI tools are actually useful in everyday situations. From helping summarize information, assisting with writing messages, to improving photos with smart editing, Galaxy AI makes the phone feel smarter and more helpful. It saves time and adds a lot of convenience.
Multitasking is also fantastic on the larger screen. Being able to run multiple apps at the same time makes it great for productivity, whether you’re working, browsing, or messaging.
Overall, the Galaxy Z Fold7 combines innovative hardware with powerful Galaxy AI features, making it one of the most versatile and exciting smartphones available. If you're looking for something that feels like the next generation of mobile technology, the Fold7 is absolutely worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Versatile Powerhouse for Study, Play and Family
on March 28, 2026
Posted by: Roydawarfish
[This review was collected as part of a promotion.] The Galaxy Z Fold7 has become an indispensable tool in my daily life, seamlessly bridging the gap between my academic responsibilities and my personal interests. As a theology student, the expansive main display is a revelation for reading dense texts and cross-referencing sources. The multitasking capabilities allow me to keep my research notes and digital library open simultaneously, which has significantly streamlined my study sessions.
What sets this device apart is the integration of Galaxy AI. I often use the Note Assist feature to summarize lengthy academic articles, and the Circle to Search function is incredibly helpful for looking up linguistic roots or historical references on the fly. Beyond school, the phone is a beast for entertainment. Whether I am playing high-intensity mobile games or streaming movies during a break, the performance is flawless and the immersive screen makes every experience feel cinematic.
The durability and refined design are also worth noting. It feels remarkably thin and light in the pocket, which is a huge plus when I am out fishing or spending time at the park with my three-year-old daughter. The 200MP camera captures every detail of those family moments, and I love using the Generative Edit tool to perfect my outdoor photos. It is the first device I have owned that truly keeps up with a busy lifestyle involving school, gaming, and parenting without any compromises.
What sets this device apart is the integration of Galaxy AI. I often use the Note Assist feature to summarize lengthy academic articles, and the Circle to Search function is incredibly helpful for looking up linguistic roots or historical references on the fly. Beyond school, the phone is a beast for entertainment. Whether I am playing high-intensity mobile games or streaming movies during a break, the performance is flawless and the immersive screen makes every experience feel cinematic.
The durability and refined design are also worth noting. It feels remarkably thin and light in the pocket, which is a huge plus when I am out fishing or spending time at the park with my three-year-old daughter. The 200MP camera captures every detail of those family moments, and I love using the Generative Edit tool to perfect my outdoor photos. It is the first device I have owned that truly keeps up with a busy lifestyle involving school, gaming, and parenting without any compromises.
Value
5
Written by a customer while visiting Samsung US