Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,319 Reviews)
Open Ratings Snapshot
Rating breakdown 7,319 reviews
5 Stars
6,024
4 Stars
958
3 Stars
188
2 Stars
51
1 Star
98
87%of customers recommend this product. 
(
652 out of 750
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
3 out of 5
3
Fun with horrible camera quality
on September 17, 2025
Posted by: Sonia
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
I think the concept of the phone is really amazing. Samsung is known for personalization and great apps however, they're also known to have great camera quality and this phone fell short of that. The phone takes horrible pictures compared to the Galaxy series.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 18, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Sonia! We appreciate your feedback about the camera quality. We love to see that, besides your concern about the camera, you think the concept of the Z Fold7 is amazing. We want to note that the Galaxy Z Fold7 features an advanced camera system with five cameras, including a high-resolution 200 MP wide-angle camera, which is the same one found on the Galaxy S25 Ultra. This means you'll get clear, sharp images in various lighting conditions, thanks to the ProVisual Engine built into the processor. We encourage you to check out the link below to learn more about the amazing camera capabilities of the Galaxy Z Fold7. Once again, thank you so much for your candid feedback. If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10006879/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Biggest improvement on foldable phones
on September 17, 2025
Posted by: TechnoloverGT
[This review was collected as part of a promotion.] The new and enhanced hinge has drastically improved this phone. The phone is thin and comfortable to use. The new front screen is more usable now , to a point of forgetting is a foldable.
New UI8 is easy to use and integrated with the new Galaxy AI is on another level.
The new uograded cameras are an excellent addition, matching the galaxy s25 ultra and still being a foldable is an absolute win.
I will stay on the foldable family now on
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 17, 2025
Thank you so much for your wonderful feedback on the Galaxy Z Fold7! We're really excited to see how much you love the new hinge design and the upgraded front screen. It’s great to know that it feels so comfortable to use, and that the new UI 8 paired with Galaxy AI is making your experience even better. We’re really happy that you appreciate the camera upgrades! The Z Fold7 really shines with its exceptional camera capabilities. With a stunning 200MP ultra-wide lens, you can capture amazing high-resolution shots. Plus, the ProVisual Engine helps bring out the details and colors in every scene, making sure your photos look fantastic. If you have any questions or need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Z Fold Yet!
on September 17, 2025
Posted by: Anonymous
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I've had every iteration of the fold and have to say this is the slimest, fastest and best feeling of them all. Only thing I can ask is for them to possibly bring back the stylish support next year. Phone is a pleasure to use and keeps me productive at work and of course consuming media. Best Z Fold yet!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 17, 2025
Thanks for sharing your thoughts on the Galaxy Z Fold7, Marty! We’re glad to see that you're enjoying its slim design, fast performance, and overall amazing feel. The Z Fold7 is re-engineered to be our slimmest and lightest Fold ever. With expansive screens inside and out, it truly offers the Ultra experience, unfolded. We appreciate your suggestion about bringing back the S Pen. While the S Pen remains a valuable part of the Galaxy lineup, our priority with this latest iteration of these products was delivering the lightest and thinnest Galaxy Z series experience yet, as the most important user experience for this generation was to maximize portability. If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone went above and beyond my expectations
on September 17, 2025
Posted by: Phonelover01
[This review was collected as part of a promotion.] I recently purchased the Samsung Galaxy Z Fold 7 and man is it awesome! The "Galaxy AI" is top notch, the phone itself is very durable and believe me i have problems with dropping phones and breaking them and with the Galaxy Z fold 7, I can say without question it is a very durable and tough device which is a great quality to have because nobody wants a broke phone , broke screen or anything at all to mess up and this phone has checked all the boxes on my list , so how about you ? Also I play lots of video games on my phone and watch videos , stream etc and with the huge screen when you open it up is the best! So go and purchase one of these phones and I promise you will not be disappointed. Thanks for reading my input
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 17, 2025
Thank you for sharing your thoughts on the Samsung Galaxy Z Fold7! We’re glad to see that it has exceeded your expectations, especially in terms of durability. It’s great to know that the design has held up well for you, particularly since you’ve had challenges with other phones in the past. We're also happy to see that you're enjoying the Galaxy AI features and the larger screen for gaming and streaming. We designed the Z Fold7 to enhance your experience, and your feedback highlights how it’s working for you. If you have any questions or need assistance with anything, please don’t hesitate to reach out to us at Samsung Support. Thanks again for your input! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Main screen needs better resolution
on September 17, 2025
Posted by: Boywithphone
[This review was collected as part of a promotion.] Galaxyai.. the screen clarity and crispness isn't on par either s25 ultra.. thats a little disappointing
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The most amazing piece of tech EVER.
on September 17, 2025
Posted by: Skyezilla
[This review was collected as part of a promotion.] This thing is everything I could imagine and more. I constantly finding new things out does, it never fails to impress me and it still blows my mind every time I hold it. The z fold are an absolutely revolutionary in the Samsung lineup. I'm forever hooked.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 17, 2025
Thank you so much for your incredible review of the Galaxy Z Fold7! We're happy to see how much you’re enjoying the phone and that you're discovering new features constantly. It’s great to know that the Z Fold7 continues to impress you with its revolutionary design and capabilities. We designed it to offer a unique experience, and it’s great to know we’re hitting the mark for you! Your feedback is invaluable, and we really appreciate you taking the time to share your thoughts. If you have any questions or need assistance with anything, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this device. I will be getting one for my w
on September 17, 2025
Posted by: SolutionMan
[This review was collected as part of a promotion.] I use this for everything. My wife will love hers as well I am sure.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 17, 2025
Thank you for your review! We're excited to see that you use the Galaxy Z Fold7 for everything, and we’re sure your wife will love hers too. With the powerful 200 MP camera, you can both capture stunning, high-resolution shots and preserve those special moments together. The new ProVisual Engine enhances color and detail, making every photo look incredible, especially when it comes to skin tones and textures. Plus, the large screen is perfect for viewing your pictures, giving you that immersive experience. We appreciate having both of you in the Samsung family and can't wait for your wife to experience all the great features of the Z Fold7 as well. If you have any questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great samsung pjone
on September 17, 2025
Posted by: Greatzhark
[This review was collected as part of a promotion.] Good product recommendation to everyone always stick with samsung. On it on it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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