Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,319 Reviews)
Rating breakdown 7,319 reviews
5 Stars
6,024
4 Stars
958
3 Stars
188
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Posted by: Iggiemomma
from Central PA
Expertise:Intermediate
Verified Purchase:Yes
Ive had the Fold 5 and 6 and now Fold 7. By Far, the Fold 7 is Superior due to its size, thinness, and comfortable feel. I am not happy about them taking away the ability to be able to use an S pen, but I understand they did that so they could make the phone thinner. Having said that, the trade off was worth it! The phone feels so good in your hand and it is quite a bit lighter than previous models. This phone (when closed) has a noticeable larger front cover. It really makes a difference. Its smooth, fast and an all around best Fold yet!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, September 18, 2025
Thank you for your thoughtful review! We love to see that you've been with the Z Fold line, from the Fold5 and Fold6 to the Fold7. It’s great to see that you’re enjoying the Galaxy Z Fold7, and we appreciate your input on its size, thinness, and comfortable feel. We understand your thoughts about the S Pen. While it remains a valuable part of the Galaxy lineup, our priority with the Fold7 was to deliver the lightest and thinnest experience yet. We believe this trade-off greatly enhances portability and the overall user experience. If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Foldable for ever
on September 17, 2025
Posted by: SSargento
[This review was collected as part of a promotion.] First time getting a foldable phone. Definitely blow my mind. Best option until now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It do be thin tho
on September 17, 2025
Posted by: Jspin74
[This review was collected as part of a promotion.] Man that galaxy AI sure is neat and I love how thin the phone is
Value
5
Written by a customer while visiting Samsung US
Posted by: GregOnWheels
from Naples, FL
Expertise:Expert
Verified Purchase:Yes
To open the Z Fold is very difficult... I'm very disappointed about that and the fact that it is very difficult to type while the phone is closed. The sensor touch must be "off" or something because sometimes I have to touch the app icon or the letter I'm typing 5 to 10 times to get a response.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, September 18, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7, Greg. We understand that getting used to a new phone can take some time, and we appreciate your feedback regarding the phone being a little difficult to open for you. For the touch response challenges, we recommend powering off your phone and turning it back on to see if that helps. It’s also a good idea to ensure your phone is running the latest software update, as this can improve performance. If this continues, please check the link provided for more troubleshooting options. If you still need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
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Written by a customer while visiting Samsung US
Customer Rating
5
Really Cool!
on September 17, 2025
Posted by: Groobz
[This review was collected as part of a promotion.] Samsung Galaxy Z Fold 7 Review: The Foldable Phone That's Straight Out of a Sci-Fi Dream
In a world where smartphones have started to feel a bit too same-y, the Samsung Galaxy Z Fold 7 bursts onto the scene like a futuristic gadget ripped from a cyberpunk novel. Launched in mid-2025, this seventh-generation foldable doesn't just iterate on the formula—it redefines what "cool" means for mobile tech. If you're tired of slab phones that do the job but lack that wow factor, the Z Fold 7 is here to remind you why foldables were always destined to be the next big thing. After spending time with it, I can confidently say it's one of the most exhilarating devices I've held, blending seamless design, powerhouse performance, and innovative features that make everyday tasks feel like magic.
In a world where smartphones have started to feel a bit too same-y, the Samsung Galaxy Z Fold 7 bursts onto the scene like a futuristic gadget ripped from a cyberpunk novel. Launched in mid-2025, this seventh-generation foldable doesn't just iterate on the formula—it redefines what "cool" means for mobile tech. If you're tired of slab phones that do the job but lack that wow factor, the Z Fold 7 is here to remind you why foldables were always destined to be the next big thing. After spending time with it, I can confidently say it's one of the most exhilarating devices I've held, blending seamless design, powerhouse performance, and innovative features that make everyday tasks feel like magic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this product
on September 17, 2025
Posted by: Pilot10shop
[This review was collected as part of a promotion.] Been using z flip for past 6 years and I would never change or go to other phone for the rest of my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best zfold 7 in mobile industry
on September 17, 2025
Posted by: Luqiman
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 takes the foldable experience to the next level. With a more refined design, a stronger hinge, and improved durability, it Runs on Snapdragon 8 Gen 3 for Galaxy → blazing fast, optimized for multitasking.
4,800 mAh battery → comfortably lasts a day, even with heavy multitasking.
25W wired charging, 15W wireless, and reverse wireless charging.
Not as fast as some competitors, but efficient
One UI Fold Edition: multitasking powerhouse.
Taskbar lets you jump between apps like on a laptop.
Samsung DeX works great for desktop-like use.
Best for: Power users, multitaskers, business productivity, people who love large screens.
4,800 mAh battery → comfortably lasts a day, even with heavy multitasking.
25W wired charging, 15W wireless, and reverse wireless charging.
Not as fast as some competitors, but efficient
One UI Fold Edition: multitasking powerhouse.
Taskbar lets you jump between apps like on a laptop.
Samsung DeX works great for desktop-like use.
Best for: Power users, multitaskers, business productivity, people who love large screens.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Beginner
Verified Purchase:Yes
I AM HAPPY AND CONTENT WITH MY NEW SAMSUNG GALAXY Z FOLD AND WITH PLENTY OF SPACE FOR MY WORK, PHOTOS AND VIDEOS
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US