Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,319 Reviews)
Rating breakdown 7,319 reviews
5 Stars
6,024
4 Stars
958
3 Stars
188
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Love the new ZFold 7. Worth the upgrade this time.
on September 18, 2025
Posted by: ArmyBoat
[This review was collected as part of a promotion.] Love the size, AI integration, and long battery life. Worth the upgrade.
Value
5
Response from Samsung USBy R&R Team, September 18, 2025
Thank you so much for sharing your thoughts on the Galaxy Z Fold7! We're elated to see that you love the size, AI integration, and long battery life. The most advanced Snapdragon mobile processor powers the Galaxy Z Fold7, customized specifically for Galaxy, enhancing performance across all your tasks, whether it’s utilizing AI, multitasking, or capturing stunning videos. Your feedback about the upgrade being worth it means a lot to us, and we’re glad to know you're enjoying the new features. If you ever have any questions or need assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Viewing and multi-tasking with ease
on September 18, 2025
Posted by: Galaxy85
[This review was collected as part of a promotion.] Galaxy AI is my hands free assistant, making life and tasks easier.
The sleek slim phone you would never know opened up into a mini tablet. I love that I can start something on the front screen then open up phone and my work is now on a big screen. Allowing me to use a keyboard or even open up additional tabs while multitasking between screens. Features are unparalleled.
Camera take amazing pictures with great resolution. Taking pictures at night in the dark without a flash using night mode makes the image come out clear. Using AI to remaster or even add or remove images from pictures opens a new world.
I recommend a good phone, screen, and lens protector. This phone is not fragile but deserves to be protected.
The sleek slim phone you would never know opened up into a mini tablet. I love that I can start something on the front screen then open up phone and my work is now on a big screen. Allowing me to use a keyboard or even open up additional tabs while multitasking between screens. Features are unparalleled.
Camera take amazing pictures with great resolution. Taking pictures at night in the dark without a flash using night mode makes the image come out clear. Using AI to remaster or even add or remove images from pictures opens a new world.
I recommend a good phone, screen, and lens protector. This phone is not fragile but deserves to be protected.
Value
4
Response from Samsung USBy R&R Team, September 18, 2025
Thank you for your detailed review of the Galaxy Z Fold7! We're glad to see that you find the phone's transformation from phone to mini tablet so convenient. It really does enhance multitasking, and we’re happy you can easily switch between tasks. We're also pleased to know that you’re enjoying the camera features, especially night mode. It's great to see that you’re capturing clear images, even in low-light conditions. Our goal with the Galaxy AI enhancements is to help you get the most out of your photos, and it’s wonderful to see that you’re using those features to create amazing moments. We appreciate your advice on using protective gear! Your feedback is important to us. If you have any questions or need assistance with anything, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Two thumbs way up for Samsung galaxy fold 7
on September 18, 2025
Posted by: Brandie74
[This review was collected as part of a promotion.] Samsung has once again change's the way of a user experience and out done them self with the new Samsung galaxy fold 7 and powerhouse AI.
I would recommend anyone who loves Samsung galaxy to upgrade if possible. For me it took a minute to lean the difference between samsung galaxy s23 ultra and the brilliant Samsung galaxy fold 7
I would recommend anyone who loves Samsung galaxy to upgrade if possible. For me it took a minute to lean the difference between samsung galaxy s23 ultra and the brilliant Samsung galaxy fold 7
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Foldable hhgghhiugfffyy7ygggghhjjhggghhhhhhhhhhhgh
on September 18, 2025
Posted by: BadshaKhan
[This review was collected as part of a promotion.] I love hhghjjv%g I don't know what to type I'm just going to tell you that I would love to take it opportunity to have this permission I love watching phones using the features especially surfing the internet videos and it's fun
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Great upgrade.
on September 18, 2025
Posted by: TashaV
[This review was collected as part of a promotion.] I'm new to Galaxy AI but there's plenty of tips to help me out. Great screens. Easy to use. Nice sleek design. I am happy I don't have to worry about a pen anymore. I haven't had my phone long but I look forward to learning more about what it can do. Takes great pictures. I'm happy with it. Very much so.
Value
5
Response from Samsung USBy R&R Team, September 18, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Tasha! We're so glad to see that you're enjoying the sleek design and easy-to-use features. It’s great to know that you appreciate the screens and the freedom from worrying about a pen. While the S Pen remains a valuable part of the Galaxy lineup, our priority with this latest iteration was to deliver the lightest and thinnest Galaxy Z series experience yet. We wanted to maximize portability for this generation, and it’s great that you’re finding that valuable. We’re also proud of the camera quality, and we’re happy you’re capturing amazing photos. If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. Your feedback means a lot to us, and we appreciate you taking the time to share your experience! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
What a phone...!!!
on September 17, 2025
Posted by: Raveman70
[This review was collected as part of a promotion.] Love the feel of the phone in your hand, it's light, functional and fun to use. Going back to the fold series, was never a mistake and I don't believe it is....go and get one for yourself.
Value
5
Response from Samsung USBy R&R Team, September 18, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7! We’re glad to see you back with the Fold series. It's great to see that you love how light and functional the phone is. The Galaxy Z Fold7 includes impressive innovations, like a 6.5-inch cover screen and a main display that opens to 8 inches. This wider ratio enhances your multitasking experience, making it even more enjoyable to use. We greatly appreciate your recommendation and hope you continue to enjoy every experience with your Z Fold7. If you have any concerns or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
beautiful, light, and thin
on September 17, 2025
Posted by: Leo617
[This review was collected as part of a promotion.] The new Samsung Galaxy Z Fold7 feels like a genuine upgrade. The hinge is so much smoother, and the phone is surprisingly light in hand. I'm really impressed with the camera's performance—the photos look fantastic. While the screen crease is still there, the larger front display finally feels usable
Value
5
Response from Samsung USBy R&R Team, September 18, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Leo! We’re glad to see that you find the hinge smoother and that the phone feels light in your hand. The camera's performance is definitely impressive, and we’re excited that you love the awesome photos it takes. We noted your concern about the screen crease, but we're glad to know that you enjoy the larger front display. The Galaxy Z Fold 7 is fortified with advanced Armor Aluminum, making it thinner but stronger. Our innovative Flex Hinge closes thinner than ever while using Armor Aluminum to ensure durability. If you have any concerns or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This is awesome
on September 17, 2025
Posted by: Jred1235
[This review was collected as part of a promotion.] I love the AI plus size and the awesome job Samsung is awesome 💯 know what to do with the phone
Value
5
Written by a customer while visiting Samsung US