Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,320 Reviews)
Rating breakdown 7,320 reviews
5 Stars
6,024
4 Stars
959
3 Stars
188
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
The best phone I've ever had, greatest one yet!
on September 18, 2025
Posted by: Nickb1996
[This review was collected as part of a promotion.] This is by far the best phone in my personal opinion that Samsung has produced. The absolute best fold model of all. Amazing how thin it is yet how much performance it has. Thanks Samsung for doing what you guys obviously do the best.
Value
5
Written by a customer while visiting Samsung US
Posted by: Dave
Verified Purchase:Yes
Much lighter then the 6. Love the wider screen when folded. And the more boxed screen when unfolded gives you much more real estate and the system aps look and function better with the larger screen.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
I really love Samsung products
on September 18, 2025
Posted by: 07026601178
[This review was collected as part of a promotion.] I'm using Galaxy S9 and I really love it because it works perfectly and very fast in everything I do on it"which is playing games going live on tiktok, like!"my data used to be on 24/7 ,but after I reviewed this Galaxy Z FOLD7, ONG!"I wan faint like"WIDE Camera 200PM,CPU 38% faster than Galaxy Z Fold6"Battery capacity 4400mAh watch vides up to 24hrs JESUS!"Storage 12GB/256GB"like.. I can't close my mouth after reviewing the this Galaxy Z FOLD7, nothing can stop me from using Samsung Products,I love Samsung Products with all my life 1000%
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Much better than the older models.
on September 18, 2025
Posted by: DragonKing
[This review was collected as part of a promotion.] I have been in the Z Fold family since the Fold3 and have had the ZFold 5. The 7 is a massive upgrade. The main screen is much more usable and enjoyable to use. When open, the square screen is league's above the mofe rounded one. It feels amazing in the hand. I feel like the main screen has a tendency to scratch very easily. Just being in my pocket it had a few on from short exposure to a coin or 2.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great! Thin, feels good in the hands, able to read
on September 18, 2025
Posted by: BupBup
from Alaska
Expertise:Expert
Verified Purchase:Yes
Great! Thin, feels good in the hands, able to read well on outter display
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Fold to Own
on September 18, 2025
Posted by: Vaiofreak
[This review was collected as part of a promotion.] This is the time to buy your Galaxy AI enabled Samsung Galaxy Fold7. This is a thin phone compared to previous generations and fits nicely in your hand and pocket. When you unfold it, you get a beautiful tablet to do more from streaming videos to reviewing your pictures on a crisp OLED display. It is a powerful device to do all of your every day tasks and I enjoy using it like no other phone.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jack
from Massachusetts
Expertise:Expert
Verified Purchase:Yes
Nice design, screen opens flat. So far it is great!
I would recommend this to a friend!
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ok phone, don't worth the 2k that cost me.
on September 18, 2025
Posted by: Pottero
Verified Purchase:Yes
No big deal, I was expecting more from this phone. I hope that the phone doesn't have battery issues like the Galaxy note 7. Overheating all the time when I'm charging the phone in my car, some times the battery drains so fast.
Response from Samsung USBy R&R, September 22, 2025
Hello Pottero, Thank you for sharing your thoughts on your Galaxy Z Fold7! Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a specific temperature range in which they operate optimally. While they might feel warm under certain conditions, like charging, this doesn't affect the device's lifespan or performance. Factors that could impact the temperature include charging with a non-Samsung, incompatible, or defective charger (and USB cable). Please check out the online resource linked below to learn how to keep your device at a normal temperature. It will also address some of the battery drain issues you mentioned. We want to rekindle your excitement for your Galaxy Z Fold7—if you have any other questions or concerns, please contact our Samsung Support Team. Thank you for your feedback; we’re happy to have you as part of the Samsung community. Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US