Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,733 Reviews)
Rating breakdown 7,733 reviews
5 Stars
6,339
4 Stars
1,033
3 Stars
206
2 Stars
54
1 Star
101
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
I am never going back!
on October 1, 2025
Posted by: Peanutt
[This review was collected as part of a promotion.] I was a little nervous to switch to the fold back when i got the 5, not coming with a stylus, but the features outweigh the stylus a hundred times over... The 5 was great but the narrow screen was a bit of a drag, and the weight was sometimes more inconvenient than I realized. The 7 has improved all my minor woes about the 5, now we just need a built in stylus and its perfect!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Device
on October 1, 2025
Posted by: Sertach17
[This review was collected as part of a promotion.] Great phone love the big screen everything is good the only thing that could improve is the battery
Value
4
Response from Samsung USBy R&R, October 1, 2025
Hi Sertach17, Thank you for sharing your experience with your Galaxy Z Fold7. We’re glad to hear you enjoy the Super AMOLED immersive display. The 4,400mAh battery allows for extended use. If you notice quick battery drain, try optimizing your device's battery settings; you can also track which apps consume the most power. Refer to the link below for tips on prolonging your battery life. We appreciate your feedback and are happy Samsung is your preferred choice. Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
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https://www.samsung.com/us/support/answer/ANS10002534/
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Written by a customer while visiting Samsung US
Customer Rating
5
Sexy and great features looks great.
on October 1, 2025
Posted by: Terry85
[This review was collected as part of a promotion.] Movies games and every day functions for my business
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is okay so far but the screen is not
on October 1, 2025
Posted by: Moonmoon
[This review was collected as part of a promotion.] Like the feature, always loved the software but the main screen is responsive anymore. I think the hinge is not going to last either.
Value
3
Response from Samsung USBy R&R, October 1, 2025
Hi Moonmoon, Thank you for sharing your thoughts on the Galaxy Z Fold7. It features a Gorilla Glass Ceramic 2 and Gorilla Glass Victus 2 screen, an Armor Aluminum hinge with a flexible frame, a Snapdragon 8 Elite processor, and an IP68 rating for dust and water resistance. Using Flex Mode and Multi-Window transforms your phone into a powerful multitasking device! We might need more details about how responsive your Cover screen is to better understand your experience. The hinge has been reinforced more than ever before. Please contact our Samsung Support Team to discuss warranty options or repair services if necessary. We appreciate your review and thank you for choosing Samsung’s innovative technology. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!!!!
on October 1, 2025
Posted by: David2000
[This review was collected as part of a promotion.] I love the size of the phone and all is features plus I love using galaxy Ai it's amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great phone
on October 1, 2025
Posted by: chefbog
[This review was collected as part of a promotion.] rely on my phone for everyday use for work. great phone!
Value
5
Written by a customer while visiting Samsung US
Posted by: Tony S
Verified Purchase:Yes
Massive upgrade from the Fold 4 and iPhones. My only gripe with the Fold 7 is that the battery life and charging speeds need improvement, as they have remained the unchanged for the past several years/models. I would gladly sacrifice some weight and thinness for an improved battery life and performance.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with lots of features
on September 30, 2025
Posted by: Fishman
[This review was collected as part of a promotion.] Plenty of features to play with. Galaxy AI is new to me and im still getting used to it. Camera is decent just wish they make the fold with the 100x zoom. Really like the phone and all the extras.
Value
5
Written by a customer while visiting Samsung US