Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,320 Reviews)
Rating breakdown 7,320 reviews
5 Stars
6,024
4 Stars
959
3 Stars
188
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Thin, Light, & Solid
on September 18, 2025
Posted by: LilApril24
[This review was collected as part of a promotion.] Ive loved all of my Samsung phones. My most recent is the Fold 7, is my fave so far. I would absolutely have loved if the screen closed was larger because it's so light, super-fast, solid construction & w/ AI makes it near perfect. I also would've loved a stylus but if I had 2 choose would be a larger screen because functionally it works better than all my devices combined (w/ the exception of my printer).
Hopefully future upgrades come with a larger screen to save me money not having to upgrade others devices making them suitable & comparable to my phones capability! LOVE👍🏽👍🏽👏🏽👏🏽
Hopefully future upgrades come with a larger screen to save me money not having to upgrade others devices making them suitable & comparable to my phones capability! LOVE👍🏽👍🏽👏🏽👏🏽
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone to date
on September 18, 2025
Posted by: Zebrex
[This review was collected as part of a promotion.] Samsung has out done itself with this phone. It is a masterpiece. It's the best of both worlds a great candy bar shaped phone and a tablet in one. There are truly no compromises
Value
5
Written by a customer while visiting Samsung US
Posted by: Frank
from Nj
Expertise:Expert
Verified Purchase:Yes
Everything works good only thing the battery doesn't last long as the z fold 6.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
What a product at an afforable price
on September 18, 2025
Posted by: N8tvShorty
[This review was collected as part of a promotion.] I have been trying to buy a ZFold from my cell phone carrier T-Mobile. I can't seem to find one at a decent price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A phone that truly changes daily life
on September 18, 2025
Posted by: Stifl3r43
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 has completely transformed the way I use my phone every day. The foldable screen feels like carrying both a phone and a tablet in one device. It’s perfect for multitasking—I can stream a movie while messaging friends, take notes during a video call, or keep multiple apps open side by side for work. The large inner display is bright, smooth, and immersive, while the cover screen is convenient for quick tasks.
Battery life is strong, easily lasting through a full day of heavy use, and fast charging makes it simple to top up. The cameras deliver crisp and colorful photos, which is impressive for a foldable. Build quality feels premium, and the hinge is more refined than ever, smooth but sturdy.
What surprised me most is how Galaxy AI integrates into my daily routines. Features like live translation and smart suggestions save time and make the phone even more useful at work and while traveling. It truly feels like a productivity tool and an entertainment device in one.
Overall, the Fold 7 is not just another phone—it’s a game-changer that makes work, school, streaming, and gaming more enjoyable and efficient.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anj CP
Verified Purchase:Yes
Love my new Fold7. I owned Fold6 but i opted to upgrade because of the new features. Glad i did.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Jason
from alexandria ky
Expertise:Expert
Verified Purchase:Yes
26 days new and the inside screen already broke and has needed full repair
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
1
Response from Samsung USBy R&R, September 22, 2025
Hi Jason, Thank you for reaching out and letting us know what is going on with your Galaxy Z Fold7. We understand it is important that your device functions as expected. As you may know, we have partnered with uBreakiFix as an authorized repair location for Samsung mobile devices. With over 600 locations across the US, we are confident you will find a location near you. Samsung products are covered by a limited 12-month warranty against manufacturing defects in material and workmanship, as specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support. Additionally, for eligible devices, you can choose to add coverage through Samsung Care+, offering extended protection and support. Please contact our Samsung Support Team to learn more about your warranty options and Samsung Care+ coverage. Thank you for your review. We appreciate you choosing Samsung. uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I love the two screens and the features
on September 18, 2025
Posted by: Grimeygt
[This review was collected as part of a promotion.] Yes I love the galaxy Ai
And everything about the phone especially bixby
And everything about the phone especially bixby
Value
4
Written by a customer while visiting Samsung US