Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,320 Reviews)
Rating breakdown 7,320 reviews
5 Stars
6,024
4 Stars
959
3 Stars
188
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Fold 7 is amazing
on September 21, 2025
Posted by: Stashka
[This review was collected as part of a promotion.] I had the fold 3 and the fold 5 and this one FAR surpasses both. The camera is amazing and I use it more than my 24 ultra! Love the way I can multi-task on the inside screen. I game and chat and work all at the same time! Galaxy AI has improved so much i'm using it all the time also. The fact that its so much thinner has been a great advantage too. Absolutely LOVE LOVE this phone! Samsung pulled out another banger!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone overall!
on September 21, 2025
Posted by: Bmj1630
[This review was collected as part of a promotion.] The Galaxy Z Fold7 is an impressive phone that ticks all the boxes. The folding display is still stunning, and it’s a feature you'll find new uses for every day. Switching to Android is surprisingly simple, and Galaxy AI is just as useful as any other AI tool you've come across. The cameras take fantastic photos, and watching videos or streaming on the large, crystal-clear screen is a whole new experience. The price is high, but the saying "you get what you pay for" definitely applies here. If you're looking for a top-tier device and are open to something new, the Z Fold7 is worth checking out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappoints it with the samsung fold 7
on September 21, 2025
Posted by: 1 Eye A
I had a samsung fold 4 & 5. I decided to upgrade to the seven without doing my homework. I was extremely disappointed to find out that the.S pen is no longer supported on the fold 7. Having an eye impairment ei brag to everyone and told many people with low vision.That the samsung phone phone is the best thing ever. The big screen is amazing and helps tremendously. But the s pen also helps a lot. It is truly what sets at apart from any other phone. I used my s pen to help of things and being low vision sometimes even if you have small fingers like I do your fingers just get in the way. But I could pull out my s.Pen and do what I need to do. Not to mention that I am a student.So I take my phone using my s.Pen. not having the s pen is a deal breaker for me. It is a very thin phone and it feels comfortable in the hand but I'd rather have a larger phone with the s.Pen feature. I think i'm going to take this 7 back.
And see if I can get a still has the s.Pen features.
And see if I can get a still has the s.Pen features.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R, September 23, 2025
Hello 1 Eye A, Thank you for your feedback on the Galaxy Z Fold7. We appreciate you taking the time to share your thoughts with us. As you mentioned your concerns about S Pen use, the Fold7 is designed to offer a large immersive screen, multitasking capabilities, and productivity features to maximize performance on the go. The redesigned Galaxy Z Fold7 has streamlined S Pen compatibility and functionality for a more AI-interactive experience. Much of what you do with your S Pen can now be verbalized with Galaxy AI, even across multiple apps and browsers. We appreciate you sharing your experience with us. Your insights drive innovation here at Samsung, and we’re glad to have you as part of the evolution. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
I Absolutely Love My Z Fold 7.
on September 21, 2025
Posted by: New2Fold
[This review was collected as part of a promotion.] I have been an Ultra user since Samsung first introduced them. Ive always been curious about the Fold series, but reluctant to switch. Based solely on 2 things. The bulk of the Fold and the ever present crease. Then Samsung released the Fold 7 and the advertising ahead of its release really gave me the last nudge that I needed to push me into considering a switch. Now I will admit that there is still a visible crease. The more you look at your phone the less you see it. The thinness of this phone is absolutely remarkable. To this day i still dont understand how it even operates being this thin. I have been using my 7 now for 2 months and I have to say. Aside from a small downgrade in the lenses of the camera system. The Ultra truly now, UnFolds. This is absolutely the Ultra in foldable form and I am now totally and wholly among the Folder masses. The Galaxy Ai on this device is truly unrivaled. I spend countless hours in conversation and even debate with Gemini and find that the new intergradable capabilities with real life assistance at the top of the list among SmartPhone Ai systems. My one complaint is battery life. The more we come to rely on hour phones. The more our phones rely on their battery, to be able to aide us in everyway possible throughout the day. Silicon technology is already pushing battery life further and further in other devices and I wish Samsung would follow suit.
Value
4
Written by a customer while visiting Samsung US
Posted by: AKG1
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
Best phone ever built. Finally, the Samsung I have been waiting for has been built. Across the board, best phone on the market! Great job Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Navydragonboi
from San Francisco, California
Expertise:Intermediate
Verified Purchase:Yes
Great Quality Product With New Apps that helpful fir me Permanently Disabled Veteran Since 1994
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I left another branded company for this
on September 21, 2025
Posted by: Satisfied
[This review was collected as part of a promotion.] Like the title says, recently i switched from another brand back to Samsung specifically for this phone, the ease at which you can maneuver around and do things, not to mention the Galaxy AI which open a million other doors. This is hands down the best phone to come along in a long time, BRAVO Samsung well done!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my ZFold 7, the best money can buy
on September 21, 2025
Posted by: duyonthego
[This review was collected as part of a promotion.] The Galaxy ZFold 7 has completely changed how I use my phone. The hinge feels sturdier and smoother than ever, and both screens are bright and sharp. I love being able to use it as a regular phone, then open it up into a mini tablet for videos, reading, or multitasking.
Performance is fast and reliable, and the battery easily lasts through a busy day. The cameras take great photos and videos, even in low light.
Overall, it’s a powerful, well-built device that makes multitasking easy and adds a fun, premium feel to everyday use.
Value
5
Written by a customer while visiting Samsung US