Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,320 Reviews)
Rating breakdown 7,320 reviews
5 Stars
6,024
4 Stars
959
3 Stars
188
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Helps with my Neuropathy
on September 22, 2025
Posted by: ThankyouFold7
[This review was collected as part of a promotion.] I have neuropathy in my forearms and wrists. I find that not having to scroll as much with the bigger screen improves my abilities to function on a computer without pain.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device but needs some work
on September 22, 2025
Posted by: CamoKing013
[This review was collected as part of a promotion.] Another year, another great device developed by the guys at Samsung. I've been using my Z Fold 7 for almost 2 months now. I upgraded from an S23 Ultra. I absolutely love this phone and it's features as well as its overall build quality. It doesn't feel cheap and let's be honest for its price point it shouldn't. The AI does an incredible job when needed, no disappointment there. However, the smaller battery in comparison to the S23 Ultra I once had has shown me some significant differences when it comes to battery life. The Z Fold 7 doesn't last me a day of moderate use without needing to be charged. The 25W limitation also doesn't help in true fast charging. I hope Samsung decides to upgrade to a 5,000 mAh and 45w charging for its next Folding device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
So many improvements
on September 22, 2025
Posted by: JeremyE
[This review was collected as part of a promotion.] First, I moved from a Fold3, so it is a very noticeable upgrade. The differences between the two devices are numerous, and a few are obvious improvements; i.e., being thinner, as well as bigger AND lighter, and the much improved camera. I have to admit, that I'm not going to be using Galaxy AI to its full potential any time soon, but the few things I've used it for have been surprisingly easy and effective. The only real negative that I've experienced is the loss of the S pen. This one might be the deal breaker for me, though. I know why Samsung chose to remove the S pen functionality, but I didn't realize how many tasks I used it for that were strictly S pen functions. I think I've figured out workarounds for all of them, though, so I've just added a few steps here and there. Overall, I'm extremely happy with the Fold7 and my decision to upgrade. I can't wait for what's next
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera, useful front screen
on September 22, 2025
Posted by: GalaxyHeroFan
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is a masterpiece of mobile engineering, representing the pinnacle of smartphone innovation. From the moment you hold it, the device impresses. The front screen is no longer a secondary thought; it's a brilliant, full-featured flagship display that feels perfectly natural for everyday tasks, making one-handed use a genuine pleasure.
But the true magic unfolds, quite literally, when you open it. The expansive inner display is breathtaking—a vibrant, seamless canvas that redefines multitasking and media consumption. Whether you're editing documents side-by-side or immersing yourself in a film, the experience is unparalleled.
At the heart of this device is Galaxy AI, which elevates every interaction. It’s not just about smart suggestions; it's an integrated intelligence that powers everything from real-time translation on the huge screen to incredible photo editing capabilities. This makes the Fold 7 a true productivity powerhouse.
The camera system is exceptional, combining pro-grade hardware with sophisticated AI processing to deliver stunningly sharp, vibrant photos and videos in any lighting condition. The unique form factor also allows for creative shooting angles that are impossible on a traditional phone.
The Galaxy Z Fold 7 masterfully merges the convenience of a smartphone with the power of a tablet. It's a statement piece that doesn't compromise on performance, design, or functionality. It is, without a doubt, the most versatile phone.
But the true magic unfolds, quite literally, when you open it. The expansive inner display is breathtaking—a vibrant, seamless canvas that redefines multitasking and media consumption. Whether you're editing documents side-by-side or immersing yourself in a film, the experience is unparalleled.
At the heart of this device is Galaxy AI, which elevates every interaction. It’s not just about smart suggestions; it's an integrated intelligence that powers everything from real-time translation on the huge screen to incredible photo editing capabilities. This makes the Fold 7 a true productivity powerhouse.
The camera system is exceptional, combining pro-grade hardware with sophisticated AI processing to deliver stunningly sharp, vibrant photos and videos in any lighting condition. The unique form factor also allows for creative shooting angles that are impossible on a traditional phone.
The Galaxy Z Fold 7 masterfully merges the convenience of a smartphone with the power of a tablet. It's a statement piece that doesn't compromise on performance, design, or functionality. It is, without a doubt, the most versatile phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Big jump in the design of foldable phones
on September 22, 2025
Posted by: Calvinwing
[This review was collected as part of a promotion.] This is the second galaxy fold I've purchased. I had a fold 5 and this year's was such an upgrade in the design that I chose to upgrade early. The phone is the thickness of a regular phone when closed and the outer screen is large and similar to a normal brick phone. The inside is as large as before and seems great. I've had it for a couple months now and have had no problems.
The phone is top of the line and functions great. The only complaint i have is that the Galaxy AI doesn't automatically function well with my Google home. I probably can fix it but I haven't had the time to figure it out. It likes to say it can't do things especially when doing automation.
From any research I've seen this is the best phone on the market and I think it will last me for a number of years. Samsung also gave a great trade in value to make it possible.
The phone is top of the line and functions great. The only complaint i have is that the Galaxy AI doesn't automatically function well with my Google home. I probably can fix it but I haven't had the time to figure it out. It likes to say it can't do things especially when doing automation.
From any research I've seen this is the best phone on the market and I think it will last me for a number of years. Samsung also gave a great trade in value to make it possible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Foldable finally matured
on September 22, 2025
Posted by: Fokhay
[This review was collected as part of a promotion.] More enthusiastic
I really love my Samsung Z Fold 7, it is amazing and makes me feel excited every day to use it. The big, bright screen is so beautiful for watching videos and working, and the AI features are very smart and helpful for me. For example, when I read something difficult, I just press the AI and it explains or reads everything easy for me, this is so cool!Sometimes, I talk with Google Gemini on the phone, and it gives me answers so fast, like magic, making my life so comfortable. I never had a phone so powerful and clever before, and I am very happy to have it now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thin and entertaining
on September 22, 2025
Posted by: Samsung1337
[This review was collected as part of a promotion.] Love the bigger size of both screens and with how thin it is compared to previous models. Love that it weighs less so less burdensome to carry around on the daily. Galaxy Ai makes it easier to run my routines too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Versatile and Stylish
on September 22, 2025
Posted by: MelB2Good
[This review was collected as part of a promotion.] The new Z Fold is stylish and sleek, making it it one of the best phones I've used to date.
The phone itself is small enough when not unfolded to feel like a regular smart phone, and has similar functionality to other Samsung phones. However, the unfolded experience is where the versatility comes in.
One can do multiple things at once on the unfolded screen without uninterrupting another process. Similarly, for people with bad eyesight, like myself, the enlarged screen makes all the difference. Watching videos, scrolling social media, reading, all become more dynamic and visually appealing on this device.
New the Galaxy AI has proven to be helpful for me, especially regarding taking notes on the 'notes' app. Having Galaxy AI when editing photos makes a word of difference as well. In general, the device becomes a lot more intuitive with the Galaxy AI features.
I'll still learning new things about this phone everyday - there's a lot to explore, which is exciting.
In terms of the small cons I do have: I do wish the battery life was better, especially when unfolded. In addition, it's still not a smooth process to unfold the phone or hold it with one hand unfolded, if needed.
All in all, I would definitely recommend this phone to anyone. It's new, sleek, versatile, and a highly capable companion to daily life.
Value
5
Written by a customer while visiting Samsung US