Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(7,321 Reviews)
Rating breakdown 7,321 reviews
5 Stars
6,025
4 Stars
959
3 Stars
188
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
3
It's alright, could be better....
on September 30, 2025
Posted by: BobC11
[This review was collected as part of a promotion.] After using a few other foldable android phones (huawei & oppo) this one is the most stable/balanced foldable. Everything works the way it should, Galaxy AI does what its suppose to do 70% of the time.
However some things are ever present bothersome in every recent version of the fold....the crease is getting better, but the latest versions from huawei are less present. This phone is understandably thick, lets not pretend its going to be thin body with a camera bump - I would rather have the cameras flush with the rear case and having a larger battery to fill that new void....
Value
3
Response from Samsung USBy R&R, October 1, 2025
R&R Responses 10.1.25
Thank you for sharing your detailed thoughts on the Galaxy Z Fold7! Your review highlights the improvements over earlier Z Series models and shows our ongoing commitment to creating durable foldable devices. It features a Gorilla Glass Ceramic 2 and Gorilla Glass Victus 2 screen, an Armor Aluminum hinge and flexible frame, a Snapdragon 8 Elite processor, and an IP68 dust and water resistance rating. You can also enjoy Galaxy AI features like Circle to Search and Live Translate. Live Translate acts as your personal translation assistant, providing real-time translation for phone calls and working with select third-party voice call apps. Galaxy AI can summarize or translate webpage articles within the Samsung Internet app, making browsing faster and easier. Thank you for your valuable feedback! We’re excited to have you on the innovation journey with Samsung. Compare Galaxy Z Fold7, Z Flip7, and Z Flip7 FE
https://www.samsung.com/us/support/answer/ANS10006876/
-Ty
Samsung Support
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Thank you for sharing your detailed thoughts on the Galaxy Z Fold7! Your review highlights the improvements over earlier Z Series models and shows our ongoing commitment to creating durable foldable devices. It features a Gorilla Glass Ceramic 2 and Gorilla Glass Victus 2 screen, an Armor Aluminum hinge and flexible frame, a Snapdragon 8 Elite processor, and an IP68 dust and water resistance rating. You can also enjoy Galaxy AI features like Circle to Search and Live Translate. Live Translate acts as your personal translation assistant, providing real-time translation for phone calls and working with select third-party voice call apps. Galaxy AI can summarize or translate webpage articles within the Samsung Internet app, making browsing faster and easier. Thank you for your valuable feedback! We’re excited to have you on the innovation journey with Samsung. Compare Galaxy Z Fold7, Z Flip7, and Z Flip7 FE
https://www.samsung.com/us/support/answer/ANS10006876/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this device!!
on September 30, 2025
Posted by: Vishal
[This review was collected as part of a promotion.] I absolutely love my new Samsung Fold 7.
I was using Fold 4 before... I was meaning to upgrade to five or six but the screen size was just not wide enough for any of those options and the phone was still bulky..
Z Fold 7 songs for both of these issues.. it is wide enough to be used by front screen alone as much as possible, and thin enough to not be bothersome at all.. in fact when you open the double screen it looks and feels so cool.
I absolutely love this device.
I was using Fold 4 before... I was meaning to upgrade to five or six but the screen size was just not wide enough for any of those options and the phone was still bulky..
Z Fold 7 songs for both of these issues.. it is wide enough to be used by front screen alone as much as possible, and thin enough to not be bothersome at all.. in fact when you open the double screen it looks and feels so cool.
I absolutely love this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great phone with big screen to see better.
on September 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my phone to manage mobile automotive repairs and to research and watch videos about repairs with the use of the great AI feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Massive leap
on September 30, 2025
Posted by: FoldsOnly
[This review was collected as part of a promotion.] An insane leap from the 6 to the 7. Its amazing, seriously. Only complaint is charging speed/battery capacity, but i understand the restraint back in the ild note7 days. Galaxy AI is budding and starting to feel actually useful. 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY Z FOLD 7 TWO IN ONE
on September 30, 2025
Posted by: LoveToFold
[This review was collected as part of a promotion.] I love my Galaxy Z fold. I had looked at it for about a year before I bought it. I feel like I have a laptop along with a phone. The Ai feat985 856-2031ures are incredible. I have tried a few Ai platforms Gemini, Chat GPT 4 and 5. This device is seamless working with all of them but my favorite so far if ChatGPT5. I can have two screens open and AI working right along with me. I go from work to streaming movies at night or do both at the same time. I have never had a product that meets all of my needs GalaxyZ fold nailed it. I don't think I could ever go back to just a phone or a tablet. LOVE love Love this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Multi-tasking made easy
on September 30, 2025
Posted by: 69177C
[This review was collected as part of a promotion.] As an owner of a previous Galaxy Z Fold device (Fold3), I was already familiar with the multi-tasking capabilities that a fold device provides. What I was not prepared for was the convenience and ease of use that the Fold7 would provide as compared to previous versions. The Fold7 taking the similar form factor as the special edition released only in korea last year, has provided an easier and more convenient way of multi-tasking in a realistic dy-to-day form factor. The front screen is the main screen I use while out and about, on the go. The internal screen is one that I only use when in stationary circumstances that I would need the larger screen for better productivity. There are only a few things that would make this device my favorite of all time: 1) MicroSD support (Of course, not likely to happen), 2) S-pen support for all screens (front and internal) 3) Lower price, 4) Extended warranty to cover internal screen repair (Internal screen, if it goes bad similar to my Fold3, no longer becomes worth the repair price after 3-4 years of ownership, if it goes bad), 5) Increase front screen resolution, 6) Improve internal screen to the point that crease is not noticeable.
Fantastic job withthe Fold7 overall. Look forward to seeing future development with G Fold as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on September 30, 2025
Posted by: KNOCCOUTWILLIAMS
[This review was collected as part of a promotion.] Yes it's the best with pictures videos uploading everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size for entertainment
on September 30, 2025
Posted by: Nixiestix
[This review was collected as part of a promotion.] This phone is the best if both worlds for me-- I use the outer screen for texting, talking, and reading, then open it up to use the bigger inside screen for gaming, watching videos, and scrolling websites. I thought it would be a bit too big for me to enjoy but the inner screen is actually perfectly sized, and I can have one app open on each side if I want. I'll probably never get a non-folding phone again.
Value
5
Written by a customer while visiting Samsung US