Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.8
(4,443 Reviews)
Rating breakdown 4,443 reviews
5 Stars
3,736
4 Stars
493
3 Stars
109
2 Stars
27
1 Star
78
88%of customers recommend this product.
(
568 out of
648)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Customer Rating
5
Wider front screen would be the better option
on January 16, 2026
Posted by: Richy
from New
Expertise:Expert
Verified Purchase:Yes
Great Phone love it, if you can give a wide front screen l
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
3
Written by a customer while visiting Samsung US
Posted by: Dana
from Tx
Expertise:Intermediate
Verified Purchase:Yes
This phone is the best one I haver ever seen. Being able to open it up with a wider view. I highly recommend this phone
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Mandeville la
Verified Purchase:Yes
Great phone good quality good services really enjoying !!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 20, 2026
Hey there Dee Davis,
Thank you for your feedback on the Galaxy Z Fold7. Known for its premium build, immersive displays, and versatile features, Fold7 provides a refined experience that combines innovation with dependability. We’re happy to hear you’re enjoying it. Thank you for being a Samsung customer.
-Ty
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Thank you for your feedback on the Galaxy Z Fold7. Known for its premium build, immersive displays, and versatile features, Fold7 provides a refined experience that combines innovation with dependability. We’re happy to hear you’re enjoying it. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Likith Reddy
from New jersey
Verified Purchase:Yes
Its not even a month the paint on my phone is fading the blue colour is going on the phone didn't expect this from samsung its not even a month iam using it
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 20, 2026
Hello Likith Reddy,
Thank you for sharing your feedback. The Galaxy Z Fold7 uses high-quality materials and finishes that maintain their look through daily use, providing a sleek, luxurious feel. Your insights on how the device performs over time help shape future design enhancements as Samsung continues to pioneer foldable technology. We value your choice of Galaxy and appreciate you sharing your experience. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Thank you for sharing your feedback. The Galaxy Z Fold7 uses high-quality materials and finishes that maintain their look through daily use, providing a sleek, luxurious feel. Your insights on how the device performs over time help shape future design enhancements as Samsung continues to pioneer foldable technology. We value your choice of Galaxy and appreciate you sharing your experience. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Cheryl
from Chambersburg Pennsylvania
Verified Purchase:Yes
This phone is alot slimer that the Z fold 6. I love this phone. It has the same quality as the Fold 6 but I like that the size and the Z fold opens, it is a little bigger.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Cranston Rhode Island
Expertise:Intermediate
Verified Purchase:Yes
Beautiful phone everyone is amazed at how it unfolds to a full screen so you and watch movies or anything else you desire. There is a good deal going on so you are able to get a top of the line phone for just what you would pay for a regular phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: LGMc
Expertise:Expert
Verified Purchase:Yes
I have been using Samsung smartphones since 2012 when the Note 2 was released. I purchased the newer version every year up to the Note 10 (except the Note 7) I then started purchasing the S-Ultra's with the S24 Ultra being my favorite, until now the ZFold 7 is now my phone of choice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: McWinters
from PA
Expertise:Intermediate
Verified Purchase:Yes
A beautiful phone, BUT! SAMSUNG has left its devoted users betrayed and at a total loss! This phone is about beauty, but woefully lacks in substance. Throw away your SPens... and prepare yourself for a phone that even lacks in response by touch. Not only that, Samsung did not even let their consumers know upfront they would no longer be able to use their SPens. All this, for a phone that costs way too much for what it now is...... an incomplete phone. I feel betrayed.
Features
1
Performance
4
Design
2
Value
1
Response from Samsung USBy R&R, January 21, 2026
Greetings McWinters,
Thank you for sharing your thoughts on the Galaxy Z Fold7. We appreciate your compliments on its beautiful design; however, we understand that some design changes may influence how you feel about the removal of the S Pen. Our aim was to develop a device that is more functional and easier to use, with a slimmer profile. The redesign also focused on enhancing durability, which involved re-engineering the display layout. We hope you enjoy the new features, including improvements in Galaxy AI, the circle to search, and cross-app functionality. Thanks again for your feedback and for choosing Samsung!
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy Z Fold7. We appreciate your compliments on its beautiful design; however, we understand that some design changes may influence how you feel about the removal of the S Pen. Our aim was to develop a device that is more functional and easier to use, with a slimmer profile. The redesign also focused on enhancing durability, which involved re-engineering the display layout. We hope you enjoy the new features, including improvements in Galaxy AI, the circle to search, and cross-app functionality. Thanks again for your feedback and for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US