Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(4,515 Reviews)
Rating breakdown 4,515 reviews
5 Stars
3,783
4 Stars
507
3 Stars
115
2 Stars
28
1 Star
82
88%of customers recommend this product.
(
619 out of
706)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Jet Black (Verizon)
Posted by: Anonymous
from Marlton, NJ
Expertise:Expert
Verified Purchase:Yes
Much thinner than previous folds. Batter is better, but still not ideal. Slightly wider screen is great, but still would like wider as I use the outside screen 95% of the time. Overall it's a great phone . :)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 7, 2026
Hey Chris H,
Thank you for sharing your experience with the Galaxy Z Fold7. A slimmer profile and a more refined display design can significantly enhance daily usability. It's wonderful to learn how the wider outer screen improved convenience while maintaining the distinctive foldable experience. The Galaxy Z Fold7 successfully combines portability, performance, and innovation within a sleek form. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. A slimmer profile and a more refined display design can significantly enhance daily usability. It's wonderful to learn how the wider outer screen improved convenience while maintaining the distinctive foldable experience. The Galaxy Z Fold7 successfully combines portability, performance, and innovation within a sleek form. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Lilly
from Bronx, NY
Verified Purchase:Yes
I am obsessed with this phone. You will not regret
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 7, 2026
Hi Lilly,
Thank you for sharing your excitement about the Galaxy Z Fold7. That sense of connection highlights how seamlessly this device fits into daily life. Designed to boost productivity, entertainment, and creativity, the Galaxy Z Fold7 continues to make a lasting impression on users who embrace foldable innovation. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your excitement about the Galaxy Z Fold7. That sense of connection highlights how seamlessly this device fits into daily life. Designed to boost productivity, entertainment, and creativity, the Galaxy Z Fold7 continues to make a lasting impression on users who embrace foldable innovation. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Top
on December 11, 2025
Posted by: Dion
The BEST Phone ☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on December 11, 2025
Posted by: Jgj1
Awesome
Camera
Side
All is perfect
I like it 😍😍😍
Camera
Side
All is perfect
I like it 😍😍😍
Written by a customer while visiting Samsung US
Posted by: FHER0920
Verified Purchase:Yes
I really love this new design of the fold7. I used to have the fold5 and this is night and day compared to my old brick. lol
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Cleveland Ohio
Verified Purchase:Yes
So much to learn. Watch YouTube videos and tutorials for a while and definitely use smart switch. So far so good. Price is high for this electronic.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Rick
Verified Purchase:Yes
Loving the AI features and sleek design. The screen is gorgeous.
Written by a customer while visiting Samsung US
Posted by: Craig S
from New Brighton Minnesota
Expertise:Intermediate
Verified Purchase:Yes
I had a z-fold 4 and the 7 is so much better. The front is so much better to use now because it's not so tall and skinny. It just seems like it's way more solid. I just wish the camera was better, hopefully on the 8 it will have a better camera and bigger battery.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R, December 17, 2025
How is it going Craig S,
Thank you for sharing your experience transitioning from the Galaxy Z Fold4 to the Z Fold7. The improved front display and more balanced design were made to boost everyday usability while keeping the signature foldable experience. Your insights on camera features and battery expectations offer valuable perspectives on how users continue to evaluate progress as Galaxy foldables develop. We appreciate your thoughtful feedback and thank you for being part of the Samsung journey.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience transitioning from the Galaxy Z Fold4 to the Z Fold7. The improved front display and more balanced design were made to boost everyday usability while keeping the signature foldable experience. Your insights on camera features and battery expectations offer valuable perspectives on how users continue to evaluate progress as Galaxy foldables develop. We appreciate your thoughtful feedback and thank you for being part of the Samsung journey.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US